Great business I own several high end watches and needed much repair and all service was…read moreoutstanding. I'm just shocked that he is in little egg harbor this towns high end watch Is the fake gold seiko watches. That's high end to these people

i have a couple watches, always have since i was a teen, not a rolex, but decent watches. whenever…read moreive had to get them sized, or internal work done this is always where ive gone, and hes always done the work in the shop usually in front of me unless he has to order special parts or something. hes a very nice honest man, his wife is also very nice. he forsure knows what hes doing without a doubt. this is a very under rated shop that deserves to be more recognized for things beyond his master clocks work hes capable of doing.

I called to politely ask about a watch battery to be changed. I was told $18.99. Then I asked if…read morethey were open around 1pm-2pm? The lady said yes. I went back on Friday and nobody answered the door! Rang the bell four times and called twice! No answer. Then the third call, a lady answered and said she was in the bathroom for 15 minutes, while I stood outside? POOR customer service! No employees in the store! No repair worker on duty! Poor customer service!! The store looks bankrupt! Save your money- find a better jeweler. .

Went there to get batteries for my two watches the woman who waited on me was very personable and…read moreit only took about 10 minutes I'll definitely be a return customer!

My vintage Enicar diver is back up and running accurately. Expert, honest service at a reasonable…read moreprice. Highly recommended.

Approved repair for a watch with them 4 months ago. Watch still not repaired, and they get…read morebelligerent and stonewall me when I ask about it. They will not estimate a date of return. I suspect the watch is lost or stolen, and they are just waiting for me to go away.

Amazing service and so knowledgeable. They were able to fix…read moremy watch and my husbands watch in less than 10 min. In addition, their service fee was very reasonable. Overall, I was very impressed. (Thank you!) I highly recommended if you are looking for watch repair service

Michael Oransky and Jerry Tate are liars and scammers. The…read morewebsite clearly says Free Estimates. They lied and charged declined service fee.

I went to Greco Jeweler with watches that need to be sized and a bracelet that needed to be fixed…read more The day I was there, ten days ago, I paid for the watches hoping they would be fixed as I waited. The bracelet needed an estimate to be fixed. When the woman who waited on me took the items to the back, she informed me that the jeweler was alone, and would not be able to finish the watches while I waited. That was not an issue as I needed to leave the bracelet anyway. I left all items, the prepaid watches (which we thought I would have that day but could not,) and the bracelet. I called to follow up on the bracelet and was informed it would cost $80.00 to repair. While I thought that was high, I approved the estimate. At all times prior, I thought the staff was extremely pleasant. I had used Greco for other repairs in the past. I went to retrieve my items on September 08, 2026. When I went to pay for the bracelet, I was told that I owed $45.00 for the watches. I explained that I had paid for the watches. Not only did my sales person tell me that this was not possible, "because it was not their policy to pay for adjustments in advance," essentially calling me a liar, two of the other sales persons joined in the mix. I was essentially being called a thief in the presence of three other customers. One of the uninvolved women asked me if they could "play" the security footage from the date in question. Now I understand confusion, but this was over the top. She also told me, in the presence of other customers that she would bring out the owner. I informed them that certainly they could play the tape, and bring the owner out, but I inquired as to why I would come to pay for one order that was $80.00 and steal the $45.00 watch adjustment. I was completely and totally mortified in the presence of other customers. I also had yet another watch to be adjusted and allowed them to do so. I reminded the sales clerk that there was only one jeweler there the day I dropped off the watches and that was the reason I had to leave them. After causing a scene and embarrassing me, I also told them that I am an attorney and had absolutely no intention of stealing $45.00 from them. It took three women, however, to speak to me loudly in front of other customers. I kept my cool, and I offered to pay for the watches again--and to allow them in good faith to view the security tape from the morning in question knowing that they are an honest business, I said that "I am sure you will refund me after the review and call me to refund my money. " After I reminded the woman that they were down one jeweler the morning in question, she said "well that could have happened but it is not our policy and I don't want to argue with you." Again, in front of a store filled with people. I looked at my receipts. The one from the alleged stolen watches was marked "done" on my copy, The other was not on my copy. I certainly understand that these things can happen, but it was a disgraceful manner in which to treat a customer in the presence of others. There was literally NO reason for the other two women who were not involved, to chime in from across the room to imply that I was attempting to steal $45.00. I also had a receipt in my hand that said "done" obviously because it had been paid. Why would that have been written on my copy? I also think my offer to pay -- yet again--subject to their review of the tape, speaks volumes as to my integrity. I cannot state more emphatically that this was a very embarrassing and uncalled for experience. I hope the owner reviews the security footage from the morning in question and has the decency to call me with an apology,. I further hope he schools the people who work there as to how to handle situations rather than allowing the uncalled for behavior to which I experienced. I usually do not YELP unless I have something positive to say, however, this experience was over the top. I will be spreading the word in my community and to anyone I know. Shameful experience and customer treatment.

I acquired a cuckoo clock and took it to Greco Jewelers and Clock Shop because it wasn't working…read more Upon entering, I was greeted warmly by an employee who explained the repair process and potential costs. I left feeling confident that the clock would be working when the work was done. When I received the call to pick up the clock, I was thrilled. The cuckoo clock functioned flawlessly and has been working perfectly ever since, all thanks to Greco Jewelers and Clock Shop! I highly recommend their services.

I visited Atlantic City Jewelry in the Berkeley Shopping Plaza in Bayville on Wednesday, September…read more18, 2024, seeking information on three rings that I wanted the owner, Chris Biele, to examine. I knew two of the rings needed repair and he stated that my wedding band did as well. A diamond cocktail ring needed to be soldered and my wedding band diamonds needed to be tightened. The engagement ring was missing two diamonds, which I instructed Chris just to fill in with white gold. In addition, Chris mentioned he would tighten all those remaining diamonds, as well as round the ring's frame, which had become somewhat more of an oval shape after years of wear. He told me that the repairs to the rings would be ready any time after 1 pm on that Saturday. On the morning of the 19th, I gave Chris a quick call requesting an itemization of the charges for each ring as the claim check only had the overall amount due. He became very defensive stating that the jeweler down the street would have charged more. I wasn't questioning the total amount, but was interested in knowing the charge for each ring, an itemization. The response I received from him was very disturbing. His arrogance surprised me. Even though the repairs were promised any time after 1 pm, I arrived at the store at 4 pm only to be told that the project was not finished. During the one hour I waited, he boasted that he had another property, a boat and purchased a new electric Hummer with a credit card, information I did not need to know. After leaving his place of business, I placed the rings in a sturdy jewel box until I wore them on the 28th for my birthday. Less than two hours after I put the ring on, I noticed one of the diamonds was missing. On the 30th, I called Chris to inform him that one of the "tightened" diamonds fell out. At first, he suggested that I must have banged the rings or dropped them dislodging the diamond. Also, he claimed that gold is soft. Then he stated that "like an auto dealer, once you leave the business premises, it is no longer responsible". The analogy, I thought, made no sense. As I live in California, I wasn't in a position to return to Bayville to have him look at the engagement ring and he didn't offer for me to mail it to him. He offered no apology and refused to refund any of the money I paid him. In fact, he said to call my insurance company, and let it pay for the ring. Fortunately, American Express intervened on my behalf, and I did receive some of the money I paid him. But now, I need to have the ring repaired again, and in addition, will now have to purchase a replacement diamond for it, costing even more than the original repair. I just thought it important to share my experience.

I brought my mom's old watch here for a battery. Unfortunately, it needed more than just a battery…read moreand fixing it was not really cost effective. However, the staff were so helpful by offering me a replacement watch that was hanging around the shop free of charge just so she'd have a watch. This is the difference with a small business, personal, caring service. I highly recommend them to anyone and will be back as a now forever customer.

Paul fixed a fifty year old clock which was missing the minute hand. He gave us three options for…read morethe hands and once we chose it was ready in minutes. Knows what he is doing.

I am out-of-State, (NH) and UPS's my Seiko Model QXM116BRH Melodies in Motion Wall Clock to Paul G…read more on August 15th, received by him on 8/20/2025. It has now been over two months, and he will not answer my emails, texts, and phone calls to give me an update and price for repairs, etc. I now have no confidence in this person and feel as though I have been Scammed. I feel as though he might have sold my clock and will not answer my inquires. My disadvantage is living out of State but I did have a credible recommendation from a Seiko Company to contact this person for repairs. I would never recommend this Company to anyone for clocks or clock repairs. Patricia Hanley 65 Fordway Ext, Unit 1-204 Derry, NH 03038

Strongly recommend this place for quality and honesty. Took a 40 year watch to change bands and…read morethey explained what I really needed then proceeded to fix the existing strap and tuned up the watch for $5. I gave a tip as it was so little for the time he spent on my watch.

I had my Rolex sea dweller serviced a year ago and I couldn't be happier with the experience. I've…read morebeen going here for years with bracelet resizing and battery replacements. I'm Always met with a smile and a nice conversation. Def would recommend to anyone looking to have services done or even just a quick link taken out.

Found them online and needed to have two Rolexes sized...popped in, the owner gave me his opinion…read moreon how to adjust, I agreed, I was in and out in 10 minutes. Both watches fit absolutely perfect now and the price was beyond fair. Really, really nice ppl to deal with as well, they just gained a customer, that's for sure!

The work is okay, but the pricing is excessive and they charge for every little thing. It adds up…read morefast. I'd only recommend this place if you're in a rush or have no other option.

Wonderful company have always treated me fair and honest. Highly recommend if you're looking for…read morework or a new purchase

A Hidden Gem! I have lived here for 30+ years and never knew this jewlrey store was in the area…read more The owner and staff are wonderful. Patient and accomodating, as my son and I picked out his soon to be fiance engagement ring. They have a wide variety of settings that are great quality and farily priced. The diamond that was being used, was my diamond from my engagement ring given to me 44 years ago. They did a fabulous job taking the diamond and placing it within the setting. It is absolutely beautiful. They recently purchased their wedding bands from Regency, again, a great experience around selection, service and value. Thank you Regency and so glad we found you!