Went there to get batteries for my two watches the woman who waited on me was very personable and…read moreit only took about 10 minutes I'll definitely be a return customer!

I called to politely ask about a watch battery to be changed. I was told $18.99. Then I asked if…read morethey were open around 1pm-2pm? The lady said yes. I went back on Friday and nobody answered the door! Rang the bell four times and called twice! No answer. Then the third call, a lady answered and said she was in the bathroom for 15 minutes, while I stood outside? POOR customer service! No employees in the store! No repair worker on duty! Poor customer service!! The store looks bankrupt! Save your money- find a better jeweler. .

My vintage Enicar diver is back up and running accurately. Expert, honest service at a reasonable…read moreprice. Highly recommended.

Great spot to get watches repaired. I can't speak to more complex asks, as the 2 watches I brought…read morein simply needed battery replacements. I came in just before they close for lunch at 12:30 pm and was asked to come back at 1 pm when they re-open. When I came back just after 1 pm, there were a few other customers, so I had to wait 10 minutes or so, but the actual process of my watches being fixed was very quick and was only $10 total. Service was also very friendly. I would definitely come back for any watch repair needs. They currently have a notice on their door that they are closed on Thanksgiving and Black Friday this year.

Amazing service and so knowledgeable. They were able to fix…read moremy watch and my husbands watch in less than 10 min. In addition, their service fee was very reasonable. Overall, I was very impressed. (Thank you!) I highly recommended if you are looking for watch repair service

Charged me $100 for an estimate on what it would cost to repair a watch thats maximum value would…read morebe $1500... Their quote was close to $4000. Seemed ridiculously exorbitant. I threw $100 into the garbage.

I acquired a cuckoo clock and took it to Greco Jewelers and Clock Shop because it wasn't working…read more Upon entering, I was greeted warmly by an employee who explained the repair process and potential costs. I left feeling confident that the clock would be working when the work was done. When I received the call to pick up the clock, I was thrilled. The cuckoo clock functioned flawlessly and has been working perfectly ever since, all thanks to Greco Jewelers and Clock Shop! I highly recommend their services.

Excellent and very helpful staff A great find in the center…read moreof Barnegat all staff is very helpful and knowledgeable Highly recommend

I visited Atlantic City Jewelry in the Berkeley Shopping Plaza in Bayville on Wednesday, September…read more18, 2024, seeking information on three rings that I wanted the owner, Chris Biele, to examine. I knew two of the rings needed repair and he stated that my wedding band did as well. A diamond cocktail ring needed to be soldered and my wedding band diamonds needed to be tightened. The engagement ring was missing two diamonds, which I instructed Chris just to fill in with white gold. In addition, Chris mentioned he would tighten all those remaining diamonds, as well as round the ring's frame, which had become somewhat more of an oval shape after years of wear. He told me that the repairs to the rings would be ready any time after 1 pm on that Saturday. On the morning of the 19th, I gave Chris a quick call requesting an itemization of the charges for each ring as the claim check only had the overall amount due. He became very defensive stating that the jeweler down the street would have charged more. I wasn't questioning the total amount, but was interested in knowing the charge for each ring, an itemization. The response I received from him was very disturbing. His arrogance surprised me. Even though the repairs were promised any time after 1 pm, I arrived at the store at 4 pm only to be told that the project was not finished. During the one hour I waited, he boasted that he had another property, a boat and purchased a new electric Hummer with a credit card, information I did not need to know. After leaving his place of business, I placed the rings in a sturdy jewel box until I wore them on the 28th for my birthday. Less than two hours after I put the ring on, I noticed one of the diamonds was missing. On the 30th, I called Chris to inform him that one of the "tightened" diamonds fell out. At first, he suggested that I must have banged the rings or dropped them dislodging the diamond. Also, he claimed that gold is soft. Then he stated that "like an auto dealer, once you leave the business premises, it is no longer responsible". The analogy, I thought, made no sense. As I live in California, I wasn't in a position to return to Bayville to have him look at the engagement ring and he didn't offer for me to mail it to him. He offered no apology and refused to refund any of the money I paid him. In fact, he said to call my insurance company, and let it pay for the ring. Fortunately, American Express intervened on my behalf, and I did receive some of the money I paid him. But now, I need to have the ring repaired again, and in addition, will now have to purchase a replacement diamond for it, costing even more than the original repair. I just thought it important to share my experience.

I brought my mom's old watch here for a battery. Unfortunately, it needed more than just a battery…read moreand fixing it was not really cost effective. However, the staff were so helpful by offering me a replacement watch that was hanging around the shop free of charge just so she'd have a watch. This is the difference with a small business, personal, caring service. I highly recommend them to anyone and will be back as a now forever customer.

I am out-of-State, (NH) and UPS's my Seiko Model QXM116BRH Melodies in Motion Wall Clock to Paul G…read more on August 15th, received by him on 8/20/2025. It has now been over two months, and he will not answer my emails, texts, and phone calls to give me an update and price for repairs, etc. I now have no confidence in this person and feel as though I have been Scammed. I feel as though he might have sold my clock and will not answer my inquires. My disadvantage is living out of State but I did have a credible recommendation from a Seiko Company to contact this person for repairs. I would never recommend this Company to anyone for clocks or clock repairs. Patricia Hanley 65 Fordway Ext, Unit 1-204 Derry, NH 03038

I just had to mention my wonderful experience with the Village Timekeeper shop. I dropped off 2…read moreclocks for repairs. I have to Thank Paul for helping restore my heirloom Seth Thomas mantel clock. It is my family treasure, and I thought I would never hear the chimes again. The clock runs perfectly and plays it wonderful chimes once again. Additionally, Paul improved the quality of my electronic clock with some enhancements, and it sounds better than I could ever remember. Thank you, Paul, for your help with restoration of my clocks.

Strongly recommend this place for quality and honesty. Took a 40 year watch to change bands and…read morethey explained what I really needed then proceeded to fix the existing strap and tuned up the watch for $5. I gave a tip as it was so little for the time he spent on my watch.

I had my Rolex sea dweller serviced a year ago and I couldn't be happier with the experience. I've…read morebeen going here for years with bracelet resizing and battery replacements. I'm Always met with a smile and a nice conversation. Def would recommend to anyone looking to have services done or even just a quick link taken out.

Found them online and needed to have two Rolexes sized...popped in, the owner gave me his opinion…read moreon how to adjust, I agreed, I was in and out in 10 minutes. Both watches fit absolutely perfect now and the price was beyond fair. Really, really nice ppl to deal with as well, they just gained a customer, that's for sure!

So glad I visited them to have my watch fixed. Julian and…read moreMarlene were very nice. Julian worked on my Concord watch right away. He replaced the battery and the O ring and gave it a good cleaning. Highly recommend JD & Sons Jewelry! Marlene was kind and gave the watch I was wearing a cleaning as well. Nim