In my experience, I would avoid Kaylee Ledford at Muse Beauty Lounge for any services she offers.
I paid $160 for permanent jewelry from Kaylee Ledford after being told it came with a 5 year guarantee. Unfortunately, within less than two weeks, the jewelry caused our skin to become itchy and turn green before eventually falling off.
When I reached out expecting the guarantee to be honored, I was told that permanent jewelry was no longer being offered, so the guarantee would not be fulfilled. As a customer, I feel that if a business or its representative offers a guarantee, it should be honored or an appropriate solution should be provided, even if that service is later discontinued.
I spent $160 expecting a quality product backed by the promised guarantee, and instead I was left without the jewelry or the support that was advertised. Based on my experience, I cannot recommend this business. I've tried to get her to do the right thing and honor what was promised, but she won't. A very upsetting situation for myself and daughters she put the jewelry on. Avoid using her for any services at all costs. read more