This was a really positive and interesting experience! The staff and instructors were super nice…read moreand made us feel comfortable. The workout itself was so interesting. You change into a simple cotton outfit that they provide and then strap on gear that they can then plug in --giving you little electrical pulses while you do a pretty simple workout. My session was 24 hours ago and I'm very sore right now! I definitely feel like I had a very intense workout, but it was only 20 minutes! I'm really looking forward to returning next week. Additionally, as part of the first session, they do a detailed body analysis and that was really interesting and useful information to get.

I've been coming here regularly for almost 6 months. I have an old shoulder injury and my knees are…read moreshot from running long distance for decades. This place has been exactly what I need to get back in shape! The coaches are well-trained, friendly, and make it fun!

This gym is clean, the trainers are friendly and knowledgeable, and they have everything one needs…read morefor a great workout! They have a good selection of cardio equipment (bikes, treadmills, ellipticals, rowing), machine weight machines, free weights, and kettlebells.

Love this gym! Kevin is so knowledgeable and can help with any questions you may have. I've been…read moreworkin with him for over a year and have seen great improvements in my strength and over all flexibility. Club is clean,quiet and not at all intimidating. so if you just want to do your thing or work with an expert they have it.

Been a member of Active for over three years. There is new staff and it is really great. I finally…read morefound a Personal trainer who I really like working with. And I will not tell you who because I don't want all the spots to be taken. but there are 4-5 trainers- a lot of variety. In 12 weeks, I got noticeably stronger - strength building which I could not do from five years of classes. It's incredible The Egym is the best part. Can do the exercises several times a week to get stronger without much thought. The machine adopted up to you and after certain number of cycles it will do a strength test and adjust your numbers accordingly. You can also set it up depending on your goals, such as muscle building or metabolic or one of the other eight choices. Gerhard is great manager and has brought new and innovative things to the gym. I also like that there's plenty of parking. But close to Westlake so walkable if you live in this area. The hours as recently expanded starting in August, which is amazing. It's something I've asked for for years.

Great welcoming friendly staff as well as fitness professionals/instructors…read more Excellent club in a great location

I had a great experience with Eliseo and Roberto at this location. I had recently signed up for a…read moremembership and then noticed that they were offering some additional amenities/perks for new members. Since I had signed up about a week earlier, I was pretty bummed that I might have just missed out on them. Eliseo and Roberto were both incredibly helpful and took the time to work with me so I could still receive the amenities. They were friendly and understanding, and they made the whole process really easy. I really appreciated how willing they were to help instead of just telling me I had missed the promotion. Great customer service from both of them!

Staff and equipment are excellent. Unfortunately zero external lights have functioned for months…read more They open at 5:00 when it's still dark. The staff have been notified numerous times but their hands are tied. Upstream management doesn't seem to prioritize this concern.

This is specifically for Erica that is the swim coach for the Bay Club Aqua Squads…read more Erica is an all around amazing coach! She knows exactly what to do with each child. They are doing lifejacket and water safety this week and I can't thank her enough for setting this example and teaching our kids the safest way possible to be in and around water. Erica you are amazing!!

After being a member for several months, I am dropping my star rating to a 3. One of the reasons…read morethat I was looking forward to this club was that I could work from here and then get a workout in. Unfortunately, the Wi-Fi is so spotty, down more often than not, that I can't imagine being able to do any kind of work from the club. This also makes it challenging to use any kind of app which requires Wi-Fi in order to track your progress when you're lifting. The second reason I dropped my star rating was because there are a number of machines, for example the large cable machine in the main workout area, that are missing most of their weight stickers. Unless you are familiar with the weight progression of that specific machine, you are guessing at what weight you are actually lifting. Final issue, the attachments for the cable machine over in the room which has the Astroturf are very worn. A few are missing the rings to even connect and people have tied knots into the strap in order to make it work. These may seem minor but for the price you pay for a membership plus the sign-up fee, I would expect these little things to be easily taken care of.

Pali is the whole reason I'm leaving this review. She is an absolute 10/10 and provides some of the…read morebest customer service I've experienced at any gym. You can tell she genuinely cares about the job she's constantly running the front desk, stocking supplies, cleaning, and handling everything with a smile, even when dealing with grown men who act like children. She stays positive and professional the entire shift. Pali's kindness and high energy make a real difference. I actually look forward to seeing her when I walk into the gym. Staff like her are rare and make 24 Hour Fitness feel welcoming. Highly recommend coming during her shifts!

Took Joanna's yoga class. The Group X room is massive. Lots of space to spread out. It was a great…read moresession. Really enjoyed her instructions and pace. This was close to the Ashtanga I'm used to. I would gladly take her class again.

I hate working out and the gym. What I didn't realize is there are better methods out there, and…read moreit's worth finding out. The House is not a gym, it's a group of coaches and trainers, who teach the correct body position, the reason behind it (helps me remember if I know the why) and how much to lift, based on where I am. The classes are small, it's not a "gym" with tv, lockers and roid heads or dudes trying to look at your butt (not mine). It's a group of folks dedicated to their health, the longevity, the long game is the heart of it. Exercise is not a fad, you do it and then you are done. This is what The House is great at. They are looking for you to learn the reasons you do it, how to pace it, how to develop, track and grow. Concrete example, in March, they had us test 1 perfect rep at the heaviest weight. If I can do a deadlift with 50lbs, that becomes my max. Now when I am working out and the rep 4-6x at 50% of max, I know I am working out with 25lbs. Now I have a goal to increase, and keep building. Education is an important component, not just lifting. As a woman, I never feel uncomfortable in this environment. 3 classes per week = 12x per month at $155? You cannot find a better deal in the Portland area.

Ive never done a fitness class before and this place is wonderful! Extremely helpful trainers,…read moreeveryone was very welcoming and there were people of all levels!

I debated whether to write this because it happened a few months ago, but the way this situation…read morewas handled genuinely affected me and I feel it's important to share I regularly used the co-ed sauna at this location. When I originally joined, I specifically asked about the sauna because it's located near the men's locker room/bathrooms, and I was told it was co-ed. The only posted rule regarding clothing says to "wear proper sauna attire," with no further explanation. There are also no towels provided by the gym. One day I was using the sauna with a friend while wearing the swimsuit pictured below. We were both sitting on towels and minding our own business. Afterward, we walked the short distance back toward the women's locker room, showered and changed. As we were leaving, the manager Luke asked if he could speak with me privately. He then told me they had received "numerous complaints about what you were wearing in the sauna." I was completely caught off guard. I had worn a bathing suit in the sauna many times before without an issue, so I asked what I was supposed to wear when the posted rule simply says "proper sauna attire." Luke said he had no problem with bathing suits, but then gestured up and down at me and said the swimsuit I was wearing was a little "uhhh..." before trailing off. I found this extremely uncomfortable and felt like I was being sexualized and shamed for my body and what I was wearing, rather than being given a clear dress-code rule to follow. He suggested I wrap myself in a towel, so I asked if the gym provided towels. They do not. During what Luke had asked to be a "private" conversation, another employee, Caitlin, interrupted and said, "Well, we can cancel your membership if you'd like." I was extremely uncomfortable with this response, especially when I was simply trying to understand what the actual rule was. When I returned the following week to calmly ask Luke for clarification, I also told him that if he was going to ask to speak with me "privately," I expected the conversation to actually be private--not at the front desk where other employees could overhear and interrupt. I then asked Luke who had actually complained about me. This time, he clarified that "no one complained per se." Instead, one person had apparently approached him and said, "Did you see that girl in a bikini?" Luke said he wanted to "get ahead of it before it became a problem." This was incredibly upsetting after initially being told there had been "numerous complaints." I had been made to feel like multiple people were upset about me or my body when, according to his later explanation, that wasn't actually what happened. I don't have a problem with a gym having a specific sauna dress code. If the expectation is that people wear something other than a swimsuit, that should be clearly stated and consistently enforced. What I had a problem with was being singled out, having my swimsuit/body addressed in such a vague and uncomfortable way, and being made to feel ashamed when I was following what I understood to be the posted rules. I ultimately stopped going for a period of time because the experience made me feel extremely uncomfortable in a place that had previously been a positive and safe space for me. I later spoke with people at Gold's Gym corporate about what happened, and they were extremely apologetic and told me they agreed that the situation had been handled inappropriately. I genuinely appreciated that response. I'm sharing this because I don't think anyone should be made to feel ashamed or responsible for other people's reactions to their body when they are simply using a shared facility and following the rules as they are posted. If there is a dress code, clearly communicate it rather than sexualizing someone's clothing and making them feel like they are the problem. I enjoyed it here (minus the loud music) and am disappointed that I don't feel comfortable enough to have a membership here at this time. Maybe things will change in the future! They need better management I guess.

The good: The gym staff here is absolutely wonderful; they greet everyone by name and are always…read moreready to help if the need arises. There's a nice selection of machines and a sauna that is open to all membership levels, with the higher tiers of membership also having access to red light therapy as well as tanning. The bad: The owner cuts corners to save money, a lot. This location has no classes and the membership is still as expensive as other Gold's locations that do offer classes. The women's lockers have a mix of old and new locks since they only replace them when fully broken, with all of the older locks being very finicky and often locking you out even when you use the code you set it with. This is especially frustrating since there is only 5 of the new locks to go around and you can only have the locker unlocked by staff if a manager is working. There's also an issue with upkeep on the machines with some showing their age/use via holes worn in the bench and others just not being cleaned properly. In particular cleanliness wise, I have found gum in cupholders that stayed there for two weeks before being cleaned and there is thick dust on both the white treadmill rails and inside of the fan vents on the same treadmills. This cleaning issue extends to the sauna where under the benches is rarely cleaned and around the vents are visibility dirty. If you are sensitive to dust or have a dust allergy, it is important to note they also do not regularly clean the pipes and vents on the ceiling, I have been going over a year and never seen it cleaned, so there is quite a bit of dust built up in the facility. I think a lot of the issues with cleanliness could be easily solved with more frequent deep cleanings and more cleaning staff in general. Right now they only have two {extremely kind and hard working} cleaners to my knowledge and it's just too much to expect them to be able to handle all of the machines, amenities, and deep cleaning tasks on their own. This all comes back to the owners looking to save vs investing in the gym. Unfortunately, it's a choice that shows with all of the above mentioned as well as in week long waits when the sauna breaks and lights that will blink and take weeks to fix. I continue to go because the staff is great and the sauna is enough to keep my patronage, but they could really benefit from a renovation that focuses on replacing and upgrading the equipment and amenities. I've seen a good chunk of people who I met here leave for Murray's because every one of them has said how much worse the gym is from when they signed up, and a year in I do have to agree that the basic care and maintenance isn't keeping up with what this location needs.

From the moment I walked in, I was greeted with a warm welcome and the instructor came and…read moreintroduced herself. Burn Cycle is a cute and very clean studio with warm participants. Lily was my instructor and shee extremely sweet and knowledgeable. Everything is to the beat of the music and she's very encouraging but also makes sure you're challenging yourself. The addition of weights is a great touch to the workout but my favorite of all is the encouraging and uplifting words by Lily focusing you to love yourself and your journey. I left feeling inspired and challenged by a great workout :) I think I may be addicted already.

Burncycle has changed my life. I started by going to the OG location in the Pearl. Fell in love,…read moreand a year later they opened their second studio in Lake Oswego! WUT. Burn in the Burbs! Anyway, this location happens to be closer to where I live, so I've been coming out here the past couple of weeks. I love it! It feels/looks a little bigger, and they have a great selection of merchandise, from tanks to cute bags, etc. definitely make sure to pick up some swag. Burncycle has also made some changes with the crew. There are a BUNCH of new instructors! I've only tried a couple of the new peeps, and of course they're awesome. You can also reserve your bike on their website now, which is rad if you have a favorite station and you don't have time to arrive extra early. Clean Showers/bathroom Lockers Spin shoes -$2 Good vibes .Burncycle rocks my world.

Front desk staff earned these stars they are friendly and on top of there jobs!!!! this is my gym…read morefor as long as I'm in this town. And the routine machine upgrades are awesome to thanks

Overall, this Planet Fitness has been a great experience. I…read morewas able to downgrade my membership to $15/month without a yearly commitment/contract. The staff is friendly and it doesn't ever seem to be too busy for me to get in my workouts without issues.