We have used this travel agency a number of times (Mark specifically.) He always so great and easy…read moreto work with. I have to give extra applause for our travel plans this past March. We were originally scheduled for Puerto Vallarta and then the issues at the airport happened there. My parents, 1st time out of the country, refused to continue on with that trip. Mark graciously took all my calls, emails, texts over the next week completely changing our trip to Jamaica. It was a bit more but, Jamaica is just more and it was so last minute. I would not have made it through that change without Mark being so wonderful! Highly recommend!

The agent reserved a car for me in mid April and She told me…read moreshe could not cancel the reservation. I discovered I was paying almost $500 for 7 days for a Small car. It's ridiculous!

We worked with Polaris Travel and Betsy again for our trip to Jamaica and yet again we couldn't be…read moremore pleased with the recommendations and the hotel. We stayed at the Hyatt Zilara; perfect size (not too big not too small), food was excellent and staff were very friendly. Thanks again Betsy for helping with another wonderful trip!

Polaris Travel Advisors is a great business. They were very responsive and highly professional…read more Highly recommend!

Marcie created a fabulous trip for my husband and I to Costa Rica. We wanted to venture away from…read morethe typical areas and explore the OSA Peninsula. From the moment we stepped off the plane in San Jose, we were well taken care of. The transportation arrangements (private drivers, boat guides, Sansa prop planes) put us at ease and our lodging and meals (one resort was an all-inclusive) were fantastic! We had several excursions planned which were a mixture of hikes, snorkeling, whale watching and exploring the National Park. Everything was beyond our expectations. I've booked many international trips with Marcie and her team, and she provides great customer service and memorable trips for us.

Marcie from Travel Leaders did it again! My daughters and I had Marcie plan a summer vacation for…read moreus. We ended up in a Secrets all inclusive resort in Cap Cana, Dominican Republic. The resort was absolutely beautiful. The food was wonderful with lots of gluten free options for my daughter with Celiac disease. And the staff was perfect, friendly and accommodating to all our wants and needs. I would definitely recommend Marcie and the Secrets resort in Cap Cana!

Ari from TravelPlex is amazing! We have been going to him for years and he has always booked the…read morebest vacations for us! We just booked a vacation with him to Arizona and he worked with me so we would have exactly what we wanted. Thank you so much Ari for making our experience so memorable, we will never forget it!

Punta Cana 6-24-2018 / 6-28-2019…read more First Off we had a flight leaving at 7:00AM with Swift Air Lines #450. Get to the Air Port STL and could not find the Swift Air Both Asked several people at Air Port they had no idea where was either. We could not find the Blue Apple Shirt Rep. because she was talking with agents and finally after spotting the Swift air line sign which was laying on the counter we finally sorted things out. our flight was delayed and was told the reason was the plain was being cleaned. after a hour we finally got on plane and was then told sorry for the wait we had mechanical difficulty but should be ok now. We arrived in Punta Cana and checked into our Resort Sun Scape, Punta Cana. We originally paid extra to have our room upgraded to the Ocean View and after checking in we was disappointed. Bell hop advised us we are staring in the older rooms and the ocean view was only for people who paid for a tropical view. Our view was consistent to having to sit on the balcony and turning side ways to see 25% of a view but with all the palm trees and buildings still was no view. The bedroom sheets were dirty all 4 nights, the towels were nasty and stained also. we asked several times for extra towels and was only given 2 bath towels and 2 face towels. each night. Their was a ice bucket in the room, however, no ice machine to get ice any where on property no vending machines, and if you wanted room service you had to pay $15.00 per person on top of what you order. The room was extremely hot a/c did not work had on lowest setting. No ceiling fan, mini bar in room was a mini refrigerator that had 1 bottle of water 2 cans of beer and 1 soda. The shower was a half glass and no matter which way you positioned your self the floor was soaked with water. The shower floor was slippery and had no protection. Several reviews stated no reservations needed to eating, however, if you wanted to eat at the only restaurant with hot food (Chop Sticks) you had to make a reservation or if you tipped the host she would try to get you in. The restaurants food was cold every day its a buffet sit down. Upon arriving we all wanted to eat so we walked the resort looking for food and to our surprise nothing was open. We found a Pizza and hot dog stand that was open but the pizza was not being cooked and as soon as a pizza was dont it was taken because it was the size of a medium pizza feeding everyone on the resort. The Hot dogs were not cooked they were sitting in the hot dog water and cold. we did find a hamburger stand and waited in line for 30 minutes while the cook grilled them to later find out we waited for no reason the cook put 30 burgers on the grill and made everyone wait till they were done which they were still not done and pulled a pan out later to find out he had already cooked 30 to 40 hamburgers. If you wanted to eat and relax in certain parts of the resort you had to pay extra to be in the sun club membership which we thought since we did all inclusive everything was included. we could go on and on about the service by the apple reps at the resort but this would not end. As for the excursion the best part was dun buggy and the chocolate and cigar factory along with horse back riding. On the return flight home do not expect to see any apple reps you have to figure out on your own. our flight was delayed for 5 hours with no explanation as to why. you could not understand the air port dispatcher who was calling out flights to each gate you had to assume they were talking about your flight. once we got on plane we was told they were cleaning the plane thats why it took so long then the pilot stated we had mechanical issues with the plane and thats what took so long. Upon arriving at STL- Lambert we go through customs waiting in the baggage claim for a hour and a half to find out that all the luggage was lost and gave no explanation on how to get luggage and where it is at considering it was a direct flight. all we was told is give us you home address and phone number if we find your luggage we will deliver it. nothing else. I called my travel agent and advised her we have the insurance and what to do to only be told call the air port luggage for swift air lines. I called Swift and was greeted by a operator saying leave a number and name and they will call you back. WOW. This has to be the worst vacation experience ever.

Great and very knowledgeable! From small luxury trips to large groups, they can handle it all!read more

Avoid this travel agency! The agent we dealt with at Aldine was unreliable and unresponsive to our…read morerequests for information. I wanted to use this agency to plan a trip to Europe this summer. The first time I called, I informed the agent about the places we were looking to go in Europe. She told me the agency specializes in Europe and sounded like she could provide useful information about those places. She also stated that she would gather the information and she will send it to me via email no later than Monday since I had called her on Friday. After several days with no email or contact from the lady, I called her again asking her about the information. She told me that she would send me the information via email later in the day. Well, the day came and went and the email never arrived. To this day, I never got the email and never received any phone call back from the agent about my request for more information. We decided to look for another agency instead. Aldine clearly didn't want my business.

This was my first time out of the country as an adult and first time using a travel agency and let…read moreme tell you the experience I had with Belinda was best in class from the beginning to the end. Everything was thoroughly laid out, she answered all our questions, her follow-up great, and very detailed oriented. While in Mexico we didn't have to wait for anything and all our reservations was clearly identified in the 3rd party company systems which made this trip hassle free. She even checked on us upon and after our arrival. We ended up extending our trip and communication throughout the entire process was 5 star treatment. She booked us VIP and it made all the difference. No surprises and the whole trip went very smooth. The week at the resort was the best vacation we had ever had. VIP service got us our own concierge with little to no waiting. Our concierge provided excellent service and a few very nice and romantic surprises for us. I cannot thank Belinda enough for this amazing experience. We will be using Belinda again for any trip we have going forward.

Long story short, I had to make plans 1 week before my set time off because of scheduling…read moreconflicts. I spoke to Jan telling her what I planned to accomplish and what type of scenery I was looking for in the amount of time alotted. She gave me a few options that were in my range for price, timing and places. I decided I wanted to go to CanCun by myself. A lone female traveler that was ready to GO! We did it! Jan helped me make the perfect plans for every thing I wanted to do. It was MY vacation on MY time and it felt so good for once!!! Jan, I'll be back for more and a PLUS ONE! Kelly

I highly recommend this company for their professionalism and best pricing, I'm a person who loves…read morecustomers service and this company has everything I look for when spending my money,