I had a new set of tires installed, an alignment, oil change and upper and lower ball joints…read morereplaced in the same day. They called at the end of the day to say they couldn't get the oil bung out and to take it to the last place that changed the oil. After it was done the shaking in the truck had not gone away and the alignment wasn't right Two weeks later I had my truck in another shop. They pulled off a front tire and the whole ball joint fell out. Fountain tire did not install it properly, did not replace the stabilizing arm, which was in bad shape and didn't change the oil. We brought the issue back to them and they said they'd "make it right". That was more than three months ago. I had a significant bill that day and left with more issues than I came in with. They've lost my business and I won't be recommending them any time soon.

Asked for information on upgrading over 6weeks and waiting. Both times I've had it in for…read moreservicing came back with 1) a wiper blade that blew off the first time I turned the wiper on (I guess at least they must have checked the wiper 2) most recent something hanging from underneath and they simply pulled it of - said it wasn't necessary - Really, if it's not necessary why would it be there in the first place. Finally, in all the years I've had vehicles services they have always came back vacuumed and cleaned. When I asked about this after the first servicing they said they don't have time for that. Surprisingly, when I had insurance work done it came back both vacuumed and cleaned. I'm pretty sure my next vehicle will NOT be a Ford.

Did not live up to what they quoted me when I called. Then they charged me labor for 2 guys to put…read morein the windshield at 1 hour each. When you take your car to get worked on you usually get charged by the hour. If 3 people chip in to help out you shouldn't get charged for each person. Ended up costing over $400 for something that would have been $150 or less in the states!