I purchased a used engine with a one year 100% parts and $1000 labour warranty from Jeromie in Estevan. Was told an 08 engine, it was actually an 05 that was sent. It needed modifications to fit, and repairs that I was told about. The shop performed the repairs and modifications with the understanding that there was a warranty in place, since i had paid for it, and had an invoice for it.
Long story short, the engine is junk, even after the repairs.
I was lied to, misled, and I just paid $7800 to put a boat anchor in my truck.
They then tried to sell me a reman. Engine, and reimburse me for the previous engine and warranty??? Another $4400 difference.
Just give back the warranty premium and cancel the warranty.
I refused, so Bob Herrington tried to Bully me, offering $1000 warranty and $3300 invoice reimbursement for the $7800 I'm already out. Then hung up on me when I said I'll be taking legal action.
Got an email from Jeromie, suggesting I look at my invoice, and saying there would be no more contact.
Not acceptable, Robert.
Lack of communication comes from talking when you need to be listening.
Buy somewhere else , Anywhere, Else.
Save yourself the money, pain, and suffering.
People like this don't get to treat consumers like that.
I'm going ahead with legal action for total reimbursement of all costs, as well as legal and associated costs.
I'll also be reporting to the BBB.
And following up with more reviews.
Fictional warranty, and garbage product.
I'll add to this as the legal process progresses.
Also, I am really questioning the rating score.
I'll bet it's corrupt.
It was the only reason I used them to begin with, and will be requesting a review.
Hugh MacPherson. read more
