They are 100% better than the ER in Paris. fast and courteous. People who check you in and register you are very friendly and actually smile and are very helpfull. Never had to wait 5 hours to get called into a room like Paris. I've never been admitted in this hospital so I can't make comment on that. But I'd go here first. read more

*** PoorTreatment *** I'm not sure when the Medical Profession became so un-caring and non-considerate, compassionate doctors are hard to find here. They have a policy for patients about being late or unable to attend an appointment, but the doctors are constantly running late without apologies or explanations. What I'm hearing from their policies is, their time is important and valuable and our time is not important or valuable. I will have to finish this review with the full report of our doctors visit after and if we get seen at all today. Just to be clear, we were here to check-in 20 minutes early, now they are 10 minutes late with at least calling us back from the waiting room area. Please see Updated Review after our Doctor Visit. ***UPDATE*** Unbelievable, uncaring and unfortunate, MCCH you should be ashamed to have doctors not treating patients and calling that healthcare. No Compassion, none. I understand MCCH is recording doctor patient visits on iPhone as a backup for notes and updating patients records, we've been doing that too, for years. That's the same reason we go to appointments together, to help each other remember, we also still take some hand written notes. This doctor never touched the patient, not a stethoscope to listen to her breathing or checking the feet of a type 1 diabetic, no looking in ears or throat, feeling limp nodes for irregularities. Everyone knows diabetes is an autoimmune disease, so leaving us sitting in a full waiting room most likely wasn't medically prudent. Once again i'm unhappy with MCCH selection of a representative, a patient should never be treated like this, give us our dignity back. Looking at the signs in your lobby, you already know there is a problem. Now, look inward and solve it. Most of your nurses and office staff are fantastic, I feel sorry for them taking the abuse because of the negligence of the doctors and, let's be honest it neglecting your duties as a medical professional establishment. read more

Murray-Calloway County Hospital - When did the hospital become such a safety risk that they've posted signage throughout the hospital to notify people how to act in public. - Rehabilitation Center Near Me - Murray, Kentucky

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Several years ago I had terrible experience with radiology not knowing if i needed labs or not and getting an IV and communication. This time, I had two different doctors over the last month order the same test. They never scheduled it. I followed up with my doctors' offices who said they would contact the lab yet again. Still nothing. I called myself and apparently I had been scheduled but never got told and the appointment came and went. No reminder texts, no contact to schedule it. They claimed they told my doctor, but couldn't/wouldn't tell me which doctor they told about my appointment and my doctors did not have any information about my appointment. If my scans come back that I have cancer and I have waited over a month and two doctors and myself had to contact them to get this scheduled in total 4 times, I will be suing. They are incompetent liars., read more

It's just me and my teenage son. My family lives hundreds of miles away so I booked a ride with Murray transit in advance to take me to my outpatient surgery. The afternoon before surgery they called and said the time changed from 9:30 to 11:15. Murray transit was already booked up so I couldn't change my arrival time. Only until I got to the hospital I was told I wasn't allowed to leave in a cab or transit company that I had to leave with someone I know and my teenage son wasn't good enough. I asked to sign a waiver releasing them from responsibility once I leave the hospital and there isn't one. They really need to have something in place for people who don't have any friends or family close as I'm not from Kentucky. Luckily I ended up offering to pay someone I barely know and they are able to pick me up even though the hospital can't tell them an estimated time to pick me up. Not an ideal situation to be in. So....Ive been here since 8:45, it's now 6:45 and I'm still waiting to go back into surgery. Received an extra star because my nurse has been nice, understanding, and trying to help with my situation as she could. read more

This place is an absolute nightmare. Just brought in my infant daughter, who spiked a fever after her shots. You would think the protocol would be to offer the baby fever reducer as soon as possible, but no. We waited there for hours. Without EVER being seen except by a nurse who literally told us, "I don't know...it's been a while since I've seen a baby." It could've been the PA's easiest case of the night. Fever reducer, advice, send us first-time parents home with more confidence and knowledge as to why their kid was running such a bad fever. But no, instead we waited in the waiting room for an hour and a half, and in an exam room for God knows how long before the fever finally went away on its own, at which point we elected to leave. Don't come here in an actual emergency-- just make a longer trip to a different facility. read more

Most patients that come in to the ER are not educated as far as healthcare practices. Like the lady that referenced the fever on the infant. No, you DO NOT automatically offer medication to the infant. And as she pointed out, it went away on its own. There was NO NEED for medication. You had to wait an hour and a half. If your kid was that sick, why did you go to the kids regular doctor? Why didn't you give the kid OTC meds? People are so quick to point the finger because they do not get the 'attention' they feel they deserve. Guess what, you are not ENTITLED to anything except a triage visit. If it is NOT life threatening then it is NOT an emergency and you wait. If not an emergency then, honestly, they should turn you away and tell you to go see you primary care doc in the morning and STOP using the ER like a clinic. Your failure to act does not constitute an emergency on their part. Are there uneducated, ignorant people there? Maybe. There is always one or two in every building across America. Get over it! read more

I've always received good care . I've been treated as a patient , visited as family and trained as a nurse at mcch.

I have to agree with other review. I took my husband to the ER with chest pains. He thought he was having a heart attack. We waited in the waiting room for 3 hours. Unacceptable. I should have taken the extra 45 minutes to drive to Paducah. The bill we got a week later only added insult to injury. read more