Absolutely terrible experience. My daughter was sick, and we brought her to Fast Pace for help…read more They charged us $150 but didn't perform any real tests--just a vague assessment and prescribed some medications, including two allergy treatments (a spray and tablets) and a liquid cold medicine that causes drowsiness. That night, my daughter took the liquid medicine to sleep. The next morning, after I gave her the allergy spray, she suddenly began coughing uncontrollably, and her face and neck turned red. She couldn't breathe. We immediately called Fast Pace, and the doctor told us to come back right away. We drove 30 minutes in a panic, only to be treated horribly. They demanded another $150 before even checking my daughter. I explained we had already paid and that they had told us to come back for urgent care. They still refused to help and claimed the doctor wasn't available. The staff became extremely rude and literally forced us--my entire family--out of the clinic. They even threatened to call the police if we didn't leave. This experience was shocking and disgraceful. They took our money, gave poor treatment, and showed no care or responsibility. We had no choice but to rush to the Clarksville ER for real medical attention. I strongly warn everyone: stay far away from this place. The staff is unprofessional, heartless, and unethical. What they did was not only shameful but dangerous. We will never return, and I hope no other family has to go through what we did.

I visited the Fast Pace Urgent Care in Murray on 3/11/23. My symptoms included a sore throat,…read moreheadache & neck pain. I told the doctor that my son had strep throat a couple weeks prior & I assumed I had caught it from him. She advised me there were no rapid strep tests in office, but they could do a swab & send it off to be tested. She said she would prescribe an antibiotic for me to treat it as strep & the clinic would call to let me know the lab results once they received them.  When my husband went to pick up my prescriptions, one of them was for a drug that I'm allergic to, which had been previously reported to Fast Pace. On 3/13, I received a call informing me that my strep test was positive & to continue the antibiotics I was prescribed. On, 3/25, I received 2 EOBs from my insurance company. Both were regarding my visit to Fast Pace on 3/11. One reflected an office visit & special services, but had a note that the insurance company needed "complete medical records from the doctor/facility to complete this claim." The 2nd EOB listed 35 Laboratory Services & listed my total cost as $606.55. Upon contacting Fast Pace, I was told that the swab was sent to Health Track Rx & I would need to contact them for billing information. After viewing the more detailed EOB information on my insurance company's website, I see that the lab actually did run 35 tests on that one swab. Several of the things they tested for were unclear, but I was able to make out that, in addition to strep, they also tested for gonorrhea, chlamydia, herpes & staph. WHAT IN THE WORLD?! I contacted a representative from my insurance company who reached out to Fast Pace. She said that it would be sent to Fast Pace management for review & they would contact me once a decision was made. I went to Fast Pace & requested a copy of my medical records for that visit & it clearly states what I reported to the doctor at my appointment....sore throat, headache, neck pain & that my son had strep 2 weeks prior. It also lists my medication allergy & states the "plan" which consisted of throat lozenges, ibuprofen or acetaminophen, salt water gargles, etc. WHY would they order 30+ tests?! Especially for all kinds of STDs? I'm still waiting for them to contact me, but considering one of their representatives said it's "common", I'm not very optimistic about it. I was pleased with the service we received on previous visits, but this is absolutely unacceptable.

The person who confirms the appointments (Anita) via phone was very rude and demanding.read more

Should you need a doctor while in Murray, this place is as good as it gets…read more If you can, drive as fast as possible to Tennessee, in Nashville you will find some of the worlds best, knowledgeable, caring & passionate medical professionals.

Dr. Blalock has been my doctor for years. We moved to Frankfort four years ago but continue to see…read moreDr. Blalock.