Stopped in on Saturday to ask about repairs for an adjustable base for my bed and was greeted by…read moreVincent. My bed was originally purchased (same store) from Mattress Megastore and overall, they were not real helpful! Originally I would not have gone back into this store because of that, but after dealing with Vincent, will definitely be going in when I need a new mattress. Thanks Vincent.

They were very good. I am sad that they are gone from Hillsboro and other location I think.read more

We went in today looking to upgrade our well used and loved Temperpedic and found one that works…read moregreat for us and Sarah helped us and was so helpful, knowledgeable and just a great person. We get it delivered already tomorrow and we knew what we were buying and justify the price, you do spend how much time in your bed and we aren't getting any younger! Thanks so much Sarah, you are fabulous.

My wife and I recently purchased a new bed from Mattress Firm in Hillsboro. We spent a significant…read moreamount of money because we wanted a high-quality product. We were assisted by Sarah, whom I cannot say enough good things about. She knew her product well, asked us the right questions to determine what we wanted and why. She provided multiple options and wasn't pushy at all. She was a professional. We will be back soon to purchase another bed. Our delivery team, led by William, was excellent. They were professional in every aspect of the installation, reviewed the operational issues with the bed frame, asked if I had any questions, and left the room as they found it. I could not ask for a better experience than dealing with these folks.

Update time. We've owned our Mattress Lot memory foam mattress since 2011, which makes it (gulp) 15…read moreyears old. I wish I remembered the brand and item name, because it's still AMAZING! Comfortable, non-sagging, and just a delight to slide into every night. All these years later, we still smile fondly every time we drive past the Mattress Lot.

I just ordered my new mattress this afternoon, and it was a very good experience!…read more Friendly, helpful staff will answer any and all questions with no pressure to buy, and they have a wide selection of all types of mattresses. They helped me find a great mattress within my budget. Years ago, I had arranged to buy a mattress and box spring, but the next day I had to go to the hospital. I called to cancel the order, since I was going to have a big hospital bill. I was ready for them to say no, it's final, as a lot of businesses would have done, but they were very understanding and canceled it for me, no problem. Good people, good products, great service!

Walked into this store for the first time, been driving by it for close to 20 years. I had just…read morespent the whole morning at other furniture and mattress stores in search of a twin bed for my guest room. Many places could only do custom as twin is so small for places that mainly only sell queen and king beds. I was not looking to spend thousands either. I walked in and was greeted by Luis Vega. I told him what I was looking for and how much I wanted to spend. It was so easy and he knew all his stock. I left in under 20 minutes with the bed frame and mattress in my car. I spent under $400 and it is exactly what I needed. The bed frame was super easy to assemble and I had that done in 5 minutes. After unfurling the mattress I made up the bed and its ready to go. Great inventory o hand and great customer service. Very happy to have stopped in there today.

After spending 4 nights sleeping on my new Parklane Twilight 2.0 Plush mattress that I bought from…read moreThe BedMart Outlet, I am recommending it enthusiastically. David Bedritis did a great job helping me consider the suitable options for my needs -- without being pushy or rushing me through my decision. The frame, foundation and mattress were reasonably priced and very comfortable, while providing good support and air circulation. Delivery and set-up in my home was done quickly the day after I bought it. I'd recommend seeing David at BedMart to anyone seeking a great bed for a good price!

We bought a mattress and adjustable frame. We were told twice it would be the foot and head one…read more But when it was delivered it was only the head. Called salesgirl . She denied telling us that. And basically told me there was nothing she could do. I asked for a manager to call me. I still have not heard from anyone. Customer service sucks.

We have just moved into the area nad were in need of a bed for our guest room. We went in and found…read morethis young lady working who provided us with the utmost professional help. We ended getting a queen bed for our guest room and king frame for ours. She was knowledgeable, professional and courteous. Definitely head back there if we need to.

We visited Mattress Firm in Wilsonville and were greeted right away by Evan. I told Evan what I was…read morelooking for and what I didn't want. He took me to the beds with the medium firmness and with the head/leg tilt as the base. I tried the firm one and then the medium one. The manager Gordon was sitting nearby at his desk, and let me know that the softer of the two beds would be better, since I am a side sleeper. Evan provided a quote for both king and queen size beds, plus gave me a couple discounts reducing the price. Two pillows, free delivery, free set up, and free take away for old bed were all included. After comparing prices at a couple other places, pricing on the bed I was looking for was comparable, but Even saved me an additional $1000 without trying to sell me something I did not want. When I went back to purchase the bed, Gordon was there to help. He took the time to explain that HSA/FSA dollars could be used to reimburse some of the cost of the bed, since the bed is needed for medical reasons. Otherwise, we would have not known about this option. We bought the bed and returned the next day to pick up the sheet set, since Gordon offered a discount for those on the phone. When we went in, he gave us even more of a discount, which was nice, so I purchased two sets. Gordon is very knowledgeable on sleep postures and the beds in his store. He went above and beyond with making sure we got the right mattress, and he is also a delight to talk to. Evan is also very friendly and makes sure he knows exactly what you are looking for. Mattress Firm in Wilsonville is the place to go for a new bed. Sale, delivery, and set up all went very smoothly. 5 stars from this customer!!

We went to a few mattress stores and are very happy that we stopped by Mattress Firm in…read moreWilsonville. Gordon helped us with making sure we got exactly what we needed for ourselves and for my father. He was very helpful and fun to work with! We also appreciate the great prices compared to the other stores we went to.

Was in and out with a brand new mattress in about 15 minuets. Kid you not!…read moreCame in- had a set price that I wanted to pay, and I needed a full size mattress. The kind salesman set out a few mattresses for me within my price range and I chose my favorite and he was able to grab it from the back (rolled up in plastic) and kindly hauled it to my car and I was out of there! Quick, easy, affordable and a kind and honest salesman. Would definitely recommend this place!

Over the years - my husband and I had tried lots of different mattresses with varying degrees of…read moresuccess. Then we were referred to Vancouver Mattress. I went in somewhat skeptical but I'm so glad we went. We were introduced to the perfect mattress for us. What a difference! I have RA and had always struggled to get comfortable at night - I have had our new bed (adjustable bed with natural latex mattress) for three years now and I am 100% happy with it. THANK YOU Vancouver Mattress for taking a lot of time to learn what I needed, give me time to discover what works best for me.

I was in a pinch. A guest at my Airbnb told me the mattress in the main bedroom had a dent in it…read moreand I needed a new mattress right away. I wanted to replace it with something durable, comfortable but also wouldn't break the bank. I called several other other mattress stores and I could tell the salespeople sensed my urgency and quoted me very high prices. When I finally called mattress depot they were very understanding and jumped into action. They provided me with multiple choices within my price range and even higher quality than what I was originally looking to buy. I couldn't have asked for a better buying experience. I will never buy a mattress anywhere else.

I will preface this review by saying that this was the first mattress purchase that I have every…read moremade. That being said the sales people at this location happened to be the owners and they made this experience as enjoyable and easy as possible. They understood what our budget was and helped us find the best possible mattress. My wife and I went to 4 different mattress stores to find the perfect fit and let's just say some sales people do not understand how to treat customers. When it comes time to buy my children a "grown up" mattress we will be buying this location Mattress Depot.

Let me begin by thanking Mattress World NW for their patience. Even though I did my due diligence…read moreand checked out other stores, I still managed to visit this store multiple times now and repeatedly received excellent customer service each time from the staff there. I was very indecisive and asked many questions. I am glad they never resisted helping me, and they answered every inquiry with a smile. After much thought and time, they found me a Sealy Posturepedic they supported my body and still provided the perfect amount of comfort. I worked with both Joe and Emerald on different occasions. They both went above and beyond such as making sure I received proper spine alignment with the mattress and even discussed the health benefits of the power adjustable base I got. I had my bed for six months now and still love it! The mattress protector they sold kept my mattress pristine with no signs of stains, dirt, or dust mites. I even feel my allergies aren't as bad as on my old aged mattress. Also the Cool Tech memory foam pillow kept me cool every night. I will tell all my friends and family to come here because they made me like a valued customer! THANK YOU MATTRESS WORLD NW!!

Be careful of this place and especially sales-person, Devon! We were "window shopping" in this…read moremattress store, merely getting information. Although we found a mattress set that was of interest to us, we were not ready to pull the trigger. I reluctantly gave Devon my phone number & email. Somehow he got our address, it was NEVER given to him!!! I DID NOT make a sale, we told him that we'd think about it. Next thing I know, I'm getting text message & email alerts telling me about a bed set delivery for the next day COD!!! Wow, is this co must be hurting so bad that they're fabricating sales out of thin air & dishonestly sending them to an address that I didn't even share?!? No respect, integrity, character, or honesty from this Co. When Devon called, all he would say is it was a glitch in the computer! WOW! No accountability!! RUN Far from this place!!! Terrible business practices!!!