New owners raised the prices on the soft serve. Gas is usually more expensive than other spots…read more Candy selection is limited but the drink wall is endless. Nowadays, overall mid. Better with old owners.

This place has it all. I can fill up on gas and grab the basics that I can find at a grocery…read morestore. The staff is also top notch.

I find it very odd that people rate this place horribly, as it is one of the best Gas Stations I've…read morebeen to. The customer service is great, they have a wide variety of food and drinks, and the coffee is delicious.

This gas station offers a car wash for reduced gas prices. Standard fare right? Problem is car…read morewash is located off site at a Mobile gas station with little indication of same. When I asked the clerk where this was located on pump she said it was there but didn't know where. I asked her to walk out with me and show me. She had no idea where signage was located. She asked another employee and we all went out once more. There it was (see attached pic). Tiny signage 8 ft high with unreadable directions. She tried to explain how to get to the station but being unfamiliar with the area I found thus to be very unethical. I asked fir a refund which I received.

This is absolutely my favorite gas station. It's a very basic, small town stop with your classic…read morestaples: decent drink selection, as well as chips, and personal care items. It's a clean store with lower than average pricing (including gas prices). The thing that really makes this place so special is their cashier, Natalie. She has been so incredible with customer service and it's become almost a personal relationship at this point. She's amazing at making conversation and making you feel like a valued customer with her genuine actions. Because of this, I would highly recommend this gas station compared to anywhere else in the area.

On 6/29/13 I went to the Citgo on the corner of routes 12 and 31 in Richmond IL and paid at the…read morepump using my card as a credit. The pump did not give me an option to run it as debit. I paid for exactly $10 worth of gas. Before leaving to go to a local festival later that day I called to get my card balance and there was only change left. I called cardmemeber services who told me I had a 100 dollar charge for gas at the Citgo. I said what? This can't be right! The transaction went through normally and the screen at the pump was cleared before I left, ready for the next user. I was informed that while some gas stations charge $1 deposit to see if the card payment goes through others charge much more. Cardmember services also advised it may take up to 3 days to release the money back to my account. Of course this was unacceptable so I asked if we could have a three way call with the gas station to see if we could expidite the release of my money. The woman who answered the phone at citgo insisted there was nothing to be done to release the money that it wasn't their fault. I informed her that the bank could confirm that indeed they had taken the excess funds. I also told the woman there is no sign at the pumps stating citgo may take excess funds for purchases at the pump. She gave me an attitude and told me I should have just come in to pay. She was unwilling to give me any contact information for her boss (the owner) who she claimed could resolve it Monday morning if I brought in a bank statement. I told her anything she wanted to know she could ask right now in the three way call as I don't get statements (card is through global card services). I told her this practice basically constitutes stealing and I wasn't afraid to get a lawyer involved if it wasn't resolved quickly. She then said she would contact the store owner and get back to me at her earliest convenience to which I replied this phone call isn't a convenience it's a priority. She called back ten minutes later and told me the store owner couldn't do anything soone rthan Monday and would call me to tell me the outcome. I most certainly didn't get a phone call from them but I did find out my $90 was recredited. DON'T ALLOW CITGO GAS STATIONS TO DO THIS TO YOUR MONEY AND GIVE YOU HASSLE ABOUT IT ALSO. GO TO ONE OF THEIR COMPETITORS INSTEAD!

Worst Experience Every .. Debbie the Manager doesn't know how to treat customers .. I am 45 years…read moreold and she carded me cashing out a scratch off lottery ticket and pointed to a sign that read must be over 40 to not be carded .. it was a $20 win on a ten dollar ticket .. I will never go there again .. Considering I have gone there ever day for the past 4 years and never have been carded buying or cashing in my tickets

nice selection of goods, gas station has been in good shape for many years. Drinking fountains and…read morerestrooms available, there is a family restroom here, ask before going.

Very friendly and helpful staff. Large donut selection including apple fritters. Be sure to try…read moretheir large delicious cookies. Lots of hot handhelds including breakfast sandwiches, bratwursts, hot dogs, and tasty rollers. Large selection of cold sandwiches and salads. The main attraction is the coffee wall. Many different kinds of gourmet coffees. The beans are ground fresh when your coffee is made. Flavoring syrups and creamers, cappuccinos and iced teas available. Bottled alcohol and wine available. Lots of snacks, candy and drinks too. Did I mention the very friendly and helpful staff? My new favorite place for grab and go delicious food. Stop in and see for yourself.

From the owner: Located at 2128 West Route 120, McHenry, IL 60051, Thorntons stores provide fresh foods, high…read morequality beverages and fuel in six states: Kentucky, Illinois, Indiana, Ohio, Tennessee and Florida. The company is on a mission to be people's favorite place to stop when they are on-the-go and people's favorite place to work. Thorntons is a vertically integrated company with its own fuel terminal, blending plants, transportation fleet and commissary. Thorntons has a passion for giving back to the communities where Team Members and guests live and work. Thorntons volunteers make their communities better through community service, humanitarian day events and fundraising projects.

This gas station has some of the lowest prices in McHenry by a few cents, but the location makes it…read moredifficult to visit. It's really only reasonable to stop at when you're heading east on 120; getting in from the westbound side is almost impossible. Also, the last few times I've been there, the pumps have acted up a bit. I've had to go into the store to have them reset it or to take my money inside. The store doesn't have much to offer. It's very small. There are just some candy bars, some drinks, smokes, and lotto tickets. Not as much selection as other gas stations in the area.

The front desk helped me quickly and conveniently find my secret dinner ingredient. in and out in a…read morecouple. nice bigfoot pinot for the lamb roast, ah yes!

Great selections! Iced Coffee in Vanilla and Mocha, Silk Almond Beverage in Vanilla and Chocolate,…read moreCinnamon Crunch Almonds, Cashews and Pecans, and Slush Puppies!!! Yes, there is gas too. Staff was super patient and helpful. Located near the Subway! It won't disappoint! Check it out!

These guys are amazing. I had an alternator go out on me after my second day on the new job. I…read morerolled into their shop just after 5. He said his mechanic would not be in until the morning so best case scenario I would get my truck back until late morning. I wasn't thrilled but it was good enough. Then I get a call a few hours later, turns out the owner (who is up there in years and clearly does not get around all that great) stayed late to fix my truck him self. He did not have to do that. He was going to get his money either way. He did me a solid and got me fixed up so I would not have to be late to work on my third day of the new job. They earned a repeat customer for a long time.

I find it extremely tacky to talk about a manager in front of customers. i was in there yesterday…read more2/23, around 4:00 p.m. and literally was offended the way they talked about the manager there. The manager is always friendly and very helpful every single time i have been in there.

The gas pumps NEVER WORK. By the time it "reads" my card I would've already went to Chicago and backread more