best machanic in town been working on my cars for over thirty a Dad and son combination the…read morebest they have moved to the west end now still doing the same great work

Mark does a great job have had a couple different vehicles in the shop and pleased with the…read moreservice!! Very friendly.

Says they open at 730 online and in store and we set there for 30 min so I could go to work on time…read morebut they didn't open till 8 making me late for work. Why the false advertising I've already spoke with the bbb

Do not bring your vehicle for repairs to Dunn-Rite Automotive. I am currently obtaining a lawyer…read moredue to the shoddy repair work done to my vehicle, which ultimately led to catastrophic engine failure one day after the repairs were "complete". I brought the vehicle to Dunn-Rite in late November of 2023, again on 12/7/23, and again on or about 1/5/24, and again on 1/26/24. I should also note that I provided the mechanic a Haynes manual which is based upon a complete teardown and rebuild of this vehicle. Their mechanic didn't even look at it as there were no signs of grease on the pages that would be present had a mechanic actually opened the book. The reason for each time the vehicle was brought to Dunn-Rite was to correct the poor workmanship they performed on my vehicle. That's four times I had them correct their faulty workmanship. After I inspected the car when I picked it up the first time, I found several damages and unauthorized work. The owner, Donnie Slone admitted to me that he had hired a mechanic whose qualifications they didn't verify upon his employment. This repair occurred on Thursday 12/7/23 and the mechanic who did the work was fired the following Monday, 12/11/23. The repairs to this vehicle were to install a used, but functional oil filter housing, install a brand new timing belt replacement kit, and install a brand new water pump, which includes all tensioners and gaskets. Coincidentally, the store Dunn-Rite routinely uses to order auto parts for their business is the same company that I am employed. The damages to my vehicle are as follows: 1. My valve cover was cracked. 2.My vacuum lines were installed incorrectly. 3. There was a broken fuel injector connector. 4. My spark plug wires weren't installed on the Ignition coil packs in the correct order. 5. The vehicle's brand new alternator wasn't even installed completely. 6. The vehicle was leaking engine coolant. 7. The vehicle had multiple engine misfires and ran poorly. 8. The vehicle's engine temperature was running close to the point of overheating after driving it 3-4 miles on the highway. The total bill for that visit was $500.00 dollars. At no point did Donnie Slone offer to pay for the damaged valve cover, but apologized for the shoddy work. I brought the vehicle back on approximately 12/5/23 have them fix what I already paid for and I was told by Zane Slone, the owner's son, that the brand new water pump was faulty. No proof of this was provided however, I purchased another brand new water pump. I also had to buy a new valve cover and gasket set to replace the one their mechanic cracked. When I picked up my vehicle the second time after being told the repairs were complete, the problem with the leaking coolant and loose alternator belt was still an issue. This time they also didn't install the alternator ground wiring harness, and the alternator mounting bolt wasn't even tightened to the appropriate ft/lbs of torque. They did however, install the valve cover I paid for since they didn't offer to buy a new one. The cost for this visit was $450 dollars. The last time I brought the vehicle to Dunn-Rite Automotive was on or about 1/26/24. The car had just been picked up the day prior, 1/25/24 and it was repeatedly stalling at every stoplight and I was on the way to take it back so they could fix it again when the engine completely failed. The vehicle sat at Dunn-Rite for a complete work week plus the weekend from 1/26/24-2/5/24. No one at Dunn-Rite even called me during the 5 day period my vehicle was at their location. I drove to the business on 2/5/24 and asked about the status of my car. Zane Slone, the owner's son, told me the engine was "completely locked up". I obviously knew this on 1/26/24 when the vehicle's engine failed while driving to their location so they would fix their shoddy work. I asked Zane Slone who was going to pay for fixing that and he replied "That would be you Sir". He also said "We can find you a new engine." I informed him that wasn't going to work and that I knew they would try to get out of paying for the terrible repair work they are responsible for fixing properly. I told him that I would see them in court. At which point he got an attitude and said "We'll be there." I replied " This isn't your business, it's your father's business and have him call me." As of this review, I haven't received a phone call from the owner, and I don't expect to. The Owner has a group of unqualified mechanics working there, minus one or two. His son is rude, arrogant, smug, and completely disrespectful. In closing, I will not be taking my business to this shop ever again. I am also employed in the automotive repair industry and I will not refer any of our customers to Dunn-Rite. Also, I feel I should include the fact that I am a retired Soldier, with over 20 years of service in the United States Army. If this business is willing to do this to a former Soldier, they'll do it to anyone. Be warned.

Why they are my mechanic and why they should be yours: Honesty. They have only been straight…read moreforward with me. Not part swappers, not people who inflate the bill. There have been times I've ASKED them to charge for things that they wrote off. Quality. These guys know what they're doing. They should have given up on my car several times, but kept with an especially difficult electrical problem with our car. Respect. They treat you like family and explain everything fully. Integrity. These guys back up the jobs that they do. Other mechanics might abandon a project once it's paid. Not these guys. I can't recommend them highly enough.

Worst experience I've ever had. Took my truck in to have them fix eye turbo problem, they ran a…read morediagnostic which they did not need because we already knew what the problem was. They had the nerve to tell me the engine was put in completely wrong and that it needed to be stripped out and redone and they couldn't even tell if the engine work. Yet. I drove this truck to them on Friday but in order to get my truck back I had to pay $280 for a diagnostic fee that the truck did not even need. Don't trust them. I would never go back to them nor would I ever recommend them

They charge $80/hr. labor!!!. Their book would say three hours labor and technician completes job…read morein one hour, they charged $240 for labor. Check their work before driving to far!!!. Warranties for parts and labor ????, good luck!

This is my favorite location to get odds and ends done. They are always on top of their game. This…read morelittle place stays busy because they always treat you well and take care of your needs.

0 stars. The skinny tall ass dude had his shirt off and the place is so trashy my wife made me take…read morea shower as soon as I got home. It's a hole in the wall with no parking. Lady that works up front is very rude and has an attitude. So here's the deal. They failed my inspection on my vehicle. The vehicle which I have been driving around for two years with no issues ever of getting it inspected. My window tint is 35% and they said they put their meter on it and it was at 34%. Give me a break. 1%, who do you think you are? You're not making the roads safer because of a 1% percent difference on window tint. Get over yourself. I also had to pay 11$ for the rejection sticker, do people still reject cars these days? Most places at least have the decency to keep your existing sticker on but not this shit hole. Also, I'm pretty sure they spit on my tire too. Terrible place. Spare yourself and don't go there.

Not manny bad things to say but I am very happy with the service level and level of kind pa…read moreattitude everyone has. Like they are your friends. They offer to carry your empty tanks or bring your full tanks back to the car if they aren't busy. Prices are very fair. Leme say very very fair. I wish every business I went to was like them.

We have been twice in a month and a half for alignment which hasn't been done right yet; and they…read morenow want me to pay for the third one they have still never done right. My car is also under warranty and they don't want to fix or even acknowledge problems that it is having. Horrid service department so don't want your money.

Great service, very reasonable pricing, and good turnaround time! Would have additional service…read moredone here if needed and in the area. I am in town visiting my parents for the weekend and needed rear brake work done. Priced around a few local business and decided to try the Toyota dealerships service department. I booked an appointment online over the weekend for Monday morning and requested a call for a quote. Received a call first thing Monday morning and pricing was extremely reasonable so brought in my Rav4. I am beyond satisfied and work took about 2 hours for rear brakes and rotor replacement. I even found a 25% off service coupon online. Ask for Travis T. he was my awesome service advisor! Great experience all around.

Great repair to my van. He was faster and cheaper than any other quotes in area and van drives like…read morea dream!!!

The window motor on my car is broken and these people gave me an estimate for the part of over $400…read moreand a rear wiper blade for $37. Last summer I ordered all three blades for $20. Today I ordered the window motor and assembly for $47. They are the WORST. Altogether the quote came to around $700. Now tell me how a part is TEN TIMES what I found it for NEW in about 15 minutes online. That is ridiculous.