Needed help removing a back rear latch for my 4Runner that rusted out. Bolts kept spinning and…read morecouldn't remove. Stopped at Andy's unannounced, Joe came out and helped on the spot. Can't recommended this shop enough. Class operation.

BEWARE. If I could give this shop a 0 I would. I dropped off a vehicle to get repaired and they did…read morenot complete repairs even though I paid. Along paying and not having my vehicle correctly repairs they damaged my vehicle in multiple spots. The owner then admitted they damaged it and also said he will not fix the damage. If you or anyone you know are thinking about having repairs done here I would highly recommend looking elsewhere.

I haven't actually had work done on my vehicle by this shop as I'm not local, but I can attest to…read morethe quality and integrity of the people that operate it! While en route to Cedar Point from Columbus with an SUV full of kids, I started to experience car trouble. My daughter googled auto repair shops near us as the handling of my SUV began to decline rapidly and I slowed down and drove with my hazards on. By the grace of God, we were only 5 minutes from Tom's Auto Repair! As I pulled into their parking lot, Daniel came out from the garage right away to make sure we were okay as he noticed the flashers on. I explained to him what I was experiencing and after emptying my vehicle of restless kids, the team had it up on a lift in no time and quickly diagnosed the issue(s). They said I was lucky that I stopped, as with the state of my wheel bearing and front bushing, we might not have even made it the next 30 minutes to the park. Daniel didn't have the specific part I needed, but called around to other local shops to see if anyone had it on hand. With none found nearby, he and Alexis helped me problem solve from that point on. I called AAA to tow my SUV to a repair shop back home, and Daniel was already on the phone with local taxi services to to help us a way to Cedar Point, without me even asking. Alexis then called Fleet One for a rental and a Ford Explorer was delivered to the auto shop in less than 15 minutes! The tow truck came quickly as well, and Daniel provided a written analysis of the issue and parts needed to pass along to my local shop. What's even more impressive, is that he refused to collect a dime for his and his team's time, diagnosis, and help. They even cleaned up a wound and provided a bandaid for one of my son's friends who was with us! I was in tears by the time I left, grateful for the good people that God placed us close to at a time of need. I highly recommend Tom's Auto Repair to anyone in the Norwalk area and will always be a fan! Thanks again for saving my son's 13th birthday and keeping us safe, Daniel & team. You guys went above and beyond for nothing in return, and with that kind of integrity and character, I would absolutely trust you with the care of my or my loved ones vehicles in heartbeat. Thanks again, a million times over!

I am 75 years old. I have been an auto body man at a new car dealership years ago and went thru a 6…read moremonths GM Fisher Body autobody repair course. I have also worked on many of my cars over the years changing engines, rebuilding transmissions etc. I am a college graduate and a infantry combat veteran with 7th Cav in Vietnam. Was also an aircraft mechanic. So have been around. Getting old so can't crawl around under cars ant more so hire the work out these days. I don't personally know these people at all, but I have used them twice in the last year for big repairs, one on a 2009 Mercedes and another on a 2009 VW Touareg. THESE FOLKS ARE HONEST HONEST HONEST and COMPATENT and REASONABILITY PRICEd, also friendly. What more can I say except all that is hard to find in an auto shop these days. I hope thay stay in business.

This lowlife animal defrauded my husband and I of thousands of dollars after messing up the engine…read morerepairs on our vehicle. He strung us along for several months, buying time and saying a new engine was "on the way" all while we were making $500-$1000 payments for the work. He lied to us and told us the new engine had a warranty yet he never provided the name of the company and no paperwork ever came in the mail. When he finally installed an engine he claimed was a new Kia engine, the engine lasted for 3 weeks before the car broke down again. On the repair invoice, he put the wrong VIN # and misspelled my name on purpose, he also always insisted on being paid in cash so there was no electronic trail of his illegal doings. The emotional and financial trauma we experienced as a result of dealing with this poor excuse for a human being was unimaginable. I firmly believe that what goes around comes around, Henry will surely get what's coming to him sooner or later.

Great honest respectful people.i know the family personally and you couldnt meet a better and…read morenicest family owned business prices aren't steep either.so I would highly recommend Henry's automotive for any kind of car care.

Bert's Auto Body is the only place I will be taking my vehicle from now on. The Owner Adam was very…read morehelpful and insightful and was easy to talk to. I informed him of how my vehicle was hit while parked in a lot and how I needed it fixed. Adam was able to fix it for a lot lower of a price then everyone else was offering but the quality was definitely there. When looking at the finished product I truly forgot it was damaged in the first place. This place is wonderful.

My elderly mom just took her 03 Ranger to Gary's for a broken drivers seat. They went out of their…read moreway to find the part so they could fix her seat! It may not sound like that big of a deal, But it was to my Mom and her daughters beacuse it made her Very Happy! Thank you for your kind service for even to the smallest of jobs!!! Greatly Appreciated Sincerely, Kathy Keith Mahar

Good honest service. If you need your car fixed go to Gary's body shop. I had a problem with my…read moredoor opening and went to other body shops and still haven't gotten a quote but when I went to Gary's he fixed it on the spot

We have been going to Fuerst Automotive for several years. Recently we took our car in for a…read morebroken control arm. They had to replace both since the other one was cracked too. Amy is wonderful. She kept us informed about the progress and the final price. I feel their prices are fair and they do a great job. They even send you pictures of the problem parts. We are very satisfied with them.

My husband recently passed away and 5 days later I suffered a serious ankle fracture that required…read moresurgery and a 2-month recovery. I was finally cleared to drive 2 days ago. Just prior to my husband's passing, he noticed a tire pressure warning light but he was unable to fix it or get to Fuerst for help. Today I drove our car for the first time since my husband died. I drove to Fuerst and with my cane hobbled to the front door to find that it was closed. As I got into my car to leave, Mike came out the front door to ask what kind of help I needed. I was in tears due to circumstances, apologized and explained. Mike offered condolences and even though they were closed, he told me to pull up and he would check my tires. Mike was so gracious, patient and kind. He properly inflated all 4 tires and said if the warning light returns to come back on Monday. As a family owned business, Fuerst Automotive continues to prove how much it values its customers and cares about the community. Mike is a prime example of that excellence. I don't know of many businesses that would've reached out when closed to help someone during a difficult time. I wish I could give Fuerst 10 stars because they deserve it. Thank you, Mike, for your kindness and help.

I was extremely pleased with the level of detail they provided my vehicle. They kept me informed…read moreabout where they were in the process, and they had a rental waiting when I arrived. You don't get customer service like this anymore. I'm super happy with the job and would recommend them to anyone. Compliments to the staff for the service I received.

Some yahoo went around keying vehicles in a parking garage and my daughters vehicle was one of…read morevictims. We decided it would be best to pay out of pocket vs make an insurance claim, but were concerned about the unplanned cost. I found Beetler's Auto Body on a internet search and liked the reviews I read and called and talked to a very nice lady on the phone. My daughter then took her vehicle here to get a quote and her vehicle was fixed within a week for a very fair price. I have only kind words to say about this business and all of their employees. Everyone were very friendly, polite and clearly knowledgeable of how to do a wonderful job from start to finish. I am so pleased to have established a relationship with this business and will keep them in mind for the future if needed. Well Done!

North Olmsted Collision hands down is the best auto body repair shop in greater Cleveland, OH area…read more Pete, Bill and the guys at the front desk provide superior customer service. They maintain timely communication from project start to finish. They handle the insurance intricacies- no small task. The techs have repaired 4 of our cars after an accident. The repairs have been flawless. I highly recommend North Olmsted Collision. Walt L.

They are very highly skilled and so nice. I remember now that it was a car mechanic who told my dad…read moreto call them. They have a great staff and very highly skilled individuals working. Most of all. I really like Bill. He knows his stuff, without any doubt. My mom even said out of the blue, I wonder if the guy who took care of your dad is still there. She described Bill and without any doubt it was him. I think a lot of places make All these promises, yet the deliver nothing really concrete.