This was a great place to do business. The people are super friendly and they did a beautiful job…read morerepairing my car. It was done quicker than the expected day and the car was meticulous! It looked like it was waxed and detailed! So happy with their service!!!!

Very poor customer service, told one thing by one person then weeks later told something else…read more Repairs are less than quality. Very disappointing for a small local business.

First of all I had my car at this place for some minor body work. After a few days I picked up my…read morecar and the work was superb. The people here are the nicest and most professional people you will ever find. Jeanette, Nick and Chris are the best. I can't recommend this place enough!! Thanks for an awesome experience!!

Automotive Excellence is responsive, knowledgeable, efficient and dependable. They have…read moredemonstrated the same high quality of repairs in the three times I have used their services. I recommend them to others at every opportunity.

Ben (I think it was him?) was fast, knowledgeable, and his personality exudes integrity and not the…read moretypical salesman vibe I often get as a young car-naive woman from auto shops. He not only fixed my problem quickly and at a reasonable price, but showed concern and gave recommendations for another issue he found. Thanks Ben's!

Ben's is an asset to Cleveland and the body shop industry. I would definitely recommend Ben's for…read moreany autobody repair work. I was towed to Ben's on a AAA recommendation and was impressed. A warm family business, Ben's provides one of the best customer service experiences in Cleveland. I must have visited the shop at least three times during the repair and each time I was given a thorough update on my Lexus in addition to the updates available online. Ben could tell I was very worried about gaps, paint color and the custom pin stripe matching up. Much to my surprise, based on experiences with other cars and body shops, the color matched up perfectly, the gaps look factory and the pinstripe was pretty much spot on.

Stopped by Tire Source to repair my flat tire that had a nail in it. They were able to fix it the…read moresame day and they even had the exact make and model of my existing tires. I was in and out in under an hour. The staff was friendly and didn't lie about other things being wrong with my vehicle like some repair shops do. Thanks for the quick, accurate service!

I have had a few interactions with this business and the service from the manager is always great…read more Today they checked out a tire that was going low that we had installed by them two years ago. They checked it all out and couldn't find an issue but replaced the valve stem and as a concession didn't charge us. I believe it fixed it. Very impressed with the service and honesty of this place. And that goes along way to keeping people coming back as a trusted source. Keep up the great work!

Quality work and A1 service. Had my car looking brand new. Got the work done ahead of schedule as…read morewell. Cant recommend enough

Great place. Excellent customer service. I was always kept up to date on my repair and when I'd…read moreget my car back. Claim was filed through insurance and R & R made it a seamless transaction. Even scheduling my rental. So easy here. The repair work was expertly done. I had a door replaced and painted. I cannot even tell. Perfect color match. Good folks and good work!

Called Caliber Collision after a hitting tire tread in the road. Both fender wall coverings gone!…read moreSpoke with Nick and Nick. They got me in within a day and had parts by the next day. Done . No insurance claim needed. Nick times 2 we're wonderful, funny, yet professional. I would recommend this business without reservation

My lease was due with Alfa Romeo and I decided to go in a different direction, and thankfully my…read morehusband leased a VW earlier in the year from Brunswick Volkswagen...so I figure why not. I reached out to Ravi, who made the process seamless. We went back and forth Vu's email and when I went into the dealership, he had the Atlas ready. I checked it out, we say down and started the paperwork. The staff was amazing, from Lance in leasing, Mike in finance and Ravi in sales, it was quick and easy...no hours of paperwork. If you are looking for a new car, lease or own make your way out up Brunswick Volkswagen and see Ravi. The showroom and lot are easy to navigate and everyone involved does their job properly. Great experience.

Brunswick Volkswagen is one of the car dealers under Brunswick Auto Mart brand umbrella. My family…read moreand I trust no other car dealership in the area, it remained unchanged for many years. I purchased my third car from this dealership yesterday, first Volkswagen. I am so impressed with every experience here! INVENTORY: The inventory at Brunswick Auto Mart is huge for both new and pre-owned vehicles. Make sure that you browse all their buildings located within close proximity. Brunswick Volkswagen building specifically has a huge lot of pre-owned vehicles including Volkswagen (new cars are also available). The inventory is available to browse online as well with helpful filters (great for saving time!) All vehicles include videos and CARFAX. It's incredibly easy to browse for experienced car people and those who don't have any idea what's going on like myself. You get a very clear picture of choices before even visiting the dealership. What I most love about Brunswick Volkswagen is that they genuinely want to find you a vehicle that fits all your criteria - budget, mileage, and lifestyle. That's a a huge contrast to other local dealerships I've experienced in the area. They will gladly partner with you and keep an eye out for the best incoming vehicles. I had several choices for my very picky criteria, and the decision was hard (quite a few choices!) Ultimately my choice was WV Jetta. My first Volkswagen after years of being Mazda girl. The car met all my criteria and also had a major cute factor. SERVICE: The building is gorgeous - ample natural light and very comfortable surroundings for customers. There is also a comfortable, well lit customer lounge to make the process more comfortable. The service genuinely deserves one million stars. And I'm a very picky service person. Everyone I've worked with over the years for car purchase made a very stressful process a breeze. They felt like partners rather than sales. The process here is very customer-centric. The experience is very smooth, clear, and respects one's time. I also always felt like the vehicles I'm purchasing are safe and reliable. Some have lasted me years. I especially liked working with sales guy Ravi during my last visit. It was a very stressful and uncertain time for me personally looking for a car after a car accident. I walked into this car dealership and knew that I could just exhale all the stress. Ravi was fantastic with finding the cars within my criteria, explaining the differences between the vehicles, ensuring that the vehicles best match my lifestyle, and making sure that the entire transaction was smooth. He made all of us feel heard - myself and my parents. Ravi also seemed like a genuinely nice person which is also important. I will definitely work with him next time if I ever need another vehicle. Highly recommend! Especially as a woman, I feel that navigating car purchase process is often very intimidating and tedious. Not here. I can with confidence say that at Brunswick Automart (including this Brunswick Volkswagen) always makes this process approachable, efficient, and very positive. I actually look forward going to Brunswick Auto Mart and looking at cars! I very highly recommend this car dealership!

Hell of a recommendation from my uncle. Take your vehicle here. They treated my broken headlight…read morewith the delicate and supple treatment it deserved. Got bless this auto body store.

Had to have repairs done after hitting a deer. The woman in the office kept us updated every step…read moreof the way. Made the process as easy and quick as possible. We really appreciate the help and they did an excellent job. Looks good as new.