I had some hail damage on my car from a bad storm a few months ago, and I had trouble finding a…read moreplace to work on it. I worked closely with Matt, who communicates very well with customers. They were able to pull all the dents in my car literally looks brand new. They worked quickly with my insurance to get a claim in so that I could get a check from the insurance company and get started on the work. He had a good idea of how long it would take, and it took slightly longer than anticipated, but it didn't bother me at all, given the result. What was super cool of them was they pulled the dents from the hail damage, and there was also another dent from a previous ding that they pulled while they had the car pulled apart anyway. If I already one has paint or body damage, I'm definitely sending them over to Matt. You can always tell how good a company is at what they do by the pride they take in their work would completed. I think the value for the cost was perfect, granted I was using insurance to cover this one, but would definitely pay for business if I needed it from them

Fixed a crazy dent on the side of my '21 Challenger. Dropped my car off Monday and got it back…read moreTuesday! Everyone I spoke with was very helpful and kind. Highly recommend this business!

I went to Smitty's to get a scratch along the side of my Malibu fixed. They rubbed it out and did…read morea beautiful job. When I asked how much they wouldn't accept payment from me. It's so unusual to find people this honest and kind. The next time I need work done on a car, I will certainly be taking it to Smitty's!

Exceptional customer service and high-quality workmanship. The project was completed efficiently…read moreand exceeded expectations. I would highly recommend their services.

This is the biggest waste of time. Been in contact with them three times over the course of a year…read moreto have parts ordered for my car. Called today and they never ordered the parts and gave some lame excuse as to why. Waiting a year to get my car fixed and the morons working their neither communicate or honest. Don't know how they were highly rated or recommended by my insurance company but found out it's nothing but a lie.

10/10 recommend. Joe (boss) and Tim ase tech, both definitely went over and beyond and answered all…read moremy questions and showed me under my car what was wrong! Very throughout They will be fast and efficiently. I am definitely coming back for all my service needs. I will be referring to my friends for sure

I cannot say enough about this place. I'm a 64 year old single women, and over the years I have…read morebeen led astray many times by auto mechanics looking to make a few extra bucks off of your lack of mechanical knowledge. These two gentlemen went above and beyond to help me. At a beyond reasonable price I might add. I had a fuel line leak, and it was explained to me clearly what my options were and they respected my decision and had it fixed while I waited. Many other customers came in while I waited, and I watched them go the extra mile for each and every one of them. You could tell by the very interactions and conversations, that every customer left with the same gratitude for their service that I did. Well done guys and thank you for service to our community. I will highly recommend you. Thank you again.

This place is amazing! They're professional and (my favorite thing) efficient. You don't waste…read moreyour time there waiting, they call when they say they're going to call, and have the car fixed when they say it'll be fixed. I appreciate the communication, commitment , and easy going staff! Thank You!

I recently was involved in an accident! I took my vehicle to J. C. Auto body for the repairs!…read more From the moment I stepped into the shop I was treated great and everything they promised was performed on time and work was professionally done with a wash and vacuum to complete the project! I would highly recommend J. C. Auto body to anyone that's looking for topnotch body work on their vehicle! John Seelie

Sarah and Denzil were great. Took care of my 11 year old car immediately. It runs better than…read moreever.

Good service, good customer service, knowledgeable people. Reasonable priced. Feel like I got my…read moremoneys worth for what I asked for, they completed an inspection and gave me a list of stuff I should get done. They didn't push me to get it done though. Overall great experience, will absolutely be back for the things they recommended.

I'm fairly new to the area and wanted a local place for my BMW repairs and I had WONDERFUL…read moreexperience at Galati's. The people are great, things were explained to me and I know my repairs were done right. I highly recommend

Took my Mercedes GLC300 there to have new brakes and rotors installed after getting gouged by the…read morelocal dealership. While there, I had them do an oil change, tire rotation and alignment and still walked out saving around $700 from what the dealership quoted me for just the brakes and rotors. Great service and friendly staff! Already recommended a friend to take their vehicle there. Scott

This is going to be a long review so you can get the entire story. I have been going to Pallens…read moreAutomotive for probably 25 years or more, I ran an automotive parts store and serviced the Pallens shop and even his one son Michael worked for me. I have two vehicles, my 2012 Chevy Silverado 4x4 and my wife's 2013 Ford escape AWD. My wife's car had a check engine light and a low tire pressure light come on the dash. I've told Tom, Steven, Victor and all of the other mechanics to never put cheap or one year warranty parts on any of my vehicles and from day one I've never complained about a repair bill. Now after calling and telling Steven that the code was 051, a crank case pressure sensor. Steven called and told me to bring the car into the shop Friday at 9:30am and he'll check it out. Now every time I deal with Steven he tells me that he'll check it out and call me but that never happens and we're without a car for two to three days and when I call he tells me oh I gotta check this or I gotta check that when in reality he's blowing smoke up my butt. Well the truth came out that Friday. When my wife dropped off her car she asked when can I pick up my car, now remember Steven told me 9:30am, well it was 8:30am. My wife was to told she could pick up her car at 4:00pm. I picked up my wife at her job in Elyria at 3:55pm and drove straight to Pallens and I'm sitting in the parking lot waiting. Finally she comes out and I asked what's going on and she tells me that the young mechanic just ran out to the parking lot and pulled her car into the garage and changed the sensor. She paid the bill and we leave, driving home on broadway my wife calls me and and says that the check engine light and tire pressure light is still on. I told her to turn around and go back. She's told that Steven will get the sensor from the Ford dealership and she asked about the tire pressure sensor and was told she has to make an appointment even though they stock those sensors. This proved to me that Steven was peeing on my foot and trying to tell me that it's raining. You cannot believe anything Steven tells you. When a man's words ring empty (Stay away) I've had repair bills of $2000 sometimes more and I never complained about any one of them but when you show me that patronizing, your business means nothing that I take my money and spend it elsewhere. Thank you Stephen you save me some money you can blow smoke up somebody else else's you'll never do it to me again.

I have been taking my car to Pallen's for well over 15 years now. They have always done an…read moreexcellent job and are very fair. They don't try to gouge you. They go out of their way to accommodate their customers and provide excellent service.