My salesman was THE BEST! I have purchased from him several times recently and he does an…read moreabsolutely great job. The mattresses purchased are the best I've ever owned!

I was here after shopping all over Chattanooga for a new mattress and ended up purchasing a new one…read moretoday. Will was our salesman and frankly he is one of the main reasons I selected Denver. This makes the second time I have purchased a mattress for Denver and both were with him. He is very professional and knowledgeable about his products without being pushy. We tried a lot of different products but liked it here best. Thanks Denver !!

I just bought a chair and sofa from Bassett. It is an investment but its gorgeous. Marcia at the…read moreChattanooga store is awesome. She has very good taste and spent a lot of time with me and was very patient. Also, they said 30 days for delivery but I got in sooner than that.

Reported to BBB. They are not members of the BBB. But you should check out the ratings on their…read morepersonal website or others. Suggested that my mattress crumbled around the edges and on top bc my sheets were too tight. Just saying, BBB could do nothing because they are not members. So I'm offering free advertising!!! Buyer be ware!!!! They should be out of business soon bc of their horrendous ratings. No refund. We are just out $4,500 for defective mattress that was stored in a warehouse no telling how long. And Sterns & Foster (doubt they were contacted) said they don't guarantee "comfort" They don't even guarantee a defective product apparently!!!

Well, here it goes....I just moved from PHX to Chattanooga and knew nothing about the area. I was…read morein desperate need of a mattress. I did however move with my bed frame so I was half way there! I had exactly 30min to find a mattress, throw it in the back of my Uhaul, and return the truck in time for "no extra time fee"! I went to Yelp and looked up 'mattress outlet' and Mattress outlet of Chattanooga came up! I saw there were no reviews yet but the pictures spoke for itself and it also was the closest place to my location...I knew I had "literally" 30min so I called first and said just that. A nice man answered and I said "I'm in a bind and need to return this truck in 30min please pull out your best firm mattresses for me so I can make a quick decision"- he said "I'm already on it" and I made my way to them! When I walked in the owner looked at me and said "do you need a mattress in 30min" and I said "well now I need it in 15"- he motioned me over to the section with the firm mattresses & helped me decide. I was so appreciative! I fell in love with his firm mattresses called the Genisis...firm but comfortable with a cooling-type top! The owner also showed me an awesome mattress protector top that (if purchased) would withhold the warranty preservation of any type of water damage. So I grabbed that too! In and out in 10min! They loaded it into the Uhaul in under 2 min and I went on my way! Very please and appreciative for that southern hospitality! Will refer my friends to y'all! Take care!

The services that this location offer are like none other. I went in to casually look, and although…read moreI did not end up getting something that day, the salesman that helped me was so patient and very informative. Jesse W. answered all of my questions above and beyond, offering me quotes for the pieces I was looking at and including reasonable plans for after care, insurance, and at home delivery and assembly. If you go here, ask for Jesse! He is very knowledgeable, I will be back!

These people are crooks and I would never recommend these guys to anyone. We got a couch that we…read moreloved. Turns out the seat on it has a sharp object poking us in the back . We called. They agreed to switch it out so we did. Got the second couch ,SAME PROBLEM. They said get a different couch and we did but the couch turned out to be fake leather. So all that money wasted for a crappy couch. Never would I deal with this place thanks

Great company with Great products. We buy several mattresses from them each year for our business…read moreand they are always attentive to our needs with incredibly fast turnaround for pickup. I highly recommend this company!!!!

My mattress was great but over the last year my wife and I would end up in the middle of the…read moremattress because it began to sag. The company agreed to look at the issue, however because there was a stain on the mattress they backed out. They assumed the stain was urine (it was not and I explained that it was not) and that was their way out of the warranty. They also made the claim that there was a blood stain on the box spring which did not even exist.

I had visited other stores and the prices were higher at them. Then I went to Mattress Connection…read morein Fort Oglethorpe. Jacob and others were friendly and discounted the pillows and sheets to fit the bed. They were very soft. Ieven got a hemp pillow with extra hemp. The pillow even came with a bottle of hemp and fragrance. My first night on it and I had no back pain when I awoke. I highly recommended buying from Mattress Connection.

My wife and I recently moved to the area and needed a new king mattress. We shopped at several…read morestores and tried countless mattresses. Mattress Connection offered very competitive prices for high quality mattresses and their customer service has been great as well. We are happy with our purchase!

I was in this store, I had a buggy full of penny items. The manager refused to sell them to me. Sd…read moreshe had a post from corporate that sd they couldn't do it anymore. I called corporate and they sd that was not true. What should happen in this situation? I spent over 2 hours in there hunting these items, yet refused to be able to buy them from the manager. Doesn't seem right to me. Your thoughts.

The employees are amazing and always there if you need help. Very clean store, The aisles are…read morealways cleared. Always have what I'm looking for. Love this location!!

This place is overpriced, sells mostly merchandise made out of the USA, has employees who have no…read moreclue as to their stock or any knowledge of their products. Plus, they play morbid, uninspiring funeral recordings to brainwash the talking donkey sheeple to believe they are "good" people.

Best customer service award goes to Josh T. We made a quick stop in HOBBY LOBBY today. It was…read morevery busy. I'm assuming everyone is gearing up for the holidays. We literally needed 1 yard of fabric. Josh was busy helping another customer but took time to greet us. He saw what I chose and made a recommendation for me. He nailed it! He was very knowledgeable about his area and what had just arrived. He also knew the rest of the store when we inquired about a couple of other items. It's so rare that anyone in retail even smiles anymore. I was blown away at his great attitude about being busy. He was so polite. I am a regular at this location for a reason. If they aren't aware, they have a star!!! Thanks Josh T!