I purchased a mattress from there and was given a sales price that was very reasonable, and there was a special going for the weekend for no delivery or taxes. When I paid, the salesperson forgot to take those charges off. I didn't notice and the salesperson called me later and told me he'd made the mistake and would take care of it the following day. The day went on and I had not heard from him so I called and spoke with a lady and explained what had happened to which she explained they wouldn't be able to do that. I, of course was not happy about that bc I felt the price I had been told should be honored. During the conversation, the lady had said something to upset me. I made her aware I was upset. After we hung up, the lady called me back and sincerely apologized, but even more she said something extremely profound, "will you forgive me?" First of all, let me be clear, people don't apologize enough these days and I was already happy with the apology alone, but I was so impressed that she took the time to ask me for forgiveness!! That let me know how great this company is. I am happy with my price, and even though I had some hiccups with my experience, it was nice and I know I will love my mattresses. I will recommend this company to anyone I know looking for mattresses. read more