I purchased an Elite Breeze Tempur Pedic this summer and have been delighted by the amazing comfort provided by the head and foot elevation along with the cooling technology. The Sales Person Jay, who is the Assistant Manager of the Mattress Department, possessed encyclopedic knowledge about the functionality and materials of this well designed mattress. I had previously visited Sleep Number and was on the fence about what kind of mattress to purchase and thanks to Jay's professionalism my decision was made easy.
As promised my mattress was delivered in two weeks but the delivery team was unable to seamlessly connect the remote control device with the mattress so that it would be possible to adjust both the head and foot sections with only one remote device. When I contacted the store that evening, Will, who is the Manager of the Mattress Department, told me he would immediately come to my residence and resolve this setback in the morning. Will promptly showed up the next morning and he made the necessary configuration adjustment between the mattresses enabling one remote control device to perform as required. In addition, he gave me a complimentary remote control device to use, if necessary, as a spare. Not stopping there, Will also pointed out that I had acquired customer points related to my purchase of the Elite Breeze mattress that I could purchase a spare set of sheets, free of charge!
I highly recommend Furniture Row for Tempur Pedic products and without any reservation attest that their support and customer service is truly outstanding. read more