I hired Rummy from IL Total Design for a major three-story remodel permit that included adding…read moresignificant square footage, and she exceeded expectations in every way! This was not a simple cosmetic project -- it was a complex build with structural changes, multiple levels, and a lot of moving parts in a coastal zone. Throughout the process, Rummy was incredibly resilient. Whenever challenges came up (and with a project this size, they always do), she stayed solution-oriented and kept the project moving forward without hesitation. She was also extremely responsive. Calls were returned, questions were answered quickly, and updates were consistent. I never had to chase her down ever! Communication was clear and direct, which makes a huge difference on a large remodel. What stands out most is her "get it done" mentality. She doesn't give up no matter what the city says -- takes ownership and executes. She handled everything with professionalism and confidence. If you're looking for an architect/design team that is dependable, responsive, resilient, and truly delivers results -- IL Total Design is the perfect choice!

I met Rummy Dechner, owner and lead architect with IL Total, via a design/build firm last year for…read morean ADU project. Eventually, I fired the firm (read my other review), but Rummy stayed with us to help us move forward. Without a city approved design we already sunk $25k into (most of which she probably didn't make) we depended on her almost daily for the first few months after the mess with not one but a second builders as well. We were going solo through the toughest part of the ADU process. I mean we really, really depended on her. Rummy drove this to the end for the permit to finally be granted to us. Through thick and thin she'd be there with updates and keeping us in the loop about forms, payments, and any changes she was forced to make, etc. The design itself is beautiful. She's not only talented but honest and dependable. Answers all questions. Rummy knows ADUs and the ins and outs of city permitting headaches and most of all she's loyal to her clients. I didn't know her firm also does builds as well. If only I met them at the beginning I could have saved myself a ton of time and heartache. Highly recommend! Look at her YouTube channel for all of the ADUs she has designed throughout San Diego. https://youtube.com/@iltotaldesign?si=Lh4BJ_pdmOK5OFG9

Although we decided not to proceed with our ADU project for personal reasons, working with the…read moreSnapADU team was a great experience. They were super comprehensive, thoughtful, responsive, and clearly very experienced with the process. It gave us a lot of confidence in their approach, and we wouldn't hesitate to point others their way if they're considering an ADU. The possibilities are endless, and we appreciated all of the hard work the team put in thus far.

Working with Snap ADU to build in my yard has worked out so great. I trust them ( despite having…read moretrust issues). I honestly feel lucky working with them. They did a great job on my ADU. I respect this company. Good job!

Humbert Cabrerra is the Real Deal. This man seethes quality and form like nobody I've seen involved…read morein Construction Planning here in San Diego. A Creative Solution Minded visionary Humbert is simply the best Ive worked with. From His clear and concise blueprints and diagrams to his patience in explaining relevant details Humbert has got you covered. For my master Air BnB He was able to get permits approved through the City of San Diego in under six months! Others simply provided me nothing but worthless rough sketches and empty promises. And wasted time! Cabrera's team got It Done! Raised in San Diego , Humbert has a winning attitude and the Local expertise that you can trust for your next project. I know. My family settled here three generations ago. Thanks Humbert!

I would give this company zero starts if Yelp let me, but it doesn't!…read more I originally had a contract with this company to build 3 units approximately 1,700 sq. ft. two story residence with a two car garage. The company wasted my time for nearly one-year and half with the promise of getting me a permit for this project, only to say that it can't be done! The company charged me $5,120 and did nothing for me, zero. The company turned around and said that we can't build 3 units after a year and a half of wasting my time and money! These guys are unprofessional and unethical when it comes to their business practices. They don't know what they are doing! I don't ever, ever, ever, recommend this company to anyone. I'm suing this company for every penny I paid them.

This company is expert at getting the most income per square inch when they build. You're think…read morethey have someone from the Coastal Commission and San Diego City Zoning in their pocket, but I'm not sure. You'd be amazed at what they get approved. Not too concerned with the neighbours or the neighbourhood. Primarily concerned with squeezing as many renters into a space and keeping Pacific Beach as crowded as possible. It's business I guess. I understand the owner is a man of his word, that's commendable...It would be nice if they cared what others in the neighbourhood thought...

We bought in early 2000's and had expressed concern about leak on new property. They supposedly…read morefixed it and due to drought did not know it was slowly leaking and cause mold in my daughters room. They did not honor any work and caused my daughter to become sick. Don't trust them.

They are professional with a lot of experience. I like that they partner up with Architects to…read morecater to the clients needs.

Do not buy a home here. I just bought a townhome here and had a huge leak coming from the ceiling…read more My 3 year old daughter woke me up in the middle of the night and was frightened. I emailed customer service and they didn't respond. They could care less since I already closed escrow. They just want your money so be careful

Absolutely pathetic. Hands down the worst experience. They installed the water heater without a…read morebypass for the scale cutter or even a union--pure incompetence. Now it's impossible to fix a single leak without tearing the entire setup apart. Even the screws that secure the scale cutter to the wall are missing. Unbelievable. The worst of the worst.

Ari is very knowledgeable, friendly and helpful. Definitely would recommend him as an architect…read morefor your next build!

Ari was great, a rare breath of fresh air in construction. Good communication, reasonable prices,…read moreand great openness to changing things even when it wasn't in their advantage. would recommend!

Absolutely highly recommended!!!!! I worked with them on too…read moremany previous projects, and it was just a perfect experience every time, they are always ready to prepare architecture plans and have it ready for submittal to the cities planning department in no time, and get it approved, very knowledgeable and up to date with the building code requirements, and have an excellent manpowers that can get your projects done up to your satisfaction! This is a one stop shop for all of your construction project needs

Mustafa was great to work with.. I highly recommend his services and I will continue to go to him…read morefor future needs. He is fair on pricing & excellent in delivery, communication, and friendly professionalism. 5 stars *****