Dr. Erica Monaco and her staff are wonderful. Our cat had…read morenever been outside of our home and they were so great with her. I highly recommend Highlands Animal Care!

We recently took our cat in to get spayed. They had stated we needed two appointments for that. One…read morefor the pre-check and one for the actual procedure. I've never had to go to two appointments for any spay or neuter in the past so we thought it was odd but moved forward anyways because we liked this Office so much. Since she was already on her cycle, they said they couldn't do the procedure until after she was over it. But they said the pre-check appointment would be fine to conduct. After the pre-check appointment they scheduled the follow up appointment for the procedure. We arrived at the appointment and during intake they stated that there may be an additional charge if they find that she's internally swollen from her cycle. We asked if it would have been better to have come back when we knew for sure she would be ready. They stated yes it would have been better if we had come back the following week when we would know for sure. Are you serious right now? You guys are the ones who setup the follow up appointment! At this point we're now confident that they are either bait and switching or else price gouging. They had already started the intake before we comprehended the predicament they put us in. We ended up getting charged for that appointment (but not the additional precheck steps; whatever that's supposed to mean... again, never had so many appointments for a spay) and left saying we would contact them to schedule another appointment for the following week. I called the following day and then proceeded to call every two days. After the first week, we stopped leaving messages since it was clear no one was listening to them or following up with them. We then proceeded to call every day instead; different times of the day. Here we are, weeks later, no one has returned our phone calls, no one seems to answer the phone, and what's even worse is after those two appointments you would've thought that a "good vet" would have followed up! But nope, dead silence. If I wasn't disabled and hubs wasn't my full-time caretaker then he would've just gone there instead of calling. But leaving the house is extremely challenging for me and leaving me alone is dangerous. So every time we leave the house it's a precarious situation. So you can imagine our frustration with the lack of care that this vet seems to show. They seem to have very little respect for people's lives or time. But this negative review is not based solely on the lack of respect for our lives or time. After all, what's important is the care that our pets receive. As it stands, the multiple appointments for a spay procedure sounds more stressful than helpful to the pets. When it came to the follow up appointments for our other cat and our dog, there were serious discrepancies between the different vets in this office. During a particular follow up for our cat who had kidney stones, the vet went down a laundry list of concerns and we questioned why none of this was brought up just two weeks prior. She seemed to be taken back with our response; it was almost as if she was treating it as a new patient intake appointment. After a few minutes, it was obvious that she hadn't checked his prior records even though this was a "follow up appointment". She claimed it was some excuse about not seeing the correct test. So I'm sorry, you did in fact look at his prior records but acted as if this was a new appointment because you didn't find a specific test? Seriously, what kind of BS excuse is that? And my complaints are obviously nothing new. If you look at their reviews, the complaints are exactly as we state; lack of respect for their patients families and their time, and inconsistent care that could prove to be very dangerous, as is evidenced by their negative reviews. And with each of those negative reviews, they claim that they take the reports very seriously. Clearly that's just a line of BS since they seem to have not improved on those complaints. At this point, we had already decided to not bring our pets back in. We were going to complete our cat's spay procedure and then find another vet. But honestly, I'm not even confident we could move forward with the procedure given all of the scheduling issues... or would they try to charge us for all of that all over again? I've lost any confidence that this vet has any integrity.

I don't usually leave reviews, but I feel like I need to share my experience…read more I brought my puppy in because she was shaking her ears a lot and it seemed like something was irritating them. I also mentioned her coughing/gagging symptoms during the visit. The doctor we saw was Dr. Ledezma. We came in thinking it would be a simple ear cleaning, but she ended up being prescribed medication and additional ear treatment. After they put it on her at the clinic, her ears actually got worse and it looked like some irritation may have affected the skin on her ears, so I didn't even use it and had to take her to another vet for a different opinion and to have everything re-checked and cleaned again. For her other symptoms, I was told it was likely related to her recent spay surgery. Later on, another clinic immediately identified it as kennel cough just by examining her throat. I also want to mention she is a shelter puppy, which I did tell them. Knowing that, I would've expected kennel cough to at least be considered as a possibility, since it is very common in shelter dogs, but that wasn't brought up during the visit. During the exam, I also didn't feel very confident in the explanation given, and the overall visit felt unclear. Overall, I ended up spending close to $200 and still had to seek additional care elsewhere shortly after. I did reach out directly before leaving a review to try and resolve things first. They did offer a refund for the medication, which I appreciate, but that was the only adjustment offered. I was still asked to call in to complete the refund due to my overnight work schedule, and they only offered to refund the medication, not the ear-related charges (swab, cleaning, and exam), which made up most of the visit cost. For context, the breakdown was roughly: exam fee ($70), ear swab ($40+), ear cleaning ($40+), and medication ($40+). I've brought my other dog to this clinic before and had good experiences, which is why I initially chose to bring my puppy here. The vet assistants here was are always so nice I can say that. Having a new shelter puppy is already stressful, and this experience added unnecessary stress and additional vet visits that likely could have been avoided. I wish I had paid closer attention to the more mixed reviews beforehand. I'm sharing this just so other pet owners can make a more informed decision. I will not reach out again as this whole situation was just a lot and I gave them an opportunity to resolve this with a few emails back and forth.

Dr.Hensley is an angel. She has taken care of our babies so well. Wouldn't go anywhere else.read more

Peace for Paws was truly a blessing during one of the most difficult moments of our lives. Being…read moreable to spend Nala's final moments in the comfort of her own home meant everything to us. Nala always experienced anxiety when visiting the vet, and I couldn't bear the thought of her last day being filled with stress and fear. If you're on the fence about in-home euthanasia for your beloved pet, I can wholeheartedly say that Peace for Paws is worth it. Dr. Sarena and her team were prompt, professional, compassionate, and incredibly caring throughout the entire process. They helped make a heartbreaking goodbye as peaceful and dignified as possible. From the bottom of our hearts, thank you for providing such a wonderful service. We will always be grateful for the kindness and comfort you brought to Nala and our family.

Letting your pet go is never easy and I am grateful with how Peace for Paws helped us through this…read morepainful process. The website had wonderful suggestions on how to set your pet up in a relaxing area, how to handle the other pets maybe wanting to say goodbye, and what to expect throughout the process. I especially appreciated Dr. Olsen walking us through each step again when she was onsite. Sometimes it is difficult to remember what we read as we are actually in the process and focusing on our last minutes with our beloved. Dr. Olsen was near but not hovering so we didn't feel rushed at all; we controlled the pace at all times. She made in-the-minute suggestions that I'm so glad she asked since I know I would have regretted not doing so. For instance, she and I lovingly put my sweet dog into a basket after she left us and Dr. Olsen asked if I would like to carry her out. I balked at first but I'm so glad I did. It helped in my process of letting my darling go. Dr. Olsen had made the back of her SUV a loving tribute as I slid the basket into the back of the vehicle with a blanket for the basket to lay on and a beautiful sentiment nearby on an easel. I'm grateful to Dr. Olsen for making this difficult time as peaceful and calm as it could be. I'm so glad we chose Peace for Paws.

Dr Larmour has taken great care of my fur babies for years. She is kind, caring, extremely patient…read moreand wonderfully helpful. I only return year after year to Henderson Hospital because of her. The staff is always very nice at all locations too.

Convenient hours. Great service. They always take great care of Bingo and Daisy. *****read more

I live in Arizona and didn't have any vets open on a Saturday so I drove 2 hours away thankfully…read morethey were able to get me in on a normal visit. and helped my 16 yr old pup. everyone was very friendly and would highly recommend

Just want to give a huge "shout out" to Doctor E and his assistant Niayla and the ENTIRE STAFF at…read moreHorizon animal hospital also for taking such great care of our fur baby Lily!! They really listen to our concerns and Dr. E made time to see our furbaby and take care of her dental needs. Thank you all for everything you do!!

Absolutely love Dr Larkin! My girls are so healthy and happy because of her and her caring heart.read more

I brought my dog Canelo to Green Valley Animal Hospital and was told I should euthanize him based…read moreon their diagnosis. This was presented as the only/critical option. I did NOT follow that recommendation. As of today, 9/25/26, my dog has made a FULL recovery. He is stable, alert, and back to normal. If I had followed the vet's recommendation, I would have lost him unnecessarily. It would have been an extraordinary and irreversible loss for my family. This experience raises a serious question for me: if this happened to us, how many other families followed the same recommendation? I am asked the clinic for a full review of his records and a written explanation for why euthanasia was recommended so quickly. I want other pet owners to be aware and to always get a second opinion before making an irreversible decision. LEASE RECONSIDER AND THINK TWICE BEFORE BRINGING YOUR BABIES TO THIS PRACTICE.

we cant thank this place enough for what they did for our boy koa…read more we called after waiting over two hours at tropicana animal hospital to even be seen or taken seriously, as soon as we arrived, they immediately started working on koa. they did stress the urgency of the situation and were able to work around our financial situation to run tests and figure out what was going on. unfortunately, due to the nature of the situation, koa needed to have whatever it was that was in his stomach removed surgically which only worried us more due to our financial situation. however, this amazing team saw that koa was a good candidate to recieve treatment and had a good chance of recovery and we were able to utilize donations from other donors that were able to cover his surgery and keep him overnight for multiple nights. now koa is finally back home! they sent us home with meds and instructions for post surgery for the next two weeks. although the situation was extremely critical, the doctors never pressured us, never made us feel bad for our situation and was always thorough when they explained each step and never left us hanging. we were always able to visit koa and walk him and other owners around us even told us constantly how great this place was. as pricy as it was, this is an EMERGENCY room and not your regular vet. don't think we would of received the same care and urgency anywhere else. THANK YOU for saving our boy koa we are extremely grateful.

I'm writing this as I'm on my way to another emergency vet cause I felt so disrespected by this…read morevet. When we walked in the girl who greeted us was so nice, then the vet walked over (I didn't get her name) and said "tell me in one sentence why you're here"... wth. I don't know where to begin to describe the last 12 hours in one sentence so I'm kinda stammering and I mentioned I gave my dog medicine and she rudely interrupts and asks what kind and I had trouble remembering the exact name of it and she was just unnecessarily rude about it and tells us to go wait for an exam. I walk away thinking ok, this is an emergency vet, maybe she's just busy and overwhelmed and I go sit, then the next dog walks in and she treated them completely differently. She didn't give them the "one sentence" rule. It was clear whatever her problem was it was with me so I left. Other than that the facility was clean and everyone else was very friendly and seemed helpful.

Where do I even begin with this amazing facility! I have been working with Dr. Barbier and her…read moreteam for 2+ years and I wouldn't recommend any other office for your fur babies!! 2 weeks ago my almost 4 year old French Bulldog, Bruno fell lame with IVDD and no use of his hind legs and loss of bladder control. He had no deep pain response in his hind paws and no spinal sensation past his mid back. I was heartbroken and worried I would need to put him down. But with Dr. B's guidance and the help of her absolutely amazing team we got Bruno on a medication regimen and quickly got his pain under control. We started with acupuncture, laser treatments, Chinese herbs and strict crate rest. And just two weeks later, he now has deep pain response in both hind paws, he regained bladder control and with assistance can go potty on his own and his able to stand up with just a little assistance. I am forever grateful and thankful to everyone at Magnolia Pet Wellness Center! Mahalo plenty to Dr. B, Jasmine, Grace, Amir, Letty, Alisha, Kelsey, Gonzalo and the rest of this amazing team. My Bruno boy is still with me because of all of you!!

Friendly staff, clean facility, I came here with my dog and now I have a cat and totally trust…read moremagnolia with my pets. And they have churus for snacks. So cute

Dr Inna is a fantastic surgeon. I trust her completely with any emergency with my pet. She has a…read morewarm demeanor and makes you feel cared for when your pet is in distress. The people at the front desk make you feel cared for also. The only thing I would say is that getting through on the phones is very difficult sometimes. Otherwise I highly recommend Warm Hearts Pet Hospital

Third time taking my cat here, staff is really nice and doctors are great with him every time I…read moretake him for his years shots.

Dr. Boltz has extensive knowledge and is board certified DVM for felines…read more My sphynx cat gets the best care here; so far she is a rather healthy cat but trying to stay ahead of her needs. Dr. Boltz is well versed in veterinary care but especially for exotic felines. You'd be hard pressed to find another cat doctor as skilled and knowledgeable.

Today we brought our Goldendoodle Waylon in to Establish care and to discuss some GI issues he has…read morehad past few days . I did have a free consultation visit , they did honor the coupon . We saw Dr .Hayes today , apparently she was there today as a " relief " doctor as the main Doctor wasn't there . Dr .Hayes was very nice , she took her time with Waylon , addressed our concerns and answered any questions we had . Front office Vanessa was very nice, along with The technician Amanda . Thank you staff for making Waylon feel welcome today and we appreciate your time and for caring .