Mobile services good reputation. I need help with my dog. I believe he's arthritis. Arthritic. He's urinating in the house.

Amazing vets! The employees actually care about your fur baby!! We adopted a pit bull who was pretty skittish at first. This was our first vet attempt since the adoption. The moment we checked in, we were escorted to a private room. The nurse was kind and brought in one of the vets. I wish I remembered her name! She got down on the floor and really gave our baby comfort. He opened up to her instantly and kissed all over her face! The evaluation was thorough and informative. I appreciate the follow up calls and concern for our boy. You guys are the best! read more

We were looking for a vet because we had just adopted a dog. It is our first dog ever and he was doing things I had never seen a dog do before and was really worried that he may have something stuck in his respiratory system. We easily made an appointment and my husband brought him in. The facility itself is clean, with plenty of seating to wait for your appointment. The people working here are friendly and really kind. Turns out there was nothing wrong with him, it was just something chihuahuas do when excited or nervous. After realizing that, he was given a check over and turns out he's a very healthy good boy. We had to come in again for a different issue a few months later and while the people working here were still friendly and nice, I felt that our concerns weren't really taken seriously. I will come back in again because of the first experience but I might change vets if our concerns are basically ignored again. read more

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Great office staff and doctors. I was happy to find them. Reasonable pricing. Took great care of my pups. read more

Dr. Erica Monaco and her staff are wonderful. Our cat had never been outside of our home and they were so great with her. I highly recommend Highlands Animal Care! read more

This review is specifically for the wonderful front desk lady who took my call (I'm so sorry I didn't catch your name!). I called in a bit panicked because my cat had eaten a big piece of leek I had accidentally left in the sink after making soup. A quick Google search told me that leeks are highly toxic to cats, and I was expecting the worst. I immediately jumped on Yelp to find an emergency animal hospital and luckily, Highlands Animal Care was the first place that came up--and I'm so glad it did. The woman who answered the phone was incredibly kind, professional, and calm. She listened to my situation without judgment, put me on a brief hold to speak with not one, but two doctors who just happened to be there at the time, and then returned to let me know that the amount my cat ingested likely wasn't enough to be harmful. She reassured me without making me feel like I needed to rush in, pay for a consultation, or purchase unnecessary services. That level of honesty and care is so rare these days, and I am beyond grateful. Her helpfulness and compassion immediately earned my trust, and I will 100% be coming here for all my future pet care needs. Thank you again for your kindness--you truly made a difference for Aries(cat) and I that day! read more

Highlands Animal Care - Veterinarians Near Me - Henderson, Nevada

Belikin had a great, first visit at 4 mths old. Thank you all for your kindness and caring of all of our babies. read more

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Best vet in town, friendly and knowledgeable. We took our fur baby here for check up and found the staff to be kind and considerate and supportive of our boy read more

I can't say enough great things about Highlands Animal Care and Dr. Monaco. From the moment we walked in that clinic when it first opened the entire team has been kind, attentive, and truly caring--not just to me, but to my dogs as well. Dr. Monaco takes the time to listen, explain everything clearly, and make sure I feel confident about my dogs' care. I never feel rushed, and that level of attention really means a lot, especially when dealing with more complex health situations.(MegaesophaGus) What I appreciate most is the trust I've built with them. I genuinely feel that my dogs are in the best hands here, and that peace of mind is priceless. My dogs are comfortable, happy, and actually love going in--which says everything. If you're looking for a veterinary team that is knowledgeable, compassionate, and truly dedicated, I highly recommend Highlands Animal Care and Dr. Monaco. I'm very pleased with their service and grateful to have found them. BObby / Schatzy and Zeus love you guys Gabby read more

I got VERY LUCKY! My dog suffers from an anxiety disorder and cannot travel. She has a heart murmur and needed a mobile veterinarian. I emailed five mobile vet services with my situation and the only place that got back to me was Highlands Animal Care. Was I ever lucky they responded! I cannot express my gratitude for the immediate and excellent response from the office staff that listened and booked my appointment. Then I met Dr. Erica Monaco and her Assistant, Lex, who both far exceeded my expectations during their visit to my home. I actually learned new things from this visit because it was so thorough and informative. Dr. Monaco seriously knows her stuff. Amazing. I was so happy I had my other dog checked out as well. You don't always get the opportunity to have a veterinarian of her caliber and professionalism available so I took advantage of this opportunity. I think it really comes down to listening skills and knowledge. I loved these two professionals and cannot recommend them enough. read more

I really like this place ... they're nice and sweet and probably honest. I appreciate how they tell you how expensive everything is going to be before to do the procedure read more

Highlands Animal Care - Two paws up! - Veterinarians Near Me - Henderson, Nevada

Unfortunately my cat broke his hind left tibia this past summer. It was an overwhelming situation. The staff at highlands animal care were so compassionate and helpful. They took really great care of him. read more

Highlands Animal Care - Veterinarians Near Me - Henderson, Nevada

I've been looking for a steady vet for a long time since my favorite vet retired. I swear we went to every vet near my area (downtown) and they either were terrible, or they would move! So I saw highlands on yelp and decided to bite the bullet and drive the 30-40 minutes based on all the good reviews. I'd say it was worth it. The staff is amazing. From the front desk to the assistants to the vets everyone is really competent and kind. My baby feels like the king of the world when he's there he told me)! The waiting room is fantastic. There are really nice private or private-ish places to sit so if you have a reactive dog at all it's literally no problem. Some of the rooms are set up like a living room so if your dog is nervous they will feel more comfy. My sweet baby angel was having a recurring UTI that I had been treating at an emergency clinic, with no success. Finally I see some progress at Horizon with different meds that they recommended. I'm also very pleased that they offer some holistic treatments and at home or even tele health visits. Totally worth the drive if you don't live close. read more

Highlands Animal Care - Very nice quiet exam and waiting area for nervous babies - Veterinarians Near Me - Henderson, Nevada

Although our reason for coming to Highlands Animal Care was heartbreaking as we had to put down our sweet old boy, Dougie, every aspect of the experience was gentle, empathetic, and caring. I've had to say goodbye to family pets many times in my life and I have never felt more cared for than this time. The staff at Highlands is so kind and empathetic, we never felt rushed or pressured to get through the process or as if we were inconveniencing a busy facility. The staff brought him a doggie snack tray to enjoy before the procedure and we were able to hold him in our arms and take our time saying goodbye. Dougie's last moments were full of love and care. We had our young kids with us and I was so worried the experience would be traumatizing but it was the furthest thing from. Our kids were able to say goodbye to their beloved boy while holding him in their laps and not once did they feel scared for him. They both commented on how peaceful and happy he seemed in his last moments. From the bottom of all our hearts, thank you to the entire staff at Highlands for being so gentle with us and bringing so much peace during such a difficult experience. read more

Highlands Animal Care - Veterinarians Near Me - Henderson, Nevada

They are so kind, helpful, patient and the prices are fair. I don't feel nickel and dimed or rushed like I have in so many other vets. They have tele help partner available too which has helped me in times of emergency, when the vet was closed or in the middle of the night. I really appreciate having found this office for help with my babies. Thank you! read more

Highlands Animal Care - Veterinarians Near Me - Henderson, Nevada

I brought my dog in for a routine visit expecting simple cough medication, which we've had before. Instead, without clear justification, extensive procedures were suggested. Within an hour, my dog who's always handled X-rays fine ended up in respiratory distress. I rushed to emergency, and the entire ordeal cost me $3,000. I can't recommend Dr. Hussey given how a standard visit escalated without proper explanation. read more

This is the only vet office I'll be taking my dog and future dogs to. All of the vets are very experienced and actually care about your dogs health. I feel like the staff really do their best to only charge you for exactly what you need. They have helped my 12 year old yorkie with her heart issues read more

Highlands Animal Care - Veterinarians Near Me - Henderson, Nevada

I am a vet assistant and receptionist (most recently with the Vets Mobile) so I have very high standards when it comes to pet care. This hospital is the only hospital in Vegas that I have felt comfortable taking my baby to. My Boxer had a mast cell tumor that needed removal. After seeing all the great reviews for this hospital, I made an appt for consultation. Their website is very easy to navigate and they have a client/patient portal that is super easy to use. I made an appt online through the portal after making an account. I was able to get an appt a day or two later. The hospital is beautiful and clean. Everyone I interacted with was professional, personable, and knowledgeable. Dr. Hussey and her tech were easy to talk to and we were quickly able to make a treatment plan. I appreciated they treated me like a colleague. The estimate for the mass removal was very reasonable and comparable to other clinics in Vegas. The exam notes and invoices are sent directly after visits and are accessible in the portal along with lab work and other diagnostic results. My pup's surgery was scheduled 3 weeks after the consult. On the day of surgery I received updates when he was going under and well as when he woke up. When I picked him up he was almost already back to his normal, wiggly self. Everyone took great care of him. This clinic does take Care Credit which is super helpful for those larger, unexpected pet bills. This clinic also provides mobile/in home pet care on certain days which would be tremendously helpful for pets that are difficult to take to the vet. I would recommend this clinic to all my former clients, friends, and family. read more

Highlands Animal Care - Thor after surgery! - Veterinarians Near Me - Henderson, Nevada

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My cat has been having chronic health issues for a while. So much so that my vet in Seattle has gotten to the point of shrugging their shoulders, not knowing how to treat next. I've been to multiple vets and keep getting the run-around, which is frustrating and financially draining. After hearing of my parents' positive experience with Highlands, I decided to fly my cat down from Seattle to get treatment here. I made an appointment with Dr. Amster, who shared she actually went through the same health issues with her cat; it was nice to talk to someone who's "been there." Dr. Amster immediately put my cat on a new diet and med plan, and outlined future milestones and timelines. During each interaction, Dr. Amster is very transparent, open-minded, and empathetic. She actively listens, is not judgmental, and is extremely personable. Not only has she built tremendous rapport with me, but has also built the rapport with my cat; Dr. Amster doesn't shy away from sitting with her on the floor, making the whole vet visit experience less stressful. I can tell Dr. Amster is invested and genuinely cares, which is so comforting after the previous run-around I've gotten. I will continue bringing my cat to Dr. Amster at Highlands. Yes, even if that means flying the 800 miles south to do so. I cannot thank Dr. Amster and the Highlands team enough for their patience and level of care, and I cannot recommend them enough. I wish I could give more stars. read more

Jeannie, the business manager responded and basically claimed it was thoroughly explained to me before the injection in the exam room. I called her and explained it wasn't and the only quote was from the front desk Long story short...I told her someone is lying and it's not me. Told her to review her cam footage to verify my story, oops silence, and she basically said Hyland is obviously not the right fit for me and they were canceling my account and go somewhere else. That's customer service today but I've seen many business go from the penthouse to the outhouse for not listening to the customer. Time will tell. To all, call around for quotes as I have yet had any vet say there is an exam charge for a vaccine. read more

I highly recommend Highlands Animal Care for great quality vet services! My pup had an infected dew claw with a nail growing from it that was bothering her. The vet and staff were so good with my pup. They stepped into action and clipped her nail down which gave her instant relief plus provided the antibiotics and pain relief medication which worked right away. Now she is happy, healthy, and back to normal. They recommend I have the nail cut down regularly or I can have her dew claw removed in the future. read more

I brought my beloved Dog child Aussie from Cali and had a wonderful experience at Highlands. I am NOT being compensated, in fact I wasn't asked for a review. My (11 year old) boy needed teeth cleaning and extractions as well as polyps removed under anesthesia. Not only did my boy receive professional care but he recovered flawlessly! I must add that the price was very fair. THANK YOU!!!!! I will be back! read more

Highlands Animal Care - Auto III and his Dad Jim - Veterinarians Near Me - Henderson, Nevada

Came in with my pup after being diagnosed with IVDD. She was in pain and had little to no feeling in her rear legs and tail. They started dry needling and acupuncture on her right away. Her pain diminished and her feeling started to come back. They were so kind and patient. Definitely recommend to any pet owners. read more

My puppy was having some digestive issues, but remained happy, playful and very energetic. I didn't want to take him to his usual vet because they always push unnecessary tests, x-rays, procedures and products on us in an attempt to make extra money instead of doing what's best for the puppy. I took several hours to research every vet I could find in The Valley and finally came across this vet. The reviews are very good, so I called them to schedule an appointment. It was 3:30pm and the woman who answered the phone asked if I could be there with my puppy in 30 minutes to see the Vet. I was shocked, I didn't expect they would be able to get us in so quickly, as our old vet would've taken a week to see us. So we immediately jumped in the car and headed straight there. Due to traffic, we were a little late, but they still saw us. I was able to complete the new patient forms via their app. It was fast and easy. We met with Dr. Monaco. She was friendly and welcoming. She ended up giving my puppy antibiotics, probiotics, an anti-diarrheal and ran some labs for parasites. I asked for an additional lab for heart-worms, and they suggested an affordable package that also Included testing for all worms (heart, hook, whip, round, and flea tapeworms). She also suggested that we switch him to adult food now because the puppy food is high in fat. It's been one week now, and my puppy has completed almost all of his meds, he is back to normal and his digestive issues are good now. The office emailed me the results of the labs pretty quickly, he is negative for everything. Yay Me! It's only been one visit and so far I'm loving this vet. This is officially our new vet now. I love how Dr. Monaco listened to our issue and offered a more conservative treatment plan and approach. I can tell she puts the needs of the animal first, that is exactly what I was looking for. Highly recommended! read more

Highlands Animal Care - One Happy Puppy. - Veterinarians Near Me - Henderson, Nevada

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You know the saying, "Pets are like your children?" Highlands Animal care proves it! When you walk in the front door, you immediately notice how incredibly clean it is. I love that the reception is in the middle of the room right in front of the doors ready to greet you with a smile on her face. There are cubby sections for you to sit with your pet. I love this because it allows you to sit privately if you need to without your dogs being on top of other dogs. However, I have never had the opportunity to actually try them out because we've always been taken back to our rooms right away. We have never had to wait for a room. Speaking of rooms, there are benches in each room that have obviously been cleaned. The floors are clean when you walk in. Right away, you'll notice that there is no metal table in the middle of the room for your pet to be placed upon; this is because , they believe in getting down to your pets level! To start off your visit, your pet's "nurse" comes in with her tablet. She sits on the floor and loves on your pet. Our dogs love Caity! She is incredibly friendly, yet manages to take accurate notes. Next, your vet comes in along with the nurse. Dr. Amster is just wonderful. Dr. Amster will sit on the floor and examine your pet all while your pet thinks she is the most important person in the room. (She is, of course!) our dogs never realize they're getting an examination because they are too busy eating up all the love and attention they are given. Meanwhile, the nurse continues to take notes on the tablet of everything that is going on. Nothing is missed. It is also very obvious that the vet and nurse work very well together. Personally we love the way Caity and Dr. Amster work together. While our well visits have always been wonderful, we have also experienced their services when it comes to emergencies. My mom's elderly schnauzer recently became ill. I immediately scheduled an appointment to bring her in. She ended up needing to have a fractured tooth extracted, and an infection cleaned up. Dr. Amster and Dr Jones stayed in contact the entire time my mom's dog was in surgery. We received both phones calls and text messages with updates. Once your visit is over, you are immediately emailed the medical records from your visit. I could go on and on about the wonderful care received here. Bottom line is this; if you are looking for a clinic where EVERYONE treats you AND YOUR PET with kindness and takes the time to get to know your pet, Highlands is the place you want to be. read more

Decided to go to Highlnds Animal Care after a handful of disappointments with my previous vet and I'm glad I made the switch. The facility is very nice, clean and welcoming. It feels like a spa! There's a shaded grassy area in the front too. It is definitely an upgrade from where I used to take my furbabies. The process from scheduling, through to the exam, and check out was seamless and easy. Everyone I encountered was very friendly, professional, and genuine. They showed a true passion for caring for animals. Dr. Aimee Jones was so genuine, kind and knowledgeable. She was thorough, prepared, and understood my dog's extensive history since I provided medical records for my pup ahead of time. Although my dog, Roma, gets anxious at the vet, she was comforted by the doc and tech, Jennifer. These visits are tough, especially since Roma is a senior dog and is going through it, but their compassion and service helps tremendously. They are transparent about cost and made sure that I was okay before moving forward with any procedures, were very happy to answer any questions and were clear about next steps. I am pleased with our first visit and will continue to seek their care for my furbabies. read more

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Every single appointment my furbaby, Madison has gone to has been a wonderful experience! The nurses and doctors have all taken their time and showed nothing less then caring and compassionate gentleness. They listened to all of my concerns and answered every question I've ever had with usually more than one option. I have Never felt forced or rushed to take a specific route in her care and have always been given plenty of information to make informed decisions. Madison has been seen for completely different reasons ranging from eating out of the trash, to an eye cataract that turned into glaucoma and I have always felt confident in the care she has received. Pet care in general, has always been a bit costly, but they do not seem over-priced here. There are plenty of options out there for pet care loans such as Scratch Pay and Care Credit these days, and Pet insurance is always a plus! We can rest a little easier knowing that she's taken care of read more

Highlands Animal Care - Veterinarians Near Me - Henderson, Nevada

My partner and I recently moved from Summerlin to Henderson. We needed to find new care closer to home for our two fur babies. I found this place online with stellar reviews. I called, and explained on the phone we want the dogs established and to catch up on necessary shots. I know they were good on rabies, but couldn't remember what else they were due for. I provided the information to the appointment taker to contact our former vet so they can request the records. I was pleased that both dogs could be seen so soon and at a good time that fit our schedule. Upon arrival to our apppintment, we were seen quickly. The vet tech, Jennifer, was so bubbly, sweet and friendly. I could just tell she enjoys working with dogs and our fur babies were comfortable with her. We were told they had to call over to the former vet office to obtain information on what shots the dogs were due for. I thought this was already done prior, but luckily it wasn't a very long wait. Dr. Francher visited with both of our dogs. Dr. Francher seemed very knowledgeable and answered any questions we had. We stayed in the same consulting room when visiting with both the tech and doctor. I like that it wasn't a cold, scary exam room. I felt the space provided a more welcoming atmosphere for our visit and our dogs felt at ease being with each other as well. One thing I also noticed is how both the tech and doctor were on the floor and interacted with the dogs. I thought this was a great way of connecting and something I've never seen before with other vet places. I love that. I'm really happy with the service here. It's always stressful trying to find a new doctor in general, even for myself, and we truly want the very best for our fur babies. I'm happy they got their wellness exams and they are caught up on their necessary shots. I'm relieved we found a new place to keep up with their health and well-being and I'm super thankful for everyone here at Highlands Animal Care. read more

Great service and prices are affordable, they have a separate area for cats and dogs which is a plus! we took our kitten in for a cold and they took good care of him and even sent a follow up text to check on him! We will continue to go here. Thank you for taking care of our fur baby! We highly recommend them! read more

They are very organized and able to get ahold of. They also don't make you wait for ever and the bedside of the vets and supporting staff is very compassionate. read more

You know what they say "third time's a charm" After having tried two different vet offices and being unhappy with the experiences, I was referred to Highlands Animal Care by a friend of mine and I couldn't be more thrilled to have them take care of my baby. All the staff here care about the owners' comfort and anxieties as well as their pets. I felt 100% safe leaving my kitty with them to perform her spay and she was well taken care of. I also appreciate that this is the only vet office I've been to that prescribed my baby anti anxiety meds so that the drive over/visit is less anxiety producing and stressful for her. Highly recommend Highlands Animal Care to any cat parent in the Las Vegas/Henderson area who needs a caring, calm and thorough vet to take their pets to. read more

My boy Chico is a new patient here, I love the Drs, staff everyone really helpful and nice, prices are way better than other Vets in the Valley. I truly trust my boy in their hands! read more

Highlands Animal Care - Veterinarians Near Me - Henderson, Nevada

The front desk staff is so helpful , kind , and very friendly , over the phone and in person . They take their time to answer any question you may have . I was very pleased and blessed with the kindness ave caring they handled my dog. Thank you so much for such attentive service read more

I live in Centennial Hills which could not be any further from this office. Unfortunately, the vets up near me were all out for the money grab and didn't seem to do what is in the best interest of the animals. Several months ago, the vet that I was going to really treated me horrifically when I had to make the difficult decision to put one of my pets to sleep. Mind you, that this was the second animal that I needed to put to sleep in 3 weeks which they knew about. Since that encounter, I never went back to that place. I looked around extensively to find another vet. Found another vet on Rancho and Cheyenne which looked quite good. Went there with another animal and the staff yelled at my wife. Additionally, their prices were outrageous. I never went back there either. I kept looking around for another vet and found Highlands Animal Care based on positive reviews. Made the appointment online and asked for a call-back. One of the girls quickly called me back and answered my additional questions. On the day of the appointment, I took 2 of my animals down to the clinic. The clinic was super clean. I was immediately greeted and the front desk person reviewed both of my animals history before putting us in a room. I didn't wait too long and the technician came in. She was very friendly and made the animals comfortable. A while later Dr. Boltz came in. She introduced herself and quickly got to work. She examined both animals and provided recommendations. She told me that nothing was needed for the dog and didn't even charge me even though she performed an exam. I elected for blood work and a biopsy for my cat after Dr. Boltz discovered something that she didn't like. Unfortunately, that night, my cat passed away. I believe that the stress from the car ride aspirated her condition which led to her passing. Dr. Boltz called me the next morning to check on things and she was practically in tears when I told her of my cats passing. She immediately refunded me for the biopsy since it no longer needed to be sent to the lab. A few days later, I was shocked to get a sympathy card in the mail. Most of the staff signed the card with a personal message! That made me feel so good that they really cared about my pet and I. Yesterday, I took two of my other animals to Highlands and once again I saw Dr. Boltz. She at no time rushed me through the appointment. She thoroughly examined both pets and recommended blood work to be done. This morning she called me and reviewed the results with me. Dr. Boltz is a very empathic and kind person. She is very knowledgeable and advised me things about my dog that 2 other vets missed. I highly recommend her. I have no issue making a 50 minute drive to this office since they really do seem to care about animals. Thank you for everything and thank you for treating all of your patients /clients respectfully. read more

Came here several times and spent a lot of money trying to find out why my puppy wouldn't eat. Instead of figuring out what was wrong, they just kept selling me expensive probiotics and such. We went and found a better vet and they figured out she has a malabsorption problem. We are waiting on biopsies now that will tell us what disease she has. All those months that she suffered because this vet wouldn't look into why a puppy would not eat and had constant diarrhea. I find that odd and I would never recommend this practice. read more

I am consistently impressed with the care and customer service at every level. The clinicians are thorough and explain things very well and do not try to upsell. It is such a relief to know, my dog is getting the best treatment read more

Just amazing! My two Pomeranians Ozzie and Teddy started this new hospital. Teddy removed fourteen teeth and neutered at the same time. I thought it would be so much for my dog, but my dog shows zero signs of pain. The scar from being neutered is almost non existent. They did such an amazing job compared to my other hospital. I didn't know what to expect and to look for, but now I do. The staff and nurses are beyond amazing and so so sweet! The doctors are so gentle with them, and when administering a shot they sit on the floor with them. read more

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We're new to town and were look for a vet for our boy, Gogi. We loved our old vet, who we had been going to since Gogi was a pup - he's 8 now. I read a lot of reviews and we were open to driving to most parts of the Vegas Valley, as we're retired. Gogi was overdue for a teeth cleaning. I called to inquire about an approximate cost and they readily provided one, which was nice, so I scheduled a consult. When we arrived for the consult, the office was clean, bright, and spacious. The receptionist and tech were friendly. We met with Dr. Monaco, who was also very nice. We were provided an estimate, which was within what I was originally quoted. We also had to do blood work, which was expected. And because there is a crazy mosquito problem this summer, we decided to do heartworm preventative as well. A few days later, we brought Gogi back for a blood draw. Yesterday, we took Gogi in for his dental cleaning. They texted us after they started to let us know how he was doing. They called me after he woke up to let me know he was okay and the time he would be ready for pickup. He was a bit disoriented but rested well at home and is back to his old self this morning. His teeth look great! Everyone at Highlands is kind, gentle, and friendly. We felt they took very good care of our boy. We thought the pricing was reasonable. We're super happy with our new vet! read more

This rating is for customer service and I admit that I'm a very particular customer (aka picky!) My fur baby is 15 yrs old and desperately needs teeth cleaning. I decided to call around and my first call was to Highlands. Kelsey answered the telephone. She is very courteous, friendly, Knowledgeable, informative, and Empathetic. An overall great champion for the company! I didn't even bother making anymore calls. One and done! I'm hoping the rest of the staff is like her. My appt is next week. I will circle back with an update. read more

Highlands Animal Care - Veterinarians Near Me - Henderson, Nevada

Dr. Amster was wonderful with our sick kitty. She spent a lot of time providing options and empathy. She was also so sweet with our kitty.