It's been a while since I wrote a review and I think this one is deserving of what I am about to write. Despite all the rumors and positive reviews I've heard about Japanese curry and how great this chain is, this one just didn't live up to its name to me, and here's why.....
First off, I'm gonna be honest, I did try to look for every reason possible to give this place the best review and more stars, but I could not find any to do so....
First and foremost the most important thing that people judge on outside of flavor is the service of a restaurant. It is the single and most important initial impression that makes or breaks an experience for a customer.
So here's the story:
My girlfriend and I walked into Muracci's because she's had Japanese Curry before and she said it was great and I must try it. We walk in and there were a few open tables. The server looks around and directs us to sit at a table open and close to the register (small place). Great, we can sit! We don't get another greeting, menu's, water, or any acknowledgement that we existed in the restaurant. Couple minutes later, another 2 customers arrive and they got sat right next to us (broke our two tables into 2 because we didn't want to be greedy in a small restaurant). They INSTANTLY get menu's, water, and a nice warm greeting. What's the difference between that table and my table? I have no idea, except maybe they're college students and my girlfriend are not? IF the server can tell by that and decide not to serve us, then I believe this place should just get 5 stars for the ability to read people. But I doubt that.
Ok so the girlfriend tells me this place opened not too long ago, I give them a break and grab my own menu. GREAT! Let's move on and see if I can find anything I like to eat. Looking at the menu, I realized everything is the same essentially, covered in flour and fried (katsu) with sauce essentially and a side of either white or brown rice. Great. Lovely. What is the fad about this place? Must taste EXTREMELY DELICIOUS RIGHT? NO! Ok taking a step back, I give credit where credit is due, I was able to flag the server down to take my order (no they didn't come ask if we were ready, I had to flag her down). Girlfriend order the chicken katsu with brown rice and I ordered the katsu (pork) with brown rice. (Table next to us ordered 5ish minutes after we did...this leads to a fantastic experience and read below to find out why)....
10-15 minutes later....THE TABLE NEXT TO US GETS THEIR FOOD (ALL ORDERS)...and I get my katsu...but where's my girlfriends food!? I turn around and there's an angry Asian guy complaining that his friend hasn't gotten his food and he's done eating...I then think to myself and wonder where my girlfriend's food is?! The next order of food to come out was for this table that was there when we walked in and waiting already..thinking they barely got their food something was wrong. So we wait and wait..my food is getting cold..table next to us who order later and sat later was half way done eating and then our final dish comes out...my food was getting cold...YUMMMMYYY...NOTTT!
Ok fine, I finally got my food, let's give it a taste. The great fad and rumors that make this restaurant so great...well nothing special. EVERYONE get's the same sauce. You just get a different type of flour covered meat known as Katsu that wasn't even cooked that great. My katsu was dry. Well could be because it was sitting there while i was waiting for my girlfriends food to come out, but i'll never know now.
Overall, $10/$11 per dish, this is a joke right? Serving the same sauce over some meat and rice? REALLY!?
I know Japanese food is somewhat expensive (and I still don't understand why) but this is ridiculous, it's a $2-$3 platter of food for $10. WOW. This is how broke college students stay broke because they get ripped off by restaurants like this. There are plenty of others around campus that are worse, but I'm not reviewing those at the moment.
My overall experience to this place was not great. There's no order in the kitchen, there's no priority and sense of warmth for customers in this restaurant. It's actually a place I'd never go back to. Over priced, ordinary fast food quality restaurant that deserves no rave. I have no idea why there's so many positive reviews because they are not that special.
Given that they are new, i'll give it some more time to adjust before going back (if i go back...)... read more