Extremely long waiting times... been a few times now and a simple order has taken ages but yesterday was what made me write this review... Waited for 15 minutes for soup... which was cold. I didn't realise until I walked out or I would have complained at the shop, but by the time we left the whole shop was full of waiting customers. Everything is done in the back of the shop so there is hardly anyone serving in the front. Unlike Whitney's where they make the food in front of you and it doesn't take 15 minutes to ladle some soup into a small tub. Really bad customer service, will never go there again. read more