Pricing for engine service was reasonable but almost another 900 to diagnose and replace a bilge…read moreswitch?.... Yes just the switch. Ridiculous. Won't go back.

I spent the better part of 30 years in sales and/or training salespeople. This is the first time I…read morecan tell you that I was treated with the same respect that I gave and it was such a joy to actually do business with people that want to do business with you, not just take your money. The boating life is a group of individuals that talks to everybody, everybody has an opinion about something. I can say that in my discussions Boaters Exchangeers is always held in high regard. Now that I've purchased a boat from them, I plan on crafting my own relationship with them. After all, the relationship is the beginning of the sale not the end.

Warren Sanders and Marinemax service team is great. When I had trouble with the starter on my Sea…read moreRay 260 sundancer, I called Warren. Within a day, one of his factory trained techs went to my marina replaced the starter and checked out the electrical system. I was up and running. The cost was reasonable and the service was first class. Thanks Warren.

I purchased a 35 foot boat trailer special made for my 30 foot searay. It was a true pleasure to do…read morebusiness with Bruce and Linda. It took a month to have the boat made, and Bruce called once or twice a week to give me updates On the progress. His boat and trailer insights are worth listening to ! Marshall Parrish

Called to see if they carried a Mercruiser part. Lady answering the phone made me feel like I was…read morebothering her. I was surprised, as I was very polite. Some places really shouldn't be in business. I'm sure these are the same type of people complaining about how "the Internet is stealing all of the customers." Yes, I ended up going on the Internet and ordering the part -- had to pay postage and wait a few days. I tried to buy local!

When I bought my used 2008 SeaRay from an individual in 2010, I brought it to MarineMax Cocoa for…read morea bow to stern inspection and service. It was a good experience. In 2013, I brought my boat to MarineMax Cocoa to have exhausts and risers replace. It was expensive and took much longer that estimated; but, everything worked. I recently brought my boat back in for service and diagnostics ... it was overheating. First thing I noticed is that it was a new team. After days of looking, they were able to find records of my boat and did some diagnostics. Alan Larose gave me the news ... with the style of the proverbial used car salesman, he went on and on about how a 15 year old boat used in salt water needs a new motor and that trying to fix this motor would be a lot of labor .... finally, he took a breath allowing me to get a word in just enough to point out that my 2008 boat was 10 years old. Without missing a beat, he claimed there was no difference ... the story was the same ... he continued to bully me into picking between an open check for labor to fix the motor or spend $17K on a repower. In a very condescending tone, he said he was trying to "educate me on boating in salt water" (Ive owned Sea Rays longer than this guy has lived). I excused myself from his store and said I need to think on it. I came back a few days later to pick up my boat for a second opinion. They released it to me once I paid the $350 bill ... though the engine belt was off and spark plugs lay in the bilge. The good news is that all that was wrong was a water pump. I had the engine serviced and pump replaced by Tom Houser and she is running great .... cost was $1500. Come on SeaRay ... we deserve better.

I called Beach Marine Service Center on 5/12/23 at about 11:25am and inquired about working on my…read moreboat. The person who answered at the shop was a male and sounded drunk! I told him my make and model and he asked what does it have for power? I told him what information I knew about the engine and ask him did that Help. He stated not for you because I won't work on it very rudely! I said ok thanks for you time and he hung up. I don't know if this guy was an employee but the owner or management need to correct his customer service! He should of said something like no sir we don't work on that engine and referred me to someone that does.

Have had several experiences with this place the mechanic there knows Johnson Evinrude outboards…read morebetter then anyone I have ever met.(wish this guy was in Orlando). Good place to have your outboard serviced.

Great customer service. My advisor was Steve - got me in right away for some warranty work, met me…read moreoutside and was taking the trailer off the hitch before I even stepped out of the truck. An hour later, or less, I received a call that work was done. Easy Peasy. friendly people. Conveniently located off of I4. I hope to do business with them again, maybe on my next boat purchase - if they treat someone this good who didn't buy from them, imagine if I did!

If you are looking for a boat, come to this location and look no further. If you want a sales…read moreperson that knows everything about boats and can help you build the boat you've been wanting go see George Morgan. He and the entire MarineMax team are amazingly knowledgeable and professional. They helped me build out a boat to meet the exact specifications I was looking for. I could not be happier and would highly recommend George and the MarineMax Orlando Team!

Scott Hubel is the last of a dying bread of honest businessmen who takes responsibility and owns a…read moregreat company! We ordered a used part and had to send it back, he immediately gave me a credit! Highly recommend them! Thanks Scott and success to you my friend!

Gordon knows his Shallow water boats. Boat is amazing, I ended up getting a Power Tech CFF to run…read moreon the boat and I took off the Yamaha prop. Great results on first ride. I moved recently to Florida and there's so many dealers and it can get hard to decide who buy from, but a buddy of mine told me about this Marine and I'm telling everyone!

Gordon and the service staff is awesome , Even through the pandemic he knew I didn't want to be…read morewithout that boat He knows we were fishing every weekend he did everything he could to get that thing in and out ,, not major repairs but just things that take time but he's not like a lot of shops in the past that I've dealt with, Usually if your boats there in other boat shops it's sitting there till it's done , Gordon told me come pick it up go fishing bring it back and drop it off Monday , Just always goes beyond to make you feel good about getting u back on the water And you don't have to call the mortgage company to pay your bill they're pretty reasonable we appreciate everything that they do