I originally had a root canal done at my regular dentist and it continued giving me on and off…read moreissues. With my most recent issue it began to hurt chewing and my OG dentist labeled it a 'problem tooth' and had me come in for X-rays and an exam where it revealed the 'problem tooth' was infected and would either need extraction or root canal retreatment. Since it was a problem, he leaned me towards extraction. However, my gut kept telling me to dig a little deeper and seek an alternative opinion. I took a weekend and researched root canals and retreatments. I came to find out that Endodontists exists and that a significantly high percentage (roughly 80%) of root canals fail when conducted by general dentists (your every day dentist)! In fact, up to 98% of root canals done by specialists (endodontists) succeed! Read those again (and google it yourself). These stats, paired with my gut feeling of a second opinion led me to research endodontists that were both highly rated online and within my insurance's network of care. This led me to Access Endodontics in Brookfield. Calling to make an initial connection was a breeze and the staff was very helpful. They would connect with my insurance and my current dentist to gain a referral and necessary pre-steps. They called me back a couple days later and we set up an in-person evaluation, which was a breeze. I saw Dr. Stover and immediately felt at ease. Her bedside manner was top notch and, paired with her Knowledge and expertise, left me feeling calm and confident in my decision to try retreatment. I also felt connected to her opinion and agreed that it was worth trying retreatment so as not to wonder 'what if'. Flash forward to the retreatment appointment and, while I was feeling nervous, her calmness and thorough yet empathetic approach made for a night and day experience from my initial root canal. Additionally, it was during my retreatment appointment with her that I learned the Dr found 2.5 MORE ROOTS that were completely MISSED the first time!! Of course this tooth was a 'problem' because it hadn't been properly treated the first time. Can you believe it?! Again, so glad I tried. If the options are to try again or pull the tooth, I'm trying again and gee am I glad I did. The procedure was straightforward and didn't last the entire time slot they designated for me. I listened to music in my earbuds the whole time and have since had a follow up to check its progress. It is healing nicely and the root canal seems very successful. I only wish I knew of and had gone the endodontist route the first time around! Both Drs at this location are great and I highly recommend.

I was experiencing extreme dental pain and called my Dentist on 11/15-2024. I am a long-time…read morepatient at my Dentist"s office. My Dentist thought that since the pain was so intense that I was awakened at night and I had a root canal done in the tooth that I felt was hurting, I should go directly to an endodontist. My Dentist referred me to Access Endodontists. I called Access Endodontists on 11/15/2024 and explained that my dentist referred me to them and that I was not sure which tooth was the issue as the pain seemed to move as it intensified. I was assured they could diagnose my issue. My insurance information was requested and given. Later someone called me and explained my covereage was maxed out. I asked how much the evaluation would cost if I paid cash and was told around $238.00. I agreed to the amount and was scheduled for an appointment 11/19/2024. I had a very missable 4 days but survived by alternating Tylenol with Ibuprofen. When I arrived on 1/19/2024 I was given forms to fill out. After filling out all the forms and while sitting in an examining chair, I explained my situation to the person who was helping me. The person helping me told me they could not evaluate my situation because I did not have a referral. I explained over and over that I did have a referral. They said they tried to contact my dentist but were unable to. I drove to my dentists office while in severe pain and asked what was going on. After some back and forth Access Endodontics told my dentist's office they require the dentist to evaluate the situation before sending them to Access Endodontics. This policy was news to my dentist. I made an oral contract with Access Endodontics and agreed to pay them money, then was refused treatment and left in intense pain. No alternative action was presented.

Let me start my review with two of my pet peeves, they are related. I'm of an age where I just…read morecan't understand the loss of manners and civility. Dr. Nencka goes by "Dr. Joe," and the staff assumes it's okay to call me by my first name without even asking permission. Young people don't realize the racist and colonial background to Title plus first name (Driving Miss Daisy?), or how infantile it sounds to have an oral surgeon avoid his last name. Well I got over my curmudgeonly old fashioned irritation pretty quickly because I remembered I was in extreme discomfort and the very able staff here got me in right away based on a reference from my dentist in Chicago. Yes, I live in Milwaukee, but I have trust issues. I started going to a dentist in Chicago in 1968, continued when he retired with his son, and then his young partner when the son semi-retired. In Chicago, Dr. Minkowski said I needed a root canal if there was even a chance my infected cracked tooth was salvageable, but none of her go-to endodontists would give me a reasonable appointment so she reached out to her academic connections in Milwaukee (she was a Marquette grad) and came up with this Hales Corner office. Dr. Nencka was personable, charismatic, and most importantly, confident from the start. He explained the situation and possibilities to me from the start in a language that was at my level. Unfortunately I've had a few root canals, and this one was the most skillful, the most comfortable, as well as the quickest. A very unusual combination. His assistant was also excellent, and I appreciate how the billing was handled up front. They saved my tooth. Nice office, plenty of parking. There's a bunch of dentist offices right next to each other, read the signs carefully to enter the right one.

I have visited Dr. Nenka as he has treated my teeth on 3 occasions for root canals that were…read moreabscessed/ had infections because they weren't completely finished to the root in an affective manner. The procedure was painless and the entire staff is courteous and professional. I will continue to see Dr. Nenka if any issues arise.

Needed a root canal done quick. They got me in within 48 hours. Very professional and informative…read morebesides pain free. Highly recommend .

I went to Dr. Nencka today for a consultation due to a toothache. I happily ended up with a…read morecompleted root canal. Dr. Nencka had X-rays done, then did cold and percussion testing to determine which tooth was causing the problem. (My dentist wasn't able to determine which of three molars was causing the pain, but felt I probably needed a root canal.) He seemed to easily determine which tooth was the problem, one with a crown, and numbed that side of my mouth. Explaining as he went along, a device was added to keep my mouth open while he worked. I had no pain in my tooth from the procedure, only dull pain from keeping my jaw open so long, probably due to my TMJ problems. Finally the toothache and associated headache is gone after a fairly quick procedure! I remember my dentist performing a root canal on a tooth close to 55 years ago: Dental science, as we all know, and like anything technology based, has changed for the better in procedures like this! So much better!!

I've been a very happy customer for years. They are great to work with and I'm amazed at their…read morecare with my complicated neck and dental situation.

Replaced old filling Did a great job!…read moreDental assistant is very kind and Office and service rooms are immaculate

Was referred from my dentist to go for an eval. For that visit I needed to wait 10 minutes before…read moreI was seen. I also needed a 3-D Xray that of course was NOT covered by insurance. That was $200. I needed to come back for a root canal. My appointment was for noon. Once again, I had to wait in the waiting room until 12:15. Then they put me in a room. I didn't even get my anesthesia for another 10 minutes. And then they left me again for 10 minutes for it to kick in. The bedside manner of the doctor was not there at all. There was no apology, nothing for the lateness. I'm sorry my time is just as valuable as every single person in that office. When I booked the appointment I asked how long the root canal appointment was going to take and I was told, 60-70 minutes. I was there for 2 hours, 120 minutes!!! What kind of compensation do I get for that??? Nothing. What a joke. If they knew they were behind they should have called, and I would have left my job a little later. And they wanted me there 20 minutes prior to the appointment time? For what, for me to sit in the waiting room? I'm pretty sure If we got compensated for our "waiting time" things would be more timely. VERY DISAPPOINTED!

The only downside to this is the fact that they are so busy and getting a scheduled appointment is…read morecurrently booking pretty far out. However, Dr. Goddard was one of the kindest and most thoughtful dentists with stellar bed-side manner I've ever seen. He was constantly checking in on me, he was explaining things before and during when they were happening so I didn't feel surprised. He was cheery in his demeanor every time I interacted with him and did what was best for me and my tooth. He's the kind of specialist dentist you HOPE to never have to run into again, but would RUN his way if you need him. Dental assistants were also very helpful.

So I had to get a tooth pulled... the assistant (I believe her name was Lexi) was super friendly…read moreand took great care of me... however the dentist Dr.O was not so friendly... I do not take pain well and i was crying because the pain was so bad... and he kept saying "calm down stop crying" I understand that he is trying to get the job over with... but when I am in that much pain I need a break and he wouldn't stop... the pain was probably the worst physical pain I have ever experienced in my life... the rating would be a lot lower if Lexi didn't take amazing care of me!!!

I have never been to a dental office that is SO scandalous! I can't tell you the dozens of…read moreinaccurate bills I have gotten from this office after EVERY visit. It is quite apparent they are trying to steal your money. My son has braces placed by the orthodontist. Contract signed with amount determined and yet at every opportunity Dental Associates sends a bill without any details to steal more money above a beyond amount contracted for. Can't wait to be done with these braces so I have have to cross their door step again. Buyer beware!

The Meridian was able to fit me in for a same-day root canal. The staff was fantastic, and the…read moreprocedure went smoothly. After trying around 14 or 15 clinics in the Green Bay area, I called this team, and they said yes.

I have been a patient at Merdian for over 10 years. After numerous rescheduling of my appointments,…read morean email threatening to take me to court to collect $15 and being asked numerous times (saying I'm not interested) about a procedure that I am unable to currently afford. I'm done with the terrible business model that is Merdian. If it wasn't for the fabulous hygienist and receptionist, I would have surrendered long ago.

I scheduled an appointment with all the necessary information provided in advance, including my…read moredental records. When I arrived, Dr. Kelly refused to perform the simple request I came in for and instead tried to upsell me on four different unnecessary treatments--including Invisalign and veneers. Her reasoning made no sense and it was painfully clear that her priority was making money, not patient care. To make matters worse, the assistant and front office staff were unresponsive and disorganized--it took days just to get a basic appointment scheduled. The experience felt unprofessional and dismissive from start to finish. Afterward, I consulted two other dentists who had no issue assisting me and treated me with professionalism and genuine care--something that was completely lacking at Dr. Kelly's office. Oh, and the waiting room? The furniture is far too low to the ground--completely inconsiderate for many patients. It's just another sign that money is being pocketed rather than reinvested in patient experience. Do yourself a favor and go somewhere else.

They dropped our insurance and didn't tell us. They mailed out a letter dropping Aetna insurance…read moreand we don't even have Aetna so I figured it was a general letter sent to everyone. When I confronted DFD about this - they told me that Aetna was apart of our insurance. When I called my Insurance company , they said " wehave no affiliation with Aetna". In the meantime , my husband had been seen for extensive dental work and only a portion was being covered ( because we were already out of network without our knowledge). The front desk girl, McKenna continued to bill our insurance per usual and told us she was doing that. If we had payments due at the time , we paid them, Not even realizing it was because they already dropped our insurance at DFD. I think they could've handled this better and TOLD us when we were there multiple times over a 6 month period that we were no longer in network. Once we did find out , we switched dentists immediately! Guess what ? No out of pocket costs either !