Dr Galizio and his staff are outstanding, Tina is a great addition to the group, the office staff…read morehas a few new faces, everybody is always been helpful and friendly when i make or arrive for an appointment , or just a call for refills, keep up the good work, Reggie

YELP, please message if needed - don't remove. It's my side of the story and All thoughts my own…read more The office needs a new answering service to improve their business. Also: I STRONGLY believe that Dr. Galizio, and Barbara at the office, along with one other staff member discriminated against me for being gay. It was very clear when I was mocked for having a feminine voice and they wouldn't make eye contact really and they're beyond rude to me, but nice to everyone else. Dr. Galizio and Barbara are Prejudice and made me cry. ANYONE even considering going to this Doctor's office, I'm warning you not to. Avoid this office at all cost. Just read the 4 Reasons why NOT to go to This office. Do NOT pick Dr. Stephen Galizio as you PCP, and It angers me to even say this, but RUN! The regime he had me on has stopped abruptly and it caused negative affects. He definitely is homophobic. He purposely this this to be petty because: THE ANSWERING SERVICE threatened me and made sure that I have to switch to a different primary care Doctor. Barbara I called the Doctor's office in the AM to talk about it and then she asked my name and put me on hold. Barbara answered, and she refused to listen to how I was treated and said "we've had this answering service for a long time and no complaints." Well I had a bad experience and I wasn't allowed to say what happened because she said she would side with the answering service and that I need to go to a new Primary Care Provider. I felt upset and frustrated. DON'T TRUST THEM. Barbara is homophobic. All thoughts my own. No deletion. Message me if this is problematic. I do have many lawyers

Very nice doctors. The office staff is absolutely unprofessional and rude. I had to call three…read moretimes over three weeks to get a prescription filled and they yelled at me because they were busy and would get to it, which made me mad, they actually told me to find a new doctor!!!!! WTH

I have been going to Dr. D for quite some time and over the years his office has declined. You…read morewait an 1 1/2 hours over your appointment time and never get an explanation why. His office staff is horrible, they lie about receiving the results from test that Dr. D sends you for and when you confront them on it they become from rude. Dr. D is a good doctor but he needs to become more conscious of time and not make is patients wait hours to be seen. Also get new office staff.

Wasn't informed covid tests cost $700 before receiving one here. This office will overbill you…read more They accidently told me on the phone they were going to charge my insurance twice for a new patient visit.

This office has changed I don't think it's the doctor's I think it could be their call center. My…read moredoctor's are very caring but the office staff doesn't try and get messages through to them. I have been very sick left messages and texted them through the pma patient portal it shows they reviewed my messages but never called me back.

ICU very caring, the nurses and drs. Very educated they answer all our questions spent a lot of…read moretime explaining what my brother's tubes were.

I would like to file a formal complaint regarding the care my boyfriend received during his recent…read moreEmergency Room visit, specifically concerning Dr. Schyla Wante and the overall patient experience. We arrived at the Emergency Department at approximately 4:15 AM, and after an incredibly long wait, we were still there at 11:22 PM. I understand that emergency departments can become extremely busy and that wait times can vary based on patient needs. However, what concerned me most was not only the length of the visit, but the lack of communication, urgency, and compassion we experienced throughout the day. Earlier in the day, my boyfriend was seen by Dr. Dylan. Unfortunately, despite being in significant pain, his care seemed unnecessarily delayed. His CT scan and IV treatment were not initiated until after the shift change, leaving him waiting for hours while continuing to suffer. It felt as though valuable time had been wasted instead of moving forward with the necessary testing and treatment. Later, Dr. Schyla Wante came in to speak with us. She asked whether my boyfriend had health insurance. Since we were visiting from another state, I politely asked if she could check whether his MassHealth insurance was on file in the system. Instead of answering my question or attempting to assist, she responded, "I don't know, you need to ask him," and walked away while I was still speaking. I found this interaction to be dismissive, unprofessional, and lacking the compassion that patients deserve, especially in an emergency setting. As someone who previously worked in a hospital in Miami, Florida, I understand that healthcare professionals work under pressure. However, patient care is about more than providing medical treatment--it also includes communication, respect, empathy, and making patients and their families feel heard. Those qualities were noticeably absent during much of our experience. I would also like to recognize Nurse Becca, who was the one staff member who consistently demonstrated kindness, professionalism, and excellent communication. She made an otherwise frustrating experience much more manageable, and I truly appreciate the care she provided. I hope this feedback is taken seriously. Patients come to the emergency room scared, in pain, and looking for compassionate care. While I understand that delays can happen, there is no excuse for poor communication or dismissive behavior. I encourage the hospital to review this encounter and continue working to improve patient relations and the overall patient experience.

a bit old fashioned but that's ok he has keep me alive for 14 years . he and Helen make a great…read moreteam , a big thank you

I truly love this woman! I found her after moving to MA from MI via a google search and choose her…read moreb/c she did her residency at St. John's Hospital in Detroit and @ that time I was in dire need of something/anything mid west related- you would only understand if you had ever lived there. Anyway, I only go to her for my annual physical but she is so professional/patient focused that I referred my boyfriend as well. She is so caring and actually takes the time to ask questions and not only listen to but answer all of mine w/o making me feel like I am taking up her time. She has a bedside manner like no other and I'll miss her someday when I leave MA. I also love Amie- Dr. Mandel's administrative assistant- so sweet and if Amie says she'll find something out for you, she means it- always smiles and makes you feel like you made a great decision by going to their office. The waiting room is clean and there is a t.v to help pass the time if there is a wait. You won't mind if you do have to wait b/c you know that you'll get the same attention that Dr. Mandel is giving to whoever she has is the exam room.

I was disappointed with my Primary Care Provider and my Gynecologist recommended I try Dr. Yuliya…read moreMandel. I made an appointment and visited Dr. Mandel and was blown away at her professionalism, honesty and downright knowledge of anything I was either curious about or interested in. She is a hands-on doctor who not only shows you how you currently stand health wise but helps you maintain or get to where you feel you want to be or where she thinks you have the potential of going. I would go as far as saying that she could easily be a life coach as well - she is just that well rounded and genuine about what she does.