Trust. This is the kind of shop where I can walk in and have full confidence that I will get the work that is needed done right and at a fair price. I can walk in for an oil change and ask them to look the car over and let me know anything else I need done and know that if it is nothing then that will be their response. That is why I have been bringing all of our family's cars here for over 25 years now. This review is way overdue. They are a full service car repair shop. I have had everything from minor to major work done here. The work has always been done right the first time. This is a family run shop that takes care of their customers and makes you feel like they appreciate your business. As soon as my new vehicles are off the free dealer warranty service this is where they go. If you have had bad auto repair experiences in the past (like I have), this is the place you have been looking for. I love that they also offer Saturday service until 1pm. These guys are the best! read more

I had exhaust work done here about a week ago, and my experience was extremely garbage. The shop removed my original exhaust system with catalytic converters as well as the catalytic converter from the replacement exhaust I brought, and then refused to return my parts unless I paid a "radiation fee" that I never agreed to. And that "radiation fee" isn't a Florida law as he told me On top of that, the exhaust they installed leaked, forcing me to pay $45 out of pocket to have it fixed elsewhere. I also paid $279 for the service, which was defective and incomplete. To make matters worse, the catalytic converters were scrapped without my authorization, which is my personal property. The total value of the scrapped parts is approximately $860. I am currently working with the Florida Department of Agriculture and Consumer Services (FDACS) to resolve this issue. I would not recommend this shop, and I strongly caution others to make sure they get all fees and policies in writing before agreeing to service. read more

Amazing place and staff.... They take care of all my vehicles problems, and they are the best!

They do not stand behind their work. High turnover with employees leading to low quality work.

Did a great job on my 1985 Z28 Camaro on the Cat back Exhaust system Fast and Efficient service Highly Recommended

Let me tell you about these guys right here! I've never had a bad experience with these fine folks here, the owner JT is one of the funniest people I've met and he knows what he's doing. His front office manager MR. Blanton may come off as harsh but that's only because he's gonna shoot straight every single time. Good ole boys that I will continue to business with for years to come. Ask for Rick he's the best welder there and his been on the team for a long time. Don't take my word for it though. Go get your custom exhaust done with the MUFFLER MAN. read more

Muffler Man - MUFFLER MAN CUSTOM EXHAUST SHOP - Auto Repair Near Me - Orlando, Florida

Muffler Man installed a cat-back system on my F150. They did a great job, & charged a fair rate. Everyone I talked to at the shop was very accommodating, & nice. I highly recommend you check them out for any exhaust needs / wants. They do other stuff as well, but I can only speak on the exhaust install. read more

Can't recommend enough JT and his mechanics at Muffler Man. Gave my Z28 a nose to tail inspection, service, shocks and muffler work. Extremely knowledgeable and professional. I will not take my classic cars anywhere else. Extremely reasonable on the charges. Top notch. read more

Muffler Man - '68 Camaro Z28 - Auto Repair Near Me - Orlando, Florida

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Stay away from this place. When you come, they offer lifetime warranty and after a few months when you got an issue, they will come up with a bunch of excuses. I brought a Cadillac XTS with a catalytic issue. they replaced then took it back because the check engine light came out, they clear the check engine light I drove no more than 8000 miles then it got clogged. I took it back and they charge me again for the full amount. NO WARRANTY!! if I would've go to Cadillac I would've got the warranty and no headache. read more

Good quality work at a fair price. I would highly recommend. Also very welcoming and knowledgeable. Very happy with my exhaust system they installed for me. read more

Brought my vehicle to the shop because there was a leak in my muffler in several spots. I asked to have them all repaired when they were pointed out to me. $170 later they sent me on my way. After going home I realized that out of the 5 places that I requested to be welded only 2 were done! I brought it back to the shop and the man at the front desk was completely rude. Asking me why they didn't compete their own job and proceeded to curse at me for their unfinished job. No customer service. If I could give negative stars I would. read more

I've had several jobs done here with mostly good results, but they couldn't find the drain plug on a manual transmission, which shocked me, and on my last visit were about to lift the body by the fender well edges. Became indignant when I stopped the ludicrous action. Will not be returning. read more

One of the worst customer service experiences I have ever encountered. Look up my Google review if you want more info. Needless to say neither I, nor my company will ever be back there. Muffler Man Orlando is one of those places you will want to avoid. read more

Great service great prices get the installation done in a timely manner and always have the best muffler in stock will send my friends to there shop read more

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The guy answering the phone with abbreviated initials in name, he sounded clueless and stoned out of his gourd. Best look for professionals when searching car repair. $100 an hour labor warrants people who don't sound stoned, sorry but I may as well go to a dealer. read more

Great service and awesome customer service ! They really know their stuff..... Highly recommended !!! read more

Muffler Man - Auto Repair Near Me - Orlando, Florida

I hate to bring the bad news, but any business that offers to fix a mechanical issue then suddenly they can't fix the problem and have the audacity to charge me for NOT fixing the issue and WASTING my time. Don't waste your time or your money on this failure of a business. Any decent mechanic shop manager would have said, "Sorry, I can't fix It, you don't owe me since I failed to meet your expectations and get you back on the road." read more

The absolute BEST, most trustworthy place to get your car fixed in Orlando. It's awesome to find someone who is honest and knows what they are doing. Everyone is super friendly and relaxed. read more

Rick did a great job on my vehicle. Got a muffler delete and a custom Y pipe with some burnt tips. Very professional and it came out great

I have brought three cars and every time I drive away feeling good. I can't say the same either the dealership service. My latest visit I was frustrated as a dealership service department said I needed a new radiator in a 4 year old car with less than 60k miles. I told them to not work on it. I brought it to muffler man and they tested the radiator and saw no leaks. I am very appreciative of Daryl and JT. I will keep having this company service my cars. I'd recommend anyone in the area to them also. read more

Always honest! They have actually replaced parts that only cost them $1.28...and then only charged me the $1.28 instead of making up a problem and pretending they did more. Only mechanic I have gone to in 30+ years. They're the best! read more

Called to get a quote a Catalytic Converter replacement on my 2002 Chevy Blazer. Was quoted between $250 - $275. Took it in and they pulled it in right away to verify the issue and accurately quote it. Needed the repair and BOOM! done in about 30 minutes at the price quoted on the phone. Definitely recommend for service,accurate, and fair pricing. read more

I've been taking my car and my husband's car (At first, a Saab 900, then two Honda Accords and a Honda Civic) here for almost 10 years--they are honest, reliable and do wonderful work! read more

The guys at Muffler Man are very professional, very knowledgeable and very thoughtful. We have never had a bad dealing with them in 15 years! Highly recommend them :-D read more

Could tell from the initial phone call that they were honest and fair. Call around and ask for prices and see what you get. The dealer was twice the price...no surprise. Other places were several dollars more. Don't let looks deceive. Great place. read more

So my car broke down near the Florida mall I didn't really know what to do so I looked around for nearby places and needless to say I am very satisfied with the service from the mechanics at muffler man Darrel was extremely helpful finding out what was "wrong" with my car to find out that there was no problem with my vehicle and that there was no charge for just looking at my vehicle this was a great place I find I definitely will do business in the future with good honest mechanics read more

Absolutely terrible! I left my car overnight. They said it would cost around 900 dollars to put in air mass flow sensor. The next day i decided to not get the job done so i called early in the morning and the guy over the phone said that even if i pick up the car although they didnt fix it they had to charge me. So they charged me 168 dollars. For nothing!! I want my money back read more

Darrel and Jeff were very helpful. They listened as I explained the problem and told me the cost before doing anything. Very reasonable price. Once we knew the problem they told me it would be 2 hours, it was fixed and on the road in that time. Very honest. No surprises. I would recommend them and will go back when I need service. The mechanic that worked on my van didn't seem all that happy about working on a van but didn't actually relay it to me personally and did a good job. read more

Very nice guys. Went above and beyond to fix my truck and save me some money. Will continue driving from Winter Garden to them for my vehicle service. read more

Greatest repair shop in Orlando- honest and fair prices Darrel and Jeff will treat all like Family - if you do not at least get an estimate it will be you loss- read more

All I have to say is that if you ever find a mechanic that will not lie to you or try and rip you off then you found the right guy. Muller Man are those type of guys. Have been going there since 1994 and will always go there for any work I need done to my vehicles! read more

Called Muffler Man referred from the not so gracious Rikers Automotive in Orlando. Muffler Man said bring ur truck in in the morning & we'll access the problem..1 star...drop our putt putt off the following morning and was told we'll contact u and inform u definitely what's the problem by the following afternoon..3 stars. We leave with our rental truck and head over to the delicious restaurant Melao. The next day we did receive a call from Muffler Man informing us that the truck's transmission is about to go and probably wont make it back to New Yawk. If its not the transmission it could possibly be the fuel pump..2 stars Ahh heck no!! We're not mechanics but we r native New Yawkers..we saw the referral coming to the transmission shop 3 miles away. Upset, Hot, tired, and hungry. We decided to go into NY survival mode..Take our putt putt. park it at the resort. contact the local Infiniti dealer and get a real 100% definitive answer. All in all Muffler Man we appreciated your efforts but after going what we experienced upon arriving in Orlando another referral to the local transmission shop to sit and have lunch at was not going to sit well with this New Yawker. Thanks.. 3 stars read more

Very dishonest people or they have no clue what they're doing. I brought my car in, took it to different places, they said I needed to have something replaced ($800) that didn't need to be replaced. When I told them if it was fixed and the problem was still there, would they refund me, said no. Find another place. read more

I went there to try and increase power for Jeep Wrangler. Jeff recommended I remove my catalytic converters and straight pipe it and then buy a hand held unit to bypass O2 sensors...this does not work. (but he got money for my converters I learned after the fact!!!) Also, I had a Magnaflow exhaust added but it was super loud when I went back the Dad suggested I add an additional muffler...I asked will this be in the way if I put converters back he said no. Well its in the way. In my efforts to by pass O2 sensors I have waisted 200$$ plus now I have to put converters back in....so money I paid Muffler Man for straight piping and extra muffler I do not need I am out and additional 500$$$ plus all the time and aggravation!!! I realize being a woman and ignorant is a deadly combination for people like this to take advantage of a person. What they do not realize is if they just took care of me properly I would never go anywhere else.....Orlando Dodge would have been WAY more economical and my Jeep would actually run properly. Dude who welds though is super good and honest too bad they do not listen to him!! read more

Giving this business even one star is painful. How awful this place is is beyond words. How they even remain in business is a complete mystery to me. They treated me like garbage the two times I was there (I only came back to get a part replaced that was warranteed by them for a year that broke within 8 months which they not only didn't replace, but they blamed me for the part breaking). The service is horrible. The customer service is non existant. At one point the last time I was there while having a full on shouting match with the shady owner in the garage, nearly all the mechanics came and got not only verbally abusive but threatened violence. Yeah very brave of them. 6 on 1 and I'm the pu^%y huh? This place sucks. It is always empty when I go there and I can see why. The filth starts at the owner and works its way down to the mechanics too... If you are reading this do yourself a favor and avoid this place. Or go and find out for yourself. Either way. Dont say I didn't warn you read more