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MudBusters Cleaning Services

3.0 (1 review)
Closed 7:00 am - 2:00 pm

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Response time

10 minutes

Response rate

85%

Services - MudBusters Cleaning Services

Carpet cleaning

Rug cleaning

Upholstery cleaning

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3 months ago

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Danylo A.

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Alberta Carpet Cleaning - It's not all about work. We like to have fun to!

Alberta Carpet Cleaning

(19 reviews)

So disappointed with Alberta Carpet Cleaning. Let me set this up: I live in a 907 sq foot…read moretownhouse where there's only a small living/dining combo, 13 stairs, & a small hallway upstairs. That's it. Originally they called me in November 2022, soliciting their service. No problem, I've used them before, yep, thanks for the nudge, I really need my carpet done. The rep was awesome, friendly, helpful, we agreed on time, date, quote for January. Unfortunately, January came around & I had to reschedule, so I called in well in advance to do so. The woman on the phone (not the same lady), again was awesome, super friendly & helpful. I felt bad for pushing my cleaning up into March but she said no problem & when I asked, she said I could still get the promotional price. GREAT! Third call came just before my appointment day & I clarified again about the sofa & something else, all was good. Then today came. Monday, March 20, the technician arrived & changed the quote. It wasn't only that. I wanted my sofa done as well (it was in the quote), he said he either tack on the price for another room or he wouldn't (with my help), move & do under the sofa. So, clean 3/4 of the carpet? He wouldn't budge, he didn't call the office, he just left, but not before chastising me for not being prepare better. Three different people knew the tech would have to help me move some furniture, I was told it wasn't a problem up to 40 lbs was fine, they do it all the time. Clearly this tech didn't want to. Sooo disappointed, anyone who's had their carpets done know how much work is done to prep. A few minutes after he left I called the company. The person I spoke to wouldn't help me. She was pleasant, if not a touch condescending, but wouldn't help me. She explained their quoting policy, & I get it, I understood it the first time it was explained to me, but that wasn't the point. This is a small place. Still, had she just talked a breath, thought for a minute, negotiated with me even, I probably would have been fine if we could come to an agreement in a respectful, compassionate, & caring way, this would have been a very different review. I ended up calling another company, Maple Leaf Carpet Cleaning. They're coming this Saturday, we shall see how it goes. Funny thing is, their quote is a little more than Alberta Carpet Cleaning's first quote to me. Soooo, the takeaway? If Alberta Carpeting had just listened, opened more dialogue & found a compromise we could have done business. As it stands now I would not recommend them again, I had planned on using them for my furnace but I won't be doing that now. And if it comes up, this will experience will be mentioned again. So I hope a few dollars was worth it to you Alberta Carpet Cleaning.

What a joke , could do a better job with a safeway rental. They came in and didnt even do basement…read morestairs (Which where quoted for). Wanted another 190.00 to come back and do them . VERY UNPROFFESIONAL. WILL NEVER USE THESE GUYS AGAIN , AND DO NOT RECOMEND.

Premium Carpet & Upholstery Cleaning

Premium Carpet & Upholstery Cleaning

(2 reviews)

Excellent service and a job well-done!! I appreciated the professional, efficient and friendly…read moreservice received by Cory. I've used another carpet cleaning service almost two years ago, and didn't like the results, nor the over-pricing for what was done -- so I did some research this go-around, and this time I used Premium Carpet Cleaning. I would definitely use them again!

We contacted different carpet cleaners in and around Edmonton for pet urine stains that we couldn't…read moreget rid of - mainly the odor. Premium Carpet had the most appealing in price but we also wanted to make sure it was done right. They came into our house at no charge for an in home quote and explained the process and cleaners they would be using. Unlike other carpet cleaning companies who told us their prices but seemed unsure of themselves when it came to pet stain and odors. They came in within the next few days and cleaned out the room along with the hallway and part of another spare bedroom that we also needed done. The cost was reasonable and it was done very well. A few days later (as expected) the smell was significantly less but there was a tad bit still there. I texted Cory and Kate and with no questions asked they came in the next day to do one final treatment at no cost and no hassle. It is now completely gone! We hired another carpet cleaning company in the past for the same rooms and paid significantly more and had not even close to the same results! I will be using them again and would recommend them to anyone. Very personable and friendly.

MudBusters Cleaning Services - carpet_cleaning - Updated May 2026

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