Our daughter had been at the school for almost two years with zero issues (aside from consistent turn over) when a new teacher, Paige, was assigned to her room. Within two months, our daughter who was part time and also stays with our nanny from birth, began sharing that she was being "knocked" on the head by this alleged teacher. Our Nanny confirmed the accounts as well. This was escalated and the teacher was moved-the center director, Sandy, was pretty good in addressing the issue initially, however under pressure from high turnover-Paige was moved back. This was done despite our concerns and other feedback shared with us that Paige was "too rigid" and impatient with the 2-3 year olds. Within two months, our daughter was again sharing that the teacher was "knocking" her on her head-but this time it was an alleged game. We raised concerns again and were told that they coul move our daughter to another room. I asked for an investigation and received a call the next day from the business owner who indicated that she had done an investigation and Paige was a great teacher, who was needed from a business perspective. She was rude and quite unprofessional. She also told us that there was no spot available for our daughter except for with Paige, despite the center director sharing that there was a vacancy. We pulled our daughter that day- and the abusive teacher remains. Shame on the owner for not taking allegations seriously and for placing business need over safety concerns. Most centers have cameras-conveniently this one does not. Our daughter is at Gateway-thriving with no head knocking or hateful interactions with teachers. And she still talks about Mrs. Paige, her old mean teacher from the big school. So very sad for people who can't move their children in these situations... read more