Love it here! Brought our nervous heeler for an in between bath between grooms and it was perfect…read more They had all the supplies we needed and made it easy to handle her

I feel this establishment does not even deserve 1 star. Here's the reason why…read more... We took our 7-month-old Dachshund puppy, Chewy, to Soggy Doggy yesterday evening for a nail trim shortly before closing time, and unfortunately, the experience was very upsetting for both our puppy and us. During the nail trim, Chewy yelped multiple times in discomfort, which immediately concerned us. What stood out most to me was that the same nail appeared to be trimmed repeatedly several times, and each time Chewy reacted more anxiously and vocally. As a pet owner, I found it difficult to watch, and it left me feeling uncomfortable about the handling process. I understand that puppies can sometimes be nervous during grooming, and nail trims are not always easy. However, we have previously taken Chewy to other grooming establishments, including Petco and PetSmart, for nail trims and have never experienced this level of distress from him before. I was also surprised that during the nail trim, we were asked questions about Chewy's diet and food choices. While I understand businesses may offer additional services or products, I personally felt that the focus at that moment should have remained on carefully completing the nail trim and ensuring our puppy was comfortable and calm. At the end of the appointment, Chewy also left with a noticeable hangnail. We declined the nail buffing add-on service, but even so, I did not expect his nails to be left in that condition after the trim. Overall, this experience left us questioning the level of handling, training, and attention to pet comfort during grooming services. As pet owners, we trust groomers and staff with the safety and well-being of our animals, and unfortunately, this visit did not leave us feeling confident. Because of this experience, we will not be returning with Chewy in the future. I hope this feedback is taken constructively, as gentle handling, professionalism, and pet comfort are extremely important, especially with young puppies who are still learning to trust grooming experiences.

Fort Fido has been an outstanding partner in the care and boarding of my PTSD Service Dog, Mia…read moreBear. As a wounded veteran who depends on Mia Bear for daily medical stability, I cannot entrust her to just anyone. Fort Fido has earned my complete confidence through their professionalism, compassion, and exceptional understanding of what it means to care.

Our dog Phoebe LOVES the Fort! She gets so excited on her daycare days. The staff are awesome and…read moreare really good with nail trims and baths, too. She comes home happy and tired.

As extraordinarily usual, Mikayla at our 6th Avenue Petco did her usual magic and made our…read morefurbabies look fantastic and smell so good!! Thank you for taking such good care of them.

I don't usually post about this kind of thing, but at a certain point it becomes a pattern worth…read moredocumenting. On March 28, I placed an order with Petco after confirming all items were listed as available for same-day pickup or delivery. At checkout, I was then told one or more items were suddenly unavailable and would need to be shipped, despite still showing as in stock. As a 100% service-connected disabled veteran with mobility limitations, I don't use delivery for convenience, I use it when it's necessary. I have a service dog and multiple cats, and this order (over $250) was meant to cover an entire month of food and supplies. On a fixed disability income, that's not a small purchase. Delivery was estimated at three days. I allowed for standard delays. But by day six, the order hadn't even been picked up by the carrier. I reached out to Petco and went through multiple rounds of emails over several days. Each response was vague, with no real answers and no attempt to resolve the issue, just repeated statements that they would "look into it." No replacement. No escalation. No solution. Ultimately, I had to resolve it myself by canceling the order on April 7. Because of this delay, I had to go back out and purchase additional pet food while still waiting for answers, something I was specifically trying to avoid due to mobility limitations. And now I must wait 10 business days for a refund to go purchase my original items. The refund issued also did not match the full value of the missing items. My request included four items, but Petco's response referenced only three SKUs, leaving part of the order unaccounted for. Petco often promotes its support for veterans. That support was not reflected here. What makes this more frustrating is that it's not an isolated incident. I've experienced similar shipping and fulfillment issues with Petco before. And like many people, I sometimes end up going back, not because the service is reliable, but because options are limited. That's the reality with large corporations, sometimes they're the only choice, and you hope the experience will be different next time. This time, it wasn't. At a minimum, companies that position themselves around service and support should be able to follow through on basic order fulfillment, or take accountability when they don't.

Really nice to have the store open in Green Firs Village in University Place! For a number of years…read morewe have shopped Wild Birds Unlimited in Gig Harbor and really like what they offer. This new store, which is in the Trader Joe's parking lot, of course offers all of the same things but in a very nicely arranged newer looking store. Great selection for all things relating to wildlife in your yard... For your birds, squirrels, and even a very nice selection of higher-end wind chimes. They also have a few things like coffee cups and apparel with wild bird themes Really nice service, and a very nice new addition to the shopping center.

Don't really like the staff who works there. Unpleasant and unfriendly. I wouldn't be comfortable…read moregoing there again

Absolutely my favorite pet store I've been enjoying here since they were in parkland and this…read morelocation is so much nicer gives me excuse to go up to Chambers Bay and whole foods. the owner is very helpful and always presents the most considerate and healthiest of options for our fur babies.

This place is GREAT.. Looking for WORKING DOG gear? Champion…read morePet Supply.. Looking for ORGANIC foods? Champion Pet Supply.. Looking for RAW meals? CHAMPION PET SUPPLY... The staff is supper friendly and helpful. Their inventory is top notch and is your pets one stop shop.. You'd be crazy to not stop and check them out!

We went to breakfast next door and both of us had dogs and noticed the shop opened in an hour so…read moreplanned to swing in after. First off they have so much to offer in such a small shop, especially when looking for single or limited ingredients. As someone who has a dog with dietary restrictions, finding options he can have can be so daunting. The person working there was so helpful and friendly! She was able to show me some kangaroo treats that I have not seen anywhere else and look forward to giving my favorite good boy to try! I would definitely recommend Chopper's and visit again if in the Fircrest area.

Love, love, love this pet store! I buy my pups food here as they carry my favorite brands. Great…read morestaff and royalty program on certain brands (buy 9, get 10th free) so it beats the big brand pet stores. Friendly staff and easy parking makes running this errand easy.

Really great store I enjoyed walking around and looking at the different variety of fish, great…read moreopportunity, DC small fish, large fish, unique fish I haven't seen before and who knew this place existed in our own backyard and has been here for years. I would definitely suggest anyone to come here to look for their aquatic needs or even just for a fun time looking at the fish.

Fantastic selection, knowledgeable staff who have been working there a long time. Beautiful set…read moreups. Fun way to spend the day!

My boyfriend and I got the 12 class/4 month group class for our new puppy that we brought home in…read moreNovember. Overall, we had a positive experience. If we ever get another puppy, I would definitely consider coming back. Here are some things I would keep in mind if I could do it all over again: Pros: -We got lucky with the timing of when we got our puppy, and were able to get our class package at a discount for Black Friday. -Staff are very friendly and helpful whenever I called in. -I was nervous bringing in our puppy that wasn't fully vaccinated for Puppy Preschool. However, they did a great job keeping up with vaccinations as well as sanitation. -Sudee and Diva were excellent!!! While all 5 instructors that we had were experienced, I think they were the most energetic. I felt that the classes with them were more fun and went by so much faster. -Highly recommend Puppy Preschool. Our Alaskan Malamute was SO shy when we first took him to class. He hid behind the stool and would run away from other puppies that were much smaller than him. By the time he graduated, he was playing with other puppies! The classes also reminded us of all the different things that we needed to socialize/introduce our puppy to. There are so many things that I didn't think of, so I'm glad this class filled the gap. The initial months with our puppy were the most challenging, and these classes did such an amazing job stimulating/wearing him out!!! He would sleep for hours after we brought him back from class, and it was a really nice break for us to regain our sanity. It was also a nice space to ask questions and get reassurance as new puppy parents. All in all, I felt these classes were well worth it and I wish we squeezed in a couple more with our class credits. Cons: -Orientation was not very helpful. It felt like a sales pitch for the larger packages. Once we got home and tried to book online, it was unclear what the different packages were for, and we ended up booking the wrong one. Fortunately, I called in and Walker helped set us up with the correct package. -Our primary goal was to socialize our new puppy in a safe and controlled setting. For this purpose, the 12 credit group classes were more than enough. It felt like a struggle to use up our remaining credits based on the schedule/type of classes. -The website isn't user friendly, but they revamped it so it has improved. -You can't interchange credits for group classes vs playgroups, etc.

I literally could not think of a better place for dogs or their people. They have everything you…read morecould need or want, from basic obedience to super safe and structured play groups. They take the time to really get to know your pup and the private lessons are the best I have ever had (and having had 5 rescue dogs with all kinds of issues, I have a lot of experience with other private trainers :p). Speaking of the trainers, they are INCREDIBLE. They are not only the most empathetic and dog-loving people you could meet, but their training and knowledge is off the charts. Again, I have a lot of experience with different trainers and classes and as a shelter volunteer so I spend a lot of time in this arena and truly nothing compares to the team at Zoom Room Tacoma. I have learned more about my dog and about training in general in my few months here than I have in my previous years of different experiences. Plus they make everything fun; jokes and stories get thrown in during classes making the vibe chill on top of educational. My very sweet but painfully shy/hesitant/afraid pup has truly blossomed in just a couple months with Zoom Room and our visits there have become the highlight of our week. If you're looking for training or agility or just a fun place for your pup to get some energy out, this is your place!!

I have the most sweetest little baby hedgehog that I purchased from Edith who is knowledgeable and…read moreis honest, kind. If you're looking for a hedgehog she's the nicest.

We got a newly weaned hedgehog and it is great! She had us come meet him about 2 weeks before we…read moretook him home so we knew he was a good fit for our family. She is knowledgeable and friendly and also has all the products needed on site if you need them!!!