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Spring Lake, NC

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MUAH Lash & Brow Studio

3.4 (7 reviews)
Closed • Closed

By appointment only

Services - MUAH Lash & Brow Studio

Permanent makeup consultation

MUAH Lash & Brow Studio Photos

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Recommended Reviews - MUAH Lash & Brow Studio

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3 years ago

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7 years ago

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Carolina Microblading - Lip blush

Carolina Microblading

4.6(11 reviews)
41.4 mi

1st of all - I rarely do reviews. I had to for Carolina Microblading/Henrietta because my…read moreexperience was exceptional. Like most of us, we haven't had our faces altered with a sterile scalpel and ink, so the process can be disconcerting to say the least. This is not a thing to have done using a Groupon. Don't skimp. I only went to Henrietta because my friend recommended her and I had NEVER seen eyebrow microblading turn out so well. No Joke. Customer Service: A++ Henrietta is committed to communicating with her clients AND prospective clients promptly, with grace and attentiveness. This is her side-job and passion. Her life goal is to "make women feel and look their best". This shines through in her whole practice. Office Atmosphere: A++ When you walk in, its small and intimate. There is cool-vibe music playing and aromatherapy oils diffusing. Microblading Studio Cleanliness: A+++ I cant even express how clean and sterile Henrietta's studio is. You look around and its immaculate. Its set up like a surgical room (with an aesthetic and warm/comforting touch). Personality: I cant even rate this - off the charts. The aforementioned passion shines through, starting with Henrietta's personality. She is a compassionate woman, and wants to make sure that her clients feel taken care of. She's down-to-earth and relatable. The Microblading process: A+++ Henrietta explained everything that she was going to do. She would map out my face (with her protractor), making sure that everything was completely symmetrical. She measured and measured and plotted the lines. And made sure what she was doing was within her app guidelines (as an extra measure). Went back and plotted again with such precision. Measured again. Made sure that it mapped correctly again. Then showed me what my new brow outline would look like - always letting me hold the mirror so I could see. I was amazed - could my brows really have this shape?? This shape looks amazing, I'm thinking. Once its all mapped out, she numbs the area with a topical ointment and then she gets to work. The initial mapping took about 45 mins (Henrietta is very meticulous). The microblading took a while - about 2 hours. She does one and then keeps refining. Back and forth. "Oh, I just need to do two more strokes right here, and then I'll be happy". "Oh, just one more here, and I'll be happy". She is VERY personally invested in her clients. She knows her clients' satisfaction is her self-satisfaction. After leaving her studio: I was dumbfounded. I couldn't believe that for the past 10 years I had been filling in my "okay" brows in with idk how many brow pencils, but most recently the Benefit "Precisely, My Brow Pencil Ultra-Fine Shape & Define" (which is my fave, but looks SOO FAKE!!). I cant tell you how much $$ I've spent on brow pencils, shadows, etc to try to make my brows frame my face. I went home and was scared to look at them. But now, each time I do, its scary how good it looks. And to think that they only look awesome due to a beautiful woman, with a genuine purpose and a steady hand with a blade and ink - making tiny hair strokes above my eyes.

Photos being added of Henriettas communication and the botched work of permanent makeup she did on…read moreme and declines to resolve. Recently, after reviewing my transaction and comparing pricing, I reached out respectfully to ask for clarification regarding the charge and to address concerns about the results of the work she performed. I outlined my questions clearly and requested that communication remain in writing so there would be no misunderstandings. As shown in the screenshots, rather than addressing the pricing discrepancy or concerns in writing, I was told to "move forward with my next steps" because I was not willing to switch to a phone call. I made multiple attempts to resolve this directly and professionally before sharing this review. My request was simply for written clarification regarding a financial and service concern. I'm sharing this experience for transparency so others can make informed decisions. Based on how this situation was handled, I would not personally recommend her to anyone. What makes a good business absolutely depends on how they handle any arising issues and how they communicate. See for yourself how she handled this and be the judge. 0/10 very disappointed to be honest, I had hoped she'd remain a good person and help me out. :/ I will add that I am in the process of now filing with the NC Board of CAE & NC Health Dept. due to the negligence.

Photos
Carolina Microblading - Lovely natural lip blush

Lovely natural lip blush

Carolina Microblading
Carolina Microblading - Beautiful combo brows for our happy client from Chicago. Her smile says it all! PMU in Cary, NC

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Beautiful combo brows for our happy client from Chicago. Her smile says it all! PMU in Cary, NC

BrowQueen Microblading

BrowQueen Microblading

3.9(14 reviews)
7.6 mi

super great process, very informative, did a fantastic job! very happy! Miss Mira was amazing…read morethrough the whole process.

Welllll like some others - I too left thinking it would be "ok" and would hopefully look decent…read moreonce it healed. The brow lines were uneven and jagged at the top and the pigment so shallow and sparse that it's must have been intentional to get me to come back to pay more for a touch up. Shape of brows was not how I expected - the owner who did them talked too much- like literally rambled when she should have been paying attention - almost seemed to be to distract from the lack of ability that was performed. Like a nervous chatter one does when they can't come up to par. I had Microblading done 10 years go in Sanford - it had all but faded out and my brows are now sparse from that fiasco and I needed a new set done - what I got was a joke. Literally. I was pressured into doing some sort of recorded review immediately after the procedure - so it was Johnny on the spot - of course you're not going to be ugly about your disappointment or the service bc you don't really realize or know how bad it is until a few days after. This place was convenient which is the reason I went to this one and the reviews seemed promising... years ago I put off going here and now I know why. My intuition knew better but now that I lived closer - I tried them anyway. Ughh ... Waste of money and very VERY unprofessional results. They should put more money into their training and results than their stores aesthetics. Just saying bc that pretty little bag with the joke of an oil to apply to my brows I had to pay for was overkill and a waste of money. I can't recommend this place. My brows look like a child drew them on. They are more like some pathetic tattoo than any type of Microblading hair like appearance. This is just NO- sorry. Not sorry.

Photos
BrowQueen Microblading
BrowQueen Microblading
BrowQueen Microblading

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MUAH Lash & Brow Studio - eyelashservice - Updated October 2026

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