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    MTI Cargo Express

    2.5 (2 reviews)
    Closed 8:30 am - 6:30 pm

    Services - MTI Cargo Express

    Routed delivery service

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    Recommended Reviews - MTI Cargo Express

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    10 months ago

    Buen dias bendiciones es primer envío con ustedes y que encantado buen servicio responsabilidad y puntualidad sigan así que dios le bendiga

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    In Da Clutch Logistics - Pallets copy paper

    In Da Clutch Logistics

    (18 reviews)

    Absolutely one of the easiest experiences from start to finish I've had in my 9 years in NYC. I got…read morea quote, booked and he showed up. He was timely, kind and accommodating. And he even texted me a picture when the delivery was done. I will be using Deondre again for my small business courier needs. He's a sweetheart with GREAT RATES and even better at communication. 10/10.

    Deondre W., owner of In Da Clutch, was early-morning (before 8:30) responsive to my plight, when…read moreother courier services were not--In Da Clutch was the third company I tried to reach. I'd left my work laptop at the office and was about to work remotely for 5 days ... going all the way there and back (a 4+ hour round trip) was out of the question. Deondre knew the location ("we deliver there all the time") and gave me an instant quote that was very reasonable. When the driver who picked up my laptop was delayed at at appointment, Deondre picked up the ball and retrieved my laptop and brought it to me. He is personable, communicative and just a nice person. I will definitely spread the word. RELIABLE. That's the word. Thanks, D! P.S. Get payment method settled before completing the booking. We initially agreed on cash to the driver, then D later said I could Zelle. Both are fine, but I'd already trotted off to the ATM to ensure I had enough cash. No harm done, but knowing Zelle was acceptable would have saved that trip (I needed the mini-walk, anyway!).

    Metropolitan Warehouse & Delivery

    Metropolitan Warehouse & Delivery

    (816 reviews)

    I recently purchased a Marisol 71" Oak Sideboard from Hernest and paid for white-glove delivery,…read morewhich was fulfilled by Metropolitan Warehouse & Delivery/Yita LLC. Unfortunately, my experience with the delivery service was disappointing. The sideboard is a large, substantial piece of furniture, and the delivery team unboxed it outside before bringing it into my home and completing the assembly indoors. After the delivery, I discovered a noticeable chip on the edge of the leftmost door. Hernest has since told me that the sideboard left their warehouse in perfect condition. I obviously cannot independently determine exactly when the damage occurred, but if the item did leave Hernest undamaged, then it appears the damage occurred sometime during transportation, unboxing, handling, or delivery. What was especially frustrating was how quickly the delivery team left once the piece was assembled. They cleaned up and departed without walking me through an inspection of the furniture or giving me a meaningful opportunity to examine it for damage. I also was not asked to sign anything acknowledging that I had inspected and accepted the delivery in good condition. By the time I noticed the chip, the delivery team was already gone. To me, that defeats much of the purpose of paying for a white-glove delivery service. With an expensive piece of furniture, I would expect the delivery team to carefully handle the item, assemble it, allow the customer to inspect it, and confirm that everything arrived in satisfactory condition before leaving. I do want to be fair: the team successfully brought a very large piece of furniture into my home and assembled it. My issue is with the damage and the lack of a proper final inspection before they rushed out. Hernest is currently working with me to try to obtain a replacement door, and I'm hoping the issue can ultimately be resolved. But based on this delivery experience, I would be hesitant to use Metropolitan Warehouse & Delivery again for expensive furniture.

    I am not one to leave reviews, but this has been an unbelievably frustrating experience. I ordered…read morea sofa bed with white-glove delivery, originally scheduled for 8/27. I was given a delivery window and rearranged my work schedule accordingly to be home. Then, at the last minute, I was notified by email that the delivery had been postponed. Given the significant inconvenience of rearranging my schedule to accommodate a scheduled delivery, I would have expected at minimum a phone call or text. When I called to find out what happened, I was told that my items had never even been loaded onto the truck. I was assured that someone would contact me within the following week to reschedule. That never happened. Since then, I have had to repeatedly chase this company myself. Customer support has apparently been unable to get in touch with the delivery team to provide even a basic status update on my order. After four separate calls, I finally managed to get the delivery rescheduled for this Tuesday. At this point, after reading the other reviews, I have very little confidence that my order will actually arrive--or, if it does, that it will arrive complete and undamaged. This is supposed to be a logistics company. The entire service being provided is coordinating the delivery of items from point A to point B, yet the communication, scheduling, and basic execution have been extraordinarily poor. I have now spent weeks chasing a delivery that was supposed to happen nearly a month ago, taken time away from work, and made multiple calls simply to get information that should have been proactively communicated to me. I would like someone from the delivery team or management to actually take ownership of this order and confirm that it will be delivered as scheduled, complete and undamaged. After this experience, I don't think that is an unreasonable request.

    MTI Cargo Express - couriers - Updated September 2026

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