SULPHUR SPRINGS post office has terrible customer service. The postman gets my mail wrong all the…read moretime. I get others mail and they get mine. My packages get delivered to other houses. It's awful. They NEVER answer their phone. I live a ways from there and I have to go all the way down there to get my questions answered on where certain mail is that was supposed to be delivered to me. I ask the mgr why no one answers the phone and he NEVER knows why. They are a mess. For me any ways!

Ms Tina was very helpful. I couldn't find my package she called me very quickly after I submitted…read morethat it was lost. It ended up being at the neighbors but she was still very helpful.

Best service ever. I was expecting a package which got sent to the wrong city, then disappeared…read more Waylon worked with me for two weeks and finally located package, drove to that city and picked it up and brought it back with him. He then called me and told to come pick it up. So thankful. I don't know any other postal worker who would have done that.

They don't even deserve 1 star. You can't get anyone there to answer a phone and the times I've…read morebeen in there, they aren't busy so why can't they answer the phone? I have informed mail and I was to receive an important check that never came and all they had to say when I WAS able to talk to someone was "call the company that sent the check". Horrible.

They a bunch of lies can't get your packages . The reason they say is that it's unacceptable but…read moreyet I ride a motorcycle up to my house

I wish I could give NO STARS! This postal delivery service is AWFUL! I just found a package of…read moremine, wet, left in the rain. I have a covered porch but they don't use it. I've contacted their postmaster, USPS IG, still inferior service.

--100 stars. I can no longer have my check mailed to my house as my neighbor keeps getting them. I…read morehave to drive 40 min one way to pick it up twice a month. They are constantly putting the wrong mail in boxes, leaving packages in weird places (at the end of my porch nowhere near the door in a bush or behind my car which is parked in a covered carport and I cannot see the packages). The most recent said that no one was home to sign for a package at 12:40 when I was home until after 2pm that day, said they left a notice which they did not so I can only assume that they tried to leave it at the wrong address (my address is on my front porch in large numbers) or they are just saying that because they didn't want to deliver it. The only way I know this is I checked the tracking as it was supposed to be here no later than today. The notes were on the tracking page. I give them a negative 100 stars!

Zero low-value stamps for sale…read more The front door is busted and has apparently been broken for long enough that the customers and workers make jokes about it how long it's been broke to each other. Sketchy.

I've been mailing cards to my parents for over 35 years and the post office can no longer get the…read morecards from Tyler to Mineola in a timely manner. This is a 29 mile trip and the cards either don't arrive, or take 4 or more days to get there. WTH?!? You keep raising prices while your service continues to deteriorate! YOU are what is wrong with the government and why you no longer have the trust of your patrons! You want more money for a job you don't even do anymore!

I wanted to give a BIG shout out to Henry McKay I went to…read morethe post office last week and I have never met someone as pleasant and helpful as he was to me. He should be commended for the wonderful job he is doing Ty Henry Mc Kay Terri Myers Longview

Our package delivered 7/12/23 was ripped open. We have been to this McCann post office numerous…read moretimes about misdelivered mail on our street. We ask for the person in charge and invariably talk to someone different each time. We will go electronic with as much as possible. The carrier did not notate any opening of the package; but, it was clearly ripped open when placed at our door. The ring door bell caught it. Bob/75605

The Durant Post Office is great ! I rate a 10 . My…read moregranddaughter moved there 2 years ago for College . Had to call two times both times we were having a problem with her mail both times we were treated with respect and everyone was so kind but better yet problems was handled fast and we received the packages . I should add the problem was not the post office , one was the apartment did not have mail boxes and the other one was our fault but they went above their duties ! Great people and they do their job ! Thank you Durant Post Office, happy grandmother

I went to the Durant OK PO to purchase an inexpensive scale to weight the claims packages we send…read moreto the VA for veterans. I told the worker that and they sold me a $35 scale. my wife has a $3.00 scale that does exactly what I need. On the 14th I went to return the scale and was told by the same worker he did not know how to do that and to come back and talk to the post master on Monday which I did. At the same worker station he told me to wait while he talk the the lady in charge. He came back and told me the receipt said not returns due to covid. That is bs the receipt states no refunds on stamps and postage. I told them that was wrong and asked to speak to the post mater. the same one he just spoke to and was told I could not. If it was my money I would not give a hoot, but this is for the DAV to work for the veterans and I hate to see arrogance on the part of government employees against a veterans organization. Unfortunately our little city in notorious for having off the wall post masters