Paid for car wash. Followed instructions over the loud speaker which was pull forward, then stop. Soap was sprayed on my car for about 30 seconds and then it stopped and the loudspeaker said to pull forward. I had soap on my car! Pulled around to the front and called the number. I explained what had happened and he said it was because I pulled in off center. I replied "That's ridiculous". He said "No, that's not ridiculous.". By this time I was very upset because it seemed to me he was not going to make things right. I asked in a stern, but not rude tone of voice, "What are you going to do?". There was a long silence, and I was concerned that he was trying to blow it off. I repeated the question in a more stern voice and he said "I'm not going to do anything unless I you for being rude. I asked him if he would prefer to talk to my attorney, and he said "Sure, go ahead". And then repeated his demand that I apologize for being rude. I finally apologized and then he let me get back in line and get the car wash I paid for. This jerk is obviously on a power trip and will never get my business again! read more