Very poor customer service, difficult to manage membership online. Response time getting back to…read morecustomer is atrocious !

I paid for the Full Service for my Jeep Grand Cherokee. It's the best it's looked since I bought…read moreit. Did miss the door post on the passenger side and rear storage area wasn't vacuumed, but other than that it was very nice.

SCAM!!!!! swiped my debit card and selected $8 was option…read more pulled in , got blasted with soap then it STOPPED!!!! i had to drive to a different car wash to get the freaking suds off! also my card was charged $13! telling EVERYONE not to EVER go here!

Payed for the deluxe wash, pulled in and the pre soak ran, rinsed and then it said spot free rinse…read moreand water just trickled... no soap no wash, called and phone has been disconnected. Great money maker for someone!!! Very disappointed!!!

Very nice and new car wash in town Fort Madison with a nice new dog wash there to I've taken car…read moreand my dog to the the wash they both worked very well for me I will be goin back again I'm was very satisfied

From the owner: Family owned and operated, Turbo Wash Inc. is your reliable source for full-service car washes and…read moredetailing. Our state-of-the-art facility houses multiple bays with credit or debit payment options, self-service vacuums, and even a self-service dog wash that's open 24/7. We use the industry's best products to help you achieve a squeaky-clean result and scratch-free shine. We're proud to serve Fort Madison and the surrounding areas, and we hope you'll stop by!

Paid for car wash. Followed instructions over the loud speaker which was pull forward, then stop…read more Soap was sprayed on my car for about 30 seconds and then it stopped and the loudspeaker said to pull forward. I had soap on my car! Pulled around to the front and called the number. I explained what had happened and he said it was because I pulled in off center. I replied "That's ridiculous". He said "No, that's not ridiculous.". By this time I was very upset because it seemed to me he was not going to make things right. I asked in a stern, but not rude tone of voice, "What are you going to do?". There was a long silence, and I was concerned that he was trying to blow it off. I repeated the question in a more stern voice and he said "I'm not going to do anything unless I you for being rude. I asked him if he would prefer to talk to my attorney, and he said "Sure, go ahead". And then repeated his demand that I apologize for being rude. I finally apologized and then he let me get back in line and get the car wash I paid for. This jerk is obviously on a power trip and will never get my business again!

We were pleasantly surprised to find that the car wash did a good job of getting rid of the salt…read moreand ash from a recent snowstorm. Was disappointed to find that the vacuums do not work very much at all. There was hardly any suction. it's two dollars for four minutes. We just returned the vacuum hoses to their spot before time was up because it was a waste of energy. I'd say if you want a good car wash they are worth the money, but don't count on the vacuums.

I'm a maintenance and appearance fanatic about my vehicles, and have owned 3 detail shops. The…read moreAutoshine car wash on 48th and the one at 25th and Broadway are in my opinion the only first-class car washes in Quincy. Personally, I won't use the "tunnel" option as the brushes touch your car, but the self-service bays are full featured and use quality chemicals and soaps. Both locations are maintained very well and usually staffed. The automatic touchless option in the self-service bays are quite good and provide a good strong undercarriage wash. All bays are equipped with credit card readers- very convenient and beats hauling a roll of quarters with you! The vacuum setup at 25th and Broadway is beyond convenient with separate hoses for each side of your car and credit card readers. I wish they'd change the ones on 48th to the same setup!

We came to Quincy from Chicago for a family funeral. Our Forester's windshield was plastered with…read moreinsects from the drive so bad I had trouble seeing through it. I used Yelp to find a car wash place and drove over to Water Works to discover that it was a detailing shop and I had to make an appointment for a day or two in advance. I asked the owner if he could recommend a place nearby that I could go to right away explaining we had just come from the funeral service at St. Francis. He told me to nose our car into the packed garage and he would clean off the windshield and front of our SUV with his high power spray hose and solvent spray. That he did and then he had one of his employees come over to help wipe down the car. When they were done I was going to give him 20 bucks thinking that was fair recompense. He turned down the offer saying that due to Covid and family illnesses he had lost a number of his relatives over the past two years and that he understood what we were going through. He told us we didn't have to pay! I thanked him gratefully and we drove way with a clean windshield and front end completely impressed by the owner's humanity and generosity!

Rob and his crew does a great job. Makes my 2006 Toyota Tundra look showroom new! Really pays…read moreattention to detail, doesn't use that grease on the steering wheel that the others use. I won't take my Tundra anyplace else.

I will give you a few machines being broken but half?!?!?‍‍Seriously!!!!…read more I will also say, you try to keep it relatively clean even through all the brokenness and disrepair. The one thing I do not tolerate is when you have a broken machine and don't put a sign on it SAYING that it's broken. We were fortunate enough to have a "regular " tell us such. Now people are going to put money in it and not get anything back for it Shame on you!!! Fix your machines !!! That is very uncool Some people need every penny to make it and you're just stealing from them

The last few times I've bren there the jets to wash haven't turned and hasn't been getting all my…read moresoap off my car. I called the number listed for them and after 2min no one answered..... you'd be better off going to the double bubble place where someone's usually there to remedy any issue

After hitting a few bumps in the road I received a text from business manager Karla who addressed…read moremy issues and I'm a satisfied customer again

Absolutely went downhill, service was refused for zero reason. When I was told, I cannot pay for a…read morewash and I'm barred from going through. I thanked the guy and he asked for cigs. Odd, I cannot wash my car and the guy begging me for a smoke. I recommend going to hyvee for a fraction of the price. Do better Champion Xpress.