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    Mt Morris Auto Sales

    1.0 (1 review)
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    11 years ago

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    Randy Wise Chevrolet - 2023 Torch Red C8 from Randy Wise Chevy

    Randy Wise Chevrolet

    (29 reviews)

    While the initial process of buying the car was smooth and I felt treated fairly, my experience…read morejust two weeks later has left me deeply upset and disappointed. I reached out regarding a significant issue with the front right wheel pulling hard, and what followed turned into an absolute nightmare. After securing an appointment, I dropped my car off at 1 PM, hopeful for a quick resolution. Four and a half hours passed with no communication from them, leading me to make two calls for updates. To my dismay, I learned they hadn't even begun to inspect my vehicle. The response I received was disheartening; it felt dismissive when they suggested I would have to cover costs that should have been addressed by them so soon after my purchase. I expected at least a simple courtesy of checking my car and providing updates instead of making me chase after them for information. After speaking with four different people and experiencing confusion over who was responsible for costs, the used car department finally offered to split the cost of a diagnostic. They promised to pick up my car the following Monday, but nearly a week has passed without any follow-up or scheduling communication. The lack of respect and communication throughout this process has been incredibly frustrating. One service representative, Todd, was particularly dismissive, treating my concerns as if I were overreacting and implying that I was simply making up issues. This is not how a new customer should be treated. Having only purchased my vehicle three weeks ago and already facing such a distressing service experience--despite having bought an extended warranty--I feel abandoned. The fact that I can't get a simple diagnostic covered after spending tens of thousands of dollars is truly unacceptable. Now, I am forced to spend $200 to have it serviced elsewhere. I will return to Randy Wise only when necessary for warranty work.

    just an update from my previous experience. Bought a package of 3 oil changes. Used 2 and then…read morecovid hit. You could not get your car in during that time. Finally got it in, and they inform me (after the oil change) that my last oil change EXPIRED. They are now holding my car hostage. Randy Wise is a thief, plain and simple.

    Champion Auto Sales Unlimited - Because all their cars are lemons. Then they try to tell you 30 days to get in garage 5-30 days to fix but hey pay your car note what  trash

    Champion Auto Sales Unlimited

    (3 reviews)

    UNSAFE VEHICLE!!!!…read more I'm not usually one for writing reviews but I have to put this out there... I went to go test drive a car there today. It was an SUV I could live with. Had low miles. The sales guy was going to "cut me a break" on the price since I would be paying cash. The "break" was only charging $800 over KBB value. I understand it's a seller's market so way willing to pay more. After about 3 times using the brakes, they started to grind metal on metal and STUCK. I could barely stop when I turned around to go back to this place. I understand there is risk buying a car sold as is but it was dangerous. When I went in to tell the sales guy, he talked over me and tried to get me out the door as fast as possible. When I turned, there was a sort of crunchy grinding noise. My husband and I had pulled over a little ways down the road to just inspect the vehicle away from the sales guy. It smelled like weed. All the compartments in the center console were broken. It was dirty (dirt and grim and sticky cup holders) with stuff under the seats. 1 of the seats didn't move the way it should. It was missing vent covers. The back hatch didn't open. Trying to end on a positive... I will say that the sales guy was very friendly and responsive when we spoke on the phone.

    Came in today to buy a vehicle Conner was amazing !! Process was Breeze . Also when I arrived I was…read moregreeted by name ! Thought that was pretty cool

    Auto City Used Cars

    Auto City Used Cars

    (1 review)

    Purchased a car here and I must say the ENTIRE staff here is absolutely wonderful! I have They're…read morevery very kind, helpful, patient, professional, down-to-earth, efficient & friendly. Now Im very big on GREAT CUSTOMER SERVICE and that's the first thing that gets me in the door and has my undivided attention. I Feel the staff fully answered all of my questions honestly without trying to hustle me or talk me into something I didn't want or need. 1ST day - they were closed but could still look at the vehicles on the lot. I just browsed around just to see if something would catch my eye (a few vehicles did). Day 2- I came back talked to staff, got questions answered, test drove and got vehicle(s) inspected by my choice facility/mechanic. Day 3 - proper paper work handled & new car purchased. Now this is what i call as easy as 1-2-3...lol. I had a blast talking and mingling with the crew!! Oh yeah I left out the BEST PART EVEEEER: This was a great day about 70°F out sun shining; while signing paper work and waiting on vehicle to be shined up my daughter and I was treated with the most incredible, delicious homemade jalapeno & cheese brats...Mmmm so good !! Special Thanks to Karrie & John the owners and Ed, Chris & Ryan who made purchasing a vehicle very easy. Without a doubt if your looking for a used vehicle you should check out Auto City used cars in Clio, Michigan. I know I'll be back sooner than later

    From the owner: We are a family owned used car dealership. We have been in business for 58 years. Our goal is…read moresell you a reliable car at a great price. At our dealership you're not treated like a customer, you're treated like family. Come and visit us today!

    Mt Morris Auto Sales - car_dealers - Updated May 2026

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