It all happened so fast, but I never felt alone. Once my mom fell for the second time, I knew I no…read morelonger had the ability to care for her alone. Commuting home from work, I always passed Spring Hill and knew proximity-to-home wise, it was my best option. Little did I know, location would be eclipsed by the people I met and the experience my mother had in her last days. I walked in without an appointment, but out of desperation on a Friday morning and was introduced to my first friendly face, Rosa. Although not on duty as a tour giver that day, she took the time to give me a detailed walk through the beautiful facility, showing us the progress of their new renovations and answering some of my general questions. It was not the renovations that sold me, although mom was lucky enough to have a renovated room, but how Rosa treated all of the residents in the common areas and also how they responded to her. That kindness never retired. I began to move forward with the process of getting all of mom's finances and medical care/ medications in order when I met Shari. Shari is the director of the nursing team and a very very special human being. Her accessibility and communication skills are matched only by her compassion and the dignity she offered to my mother. Making multiple house calls in one week to assess my mom's condition and staying in constant contact with me during the process, Shari continued to go above and beyond throughout the entirety of my mother's stay at Spring Hill. On move-in day (an impressive one week after my initial, unannounced walk-in tour with Rosa) I met many dedicated workers who helped me with bringing in my mothers furniture. They helped me more than I could have ever imagined. Ken Halsey was the manager and he made me feel completely at ease. Very accessible by phone for me and was attentive to all of my questions/concerns. He was the one who was able to make it possible for my mother to get quality care quickly. Unfortunately, mom only spent about one month at Spring Hill before passing away, but I always felt like I was immediately part of their family. The place has a kindness that I am grateful for and appreciative of because my mom was at peace. When I came back, all of the staff would tell me how they loved working with my mother. It was more than just words. They had stories of how they enjoyed my mother and that made me feel that it was reciprocal. Overall, I will forever be grateful for the people such as Ken, Shari, and Rosa for taking care of my mother and letting her have the dignity to live her final days the way she enjoyed.

My mother has been a resident there since 2013. In that time, she has had jewelry stolen, personal…read moreitems taken, and "lost" laundry. Management acts like they are going to do something, but never follow-through. She has the same lunch, every single day (grilled cheese) - that is if she's lucky enough to even have them remember to bring her meals. Her room has been infested with bugs and rodents (mice), and it took multiple phone calls and in-person complaints to actually have someone do something about it. The turnover there is tremendous - we've been through at least four executive directors, concierge, nurses and aides. The adage, "don't judge a book by its cover" certainly applies to SpringHills.

So far my family and I have nothing but good things to say about Symphony at Cherry Hill. We moved…read moremy grandmother in about a week ago. From the application process, through move in and beyond, everyone has been wonderful and so caring. So far so good!

Cadbury was terrific 10 - 15 years ago when.my.parents moved in. Since then it's slid down…read moresteadily. Cadbury has been sold several times over the years,with each owner worse than the last. There's constant staff turn over at every level, phone calls aren't returned and it's a safe bet that the person you speak with this week wont be there next week. In a recent experience I received better service from their outsourced billing department than from the folks who were responsible managing my mother's care. In short, don't stop here for your loved one's care, keep looking.

My mother recently spent a week of hell in this rehab needing Pt care. After catching Covid in…read moreanother hospital. she now needed PT to help her get her strength back. Sending her here was the worst thing I could have done. They put her in a room where it was dirty, & after 5 days, I finally stripped her bed & changed her sheets & had to call for a cleaning service. They were not taking care of her either. Nobody came in to help get her cleaned up or bothered to ask her what her dietary needs were. The food was disgusting!!! They rarely came to check on her & I finally lost it! I complained to the Director of nurses who made alot of excuses that were actually insulting to my intelligence! I went to the head of every department because of their lack of care! How can anyone get well in a place like this without proper care or nourishment? I was running everyday, taking her food so she could get her strength back! Upon arrival, 2 separate mornings, there was breakfast, a stale piece of toast that broke when I picked it up & a fried log potato, ice cold & greasy!. It was disgusting!!! My mom is a diabetic & every meal was loaded with carbs!! Cold, gross food full of carbs! No exaggeration here!!! Are they serious??!!! The state needs to go into these places, & either shut them down or revamp the conditions & get people in there that actually give a damn about their patients! Instead they have so many Agency nurses who don't give a damn! That was obvious! I finally had to call an ambulance to get her out of there as she was going downhill fast! Her help light was on for an hour & nobody came! When I got there she was having difficulty breathing so I called for an ambulance to get her to the hospital. She's been in the hospital for a week now & she's so much better. Thankfully I got her out of there!!! They need a huge wake up call. Take care of our loved ones!!! Make like it's your family member laying there needing help!!! Had it not been for a gentleman by the name of Mustaffa who actually did the intake, I would have lost my mind! In the whole place, there were only 2 nurses & this gentleman who sincerely cared & helped when they were on duty. It was shameful BTW, there was also a mouse running around in her room & they never called for an exterminator! Disgusting!!!!!. DO NOT LEAVE YOUR LOVED ONES IN THIS PLACE!!!

Rashonda Ambrose at OSA is amazing! I read the Google reviews before I contacted her, as I had had…read morenot such a great experience with another agency. I completely agree with all the good things that were written in the reviews about her. She went above and beyond in helping us, even going on Independent Living and Assisted Living tours with us and asking questions that we would never have known to ask. She is so down to earth, genuine, easy to relate to and communicate with, so knowledgeable, helpful, kind and gracious! We could not have asked for better support during what can be a complicated and intimidating process.

From the owner: Oasis Senior Advisors offers free, community-based referral senior housing assistance to aid in…read morefinding a place just right for you or your loved one. Using our knowledge of local resources and our proprietary OasisIQ software, we work with you and your family to help match you with the senior living options that suit your needs and preferences.

This agency has moved and is now located at 537 Nicholson Road, opposite the Walmart, Applebee's,…read moreacme complex. It's a huge building with lots of senior services including an adult daycare, Home Health Aides, very reasonably cost senior transportation, and a host of other programs that they offer to low income senior citizens in Camden and Burlington county. I'm very fortunate my mother lives in their catchment area as she needs the medical transportation. We've just begun this relationship with this organization and I've been impressed with how they manage to provide services even though they are operating on such a low-budget. I was happy to make a donation to them as I could see it goes directly into helping seniors like my mother. The staff there is so pleasant to work with and are dedicated and do such a good job. I will say however that because of the low budget and staffing and the reduced number of hours with the medical transport you have to make the calls in on time in the morning to schedule and it's required two weeks in advance for scheduling medical appointments and you have to call the day before to confirm every appointment. With more money I'm sure they can become more and more automated in this process or at least have more vans and more staff available. My mother said that so far the drivers were very nice and they were on time and that they drive good too. And that is high praise from my mother.

From the owner: Our MissionThe mission of SCUCS is to enhance the quality of life for senior citizens and people…read morewith disabilities, and especially those with the greatest socio-economic need.Our GoalOur goal is to keep older adults and people with disabilities living independently and active in the community and prevent unnecessary institutionalization, by offering an array of services to address the needs of our consumers and provide support for their caregivers.

Just moved my mom in yesterday and could not be more thrilled. There were a couple bumps in…read morecommunication from the business office and Nursing along the way, but Olga Stathakopoulos, the Regional Sales Manager made sure that my mother's move went off easy peasy. Big shout outs to several of the other managers, Benny, for ensuring the apartment was set up and ready from a maintenance perspective. Alan, in charge of house keeping, ensured that she knew how to get services she may need and Tasha in dining made sure her first meal was off the charts. She has also had great service from the care staff: Brittany, Katrina, LaToya and Pamela thank you for easing my mind and taking care of my mom already as if she was your own! Wawa, in dining, was also exceptional. So grateful already! Big thanks to Olga for supporting me from beginning to end of this move process.

I'd give this dump 0 stars if I could. If you have a loved one, don't bring them here. If you wish…read morethey would die then by all means... Paying $9K per,month and I am receiving only 20% of the services. This used to be a really nice place but the new management has really screwed it up (BTW, there is no manager on site. Each department is it's own fiefdom and none of them are on the same page.) Don't even think of this rathole. I shouldn't call it a rathole, that wouldn't be fair to rats

PT and aides kind. Administration a n d communication horrific. Could not wait to get my mom the…read moreheck out of there. Food was slop and we had to bring edible meals everyday. Very misleading.

my father is currently in facility for short term rehab - he had severe stroke over 2 years ago so…read morerequires a lot of care. we are waiting to transfer him to another facility and it can't be soon enough. when he first came my siblings and I found ourselves changing my dad bc of neglect - you ask them to change your parent and they take over an hour to act upon your request. he went from being able to help get himself out of bed to now they say he needs 2 ppl. he is generally in a gown and diaper when I come to visit when he has clothes. I would not recommend. And every time I'm here for 3-4 hrs nobody checks in on him. I hope the next place is better and this isn't indicative of all facilities.

I highly recommend Brandywine Living at Moorestown Estates as the facility, management and staff…read moreare great at their job and are warm, loving and attentive to their residents. My husband and I moved my mom (Mercedes) into Brandywine in August of 2019 and everyone at Brandywine made mom feel so at home. She was very happy living at Brandywine and she built a lot of great relationships. But more importantly, several months after mom's move into the she was diagnosed with terminal cancer. Mom was placed in their hospice program which was exceptional. The nurses, aides and management were so attentive and cared for her in such a loving way. I will forever be grateful for the amazing care mom received at Brandywine from everyone. Linda Goldberg

We moved my Mom to Brandywine Living at Moorestown Estates from another facility back in March and…read moreI couldn't be happier. The staff is extremely attentive, they kept her active and engaged and were in constant contact with me when any issue arose. I wish I have placed Mom there sooner. Great staff, wonderful facility. I would highly recommend it.

This place is phenomenal! I have been working here for several years and it feels like my second…read morehome. There is so many opportunities to grow within the company, and other programs to excel as well. I couldn't ask for a better place to work for. The residents are truly happy here without a doubt. "Life is beautiful" as they say in Brandywine and those words couldn't be any more true as I watch the show go on each and every day

Incredible community with exceptional staff! Residents are very happy and engaged. A gem of a…read morebuilding for many reasons- including its smaller size- makes everything so special and individualized. Great place to work AND love!