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Mt Ephraim Chrysler Dodge Ram

1.8 (72 reviews)
Closed Closed
Updated a few days ago

Services - Mt Ephraim Chrysler Dodge Ram

Bumper repair

Auto frame testing

Auto maintenance

4 More Services

Auto repairs

Auto steering and suspension repair

Routine automotive maintenance

Rear-end damage

Mt Ephraim Chrysler Dodge Ram Photos

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Cyrilla B.

I am a hard working professional black woman. I leased a 2024 Dodge Hornet RT. It is a hybrid car. When they first came out they were the hottest thing. I leased my car as of April 2024 and by end of April it's had nothing but problems. The car has been in the dealership about 10x for the same issue. They were so quick to roll out these hybrid cars without knowing they are riddled with so many problems electrical defects. My car is still in the shop until this day. I purchased the car from Mt. Ephraim Dodge in Mt. Ephraim NJ. I have went there countless times requesting if they can buy the car back because it's defective and is a safety issue. The engine lights been on since April, cruise control comes off and on randomly, sport button doesn't work, auxiliary pump failed, alarm goes off randomly, emergency brake button comes on randomly, the list goes on and on. I reached out to the General Manager, Service Managers/Directors, Chrysler Customer Care case #90595600. The dealership will not buy back the car, help me get into another vehicle, nor offer me a loaner or any reimbursement. I have lost countless days at work to allow them to diagnose the car. They only care about making a profit off of people.Just look at the countless reviews on their website. I'm supposed there has not been a major recall yet. They are continuing to sell these defective unsafe vehicles. Mind you my car has a bumper to bumper warranty still and they refuse to honor it. Other nearby dealerships will not take the vehicle either claiming they are saturated with these car issues. The manufacturer does not care and does not respond to emails or phone calls. The General Manager and Sales are fully aware of my issues and how unsafe the car is and told me they can't help me unless I stay in the vehicle for at least a year!!! What kind of nonsense is that it's defective and a safety concern. Instead of helping me, Mt Ephraim towed my car without my acknowledgment or consent to Cherry Hill Dodge NJ and remains sitting there which they are just as worse. My cars been there countless times too. They are ping ponging my car back n forth pointing the finger instead of helping me. They won't do the moral thing and be there for their customers they only care about giving them a great CSI at the time of purchase and then after that they ignore you. I have lost so much money, I'm a single hard working woman. Please someone look into this

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2 years ago

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2 years ago

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3 years ago

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4 years ago

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6 years ago

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9 years ago

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10 years ago

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14 years ago

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12 years ago

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6 years ago

Amazing dealer great place to do business great staff easy location great deals service is convenient and affordable

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8 years ago

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5 years ago

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Ask the Community - Mt Ephraim Chrysler Dodge Ram

Review Highlights - Mt Ephraim Chrysler Dodge Ram

Within an hour the deal was done and I walked out of the dealership with a brand new Ram 1500.

Mentioned in 2 reviews

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S.A. Conte - Repair Bays and cars parked ready for repair

S.A. Conte

(1 review)

This is the best car repair shop in Mt. Ephraim/ Audubon and Haddon Heights compared to several…read moreother repair shops In have used in the past 10 years. I do drive new cars, the ones I have owned are 20+ years old and learned many garages will not touch anything older than cars built in the 2000's or younger. My current daily driver is a rare 1991 Jeep Briarwood Wagoneer with 190k on the clock and S.A. Conte has kept the Jeep in top running condition. Sam has bought parts for me and installed ones I have purchased from reconditioned parts suppliers and OEM dealers. I also let him know what I have purchased prior to the scheduled work giving him the option not to install if he has any concerns, this builds respect and trust for both parties. It's the responsibility of the car owner to research problems associated with the model and year concerning recalls or reports pertaining to issues with the vehicle to give the mechanic a complete picture of the repairs required. Many car owners are lazy and will not take the time to educated themselves on how to fix their cars and then complain about the repairs bill paying the mechanic to be Sherlock Holmes trying to located the car issues. Again, the best approach is to communicate with the mechanic and give them all the information about the repair and funds you have budgeted for the work, doing this will reward you with a great relationship with your mechanic and not be just a number when taking to the dealership or large retail repair shops!

Ron's Auto Service, Inc.

Ron's Auto Service, Inc.

(10 reviews)

You have a car problem. It might be something serious, and your worried. But if anything worries…read moreyou more than the car, it is the prospect of being hosed by a mechanic. go to ron's. he won't pass your car through inspection because your a regular - but there is an upside to that honesty - he will give you an honest diagnosis as to what you really need to do to get the car running. none of that, "while i was in there i saw that your doo-dad flobulator was gunked up so i highly recomend replacing it now". No hard sells on a non-critical cleaning services that you don't understand enough to know if you really need it. If you want Ron to tell you everything thats wrong with the car - he will. If you want him to get it safely rolling on the road as cheap as he can, he will do that too. Ron is also very good at explaining a sophisticated mechanical problem to somebody with little more than a basic understanding of how the car works. So you don't feel like you've just been told what needs to be fixed, you feel like you understand why it needs to be fixed.

Ron's Auto is great. I've been taking my cars there for about 10 years, and my parents' take their…read morecars there too. Ron is a great guy--honest, trustworthy, and really pleasant to do business with. I had a Saturn a while back, and it started to have an issue with the gear shift. The dealership tried about three times to fix it, with no results. They finally offered me a plan B, and told me it would cost a substantial amount of money to do this next step. I wound up taking the Saturn to Ron's at my Mom's suggestion--he fixed the issue right away, and for about one fifth the cost that had been estimated by Saturn... needless to say, I never went back to the Saturn Dealership, and I've stuck with Ron ever since. I have never had a single issue with his work, and I recommend him to everyone when they mention car troubles.

Mt Ephraim Chrysler Dodge Ram - autorepair - Updated May 2026

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