1. MT Barbershop

0

Newark, DE

Cancel

Open app

Search

MT Barbershop

3.5 (2 reviews)
Open • 10:00 am - 7:00 pm

Services - MT Barbershop

MT Barbershop Photos

Recommended Reviews - MT Barbershop

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - MT Barbershop

Verify this business for free

People searched for Barbers 1,524 times last month within 15 miles of this business.

Verify this business

Gents Barber Lounge - Cut and beard trim.

Gents Barber Lounge

4.4(183 reviews)
38.2 mi•Fishtown
•$$

Shout-out to my man Gucci, one of the top barbers in the city!…read more Not only is he sharp with the cuts, but his hospitality, energy, and vibe are always on 100%. He makes you feel right at home, creating a great atmosphere where you're enjoying yourself--not just getting a haircut. Go see my man Gucci, and I guarantee you won't want another barber ever again! -- Colombian AL

I would give this business zero stars if it weren't for Brandon, one of the barbers, who genuinely…read moresaved the situation. Five stars for him; zero for the way the owner handled this. I moved to the neighborhood about a year and a half ago. As a Christmas present, my mom bought me a $150 gift certificate to this shop so that I could get my hair cut locally while supporting an independent business. There was no physical gift card, only an emailed receipt. I used the certificate once in the spring for a shave and still had a substantial balance remaining. Today, I stopped in for a cleanup and showed the owner the same email. He told me the certificate had expired after one year and then said, "How do I know you haven't been in here a bunch of times before?" I explained that I had only used it once and that keeping track of redemptions and remaining balances should be the business's responsibility. He told me that his records disappear after a year. I then checked the shop's website, which explicitly says its gift certificates expire after 24 months. Since mine was still within that period, I showed this to him. Instead of honoring it, he again suggested that I might have repeatedly reused the certificate. When I asked how the business tracks certificates that are supposedly valid for two years if its records disappear after one, he told me it wasn't his responsibility to keep track of them. He then accused me of being "argumentative" and told me to leave. When I said I was prepared to take the matter to small claims court to get my money back, he replied that doing so would cost more than the gift certificate was worth. This could have been resolved in about thirty seconds. Instead, a customer who had specifically chosen to support a neighborhood business was treated as though he were trying to steal from it. Thankfully, Brandon stepped in, calmed the situation down, and cut my hair free of charge. He handled the situation with kindness and professionalism and is the only reason this review has two stars instead of one. I genuinely want to support local businesses, but I cannot recommend this one...especially if you're considering buying a gift certificate. Joseph, if you're reading this: your employee demonstrated exactly what good customer service looks like. Take a page from his book and establish a reliable system for tracking gift-certificate balances so your customers aren't treated like suspected thieves.

Photos
Gents Barber Lounge
Gents Barber Lounge - All uniforms and members of service are welcomed with 10 percent off entire purchase. Thank you for your service!

All uniforms and members of service are welcomed with 10 percent off entire purchase. Thank you for your service!

Gents Barber Lounge - Both stars at their own craft come to gents !

See all

Both stars at their own craft come to gents !

MT Barbershop - barbers - Updated October 2026

Loading...
Loading...
Loading...