I went there initially from a referral by another doctor. First visit was OK, and they prescribed…read morea 24 urine test (not unusual). When I went back a few weeks later, I was unknowingly switched to another doctor that I'd not seen before, despite the original doctor being right there. I spent the first 10 minutes with his back to me while he was on the computer. I then had to tell him that I was there as a follow up to the urine test. He looked for this and could not find it, nor could his office staff. I eventually pulled the lab report up on my phone. He then proceeded to prescribe some medicines and wanted to put in a lab order for a echogram of my kidneys. I got a follow up appointment card that had the wrong date on it, good thing I'd already added it to my calendar. A couple days later, I called the external lab to set up the echogram and they did not have the order. I called the nephrology office back and they had not done it, but would be there in two days. I called the lab again and still did not have it. At that point, I'd had enough of this disorganization and cancelled my appointment. Three months later, I got a message from my pharmacy that I had a prescription ready. It was for one of the meds that was originally prescribed. I explained to the pharmacy clerk that I was no longer seeing that doctor and had been taken off this particular med by another doctor. The clerk said the order had just come in two days prior. This was despite a note on their records that I had cancelled the third appointment and was seeing someone else. I would hate to think of what level of care I would have gotten if I had had a serious problem.

From the owner: Nephrology-chronic kidney disease, hypertension, kidney stones, transplantation, anemia of kidney…read moredisease, end stage renal disease, education, prevention and treatment of acute renal failure

I have gone to Dr. Bhatia for several years. She knows my health background (which is extensive)…read more After I had my 2nd transplant in December 2018. I went to her in May for severe pain from ovarian cysts. I asked if I could get a hysterectomy because everyone on my mom's side of the family has had to have one. She did an ultrasound and found a fibroid tumor in my uterus as well an agreed to do the surgery. We set the date for July 24th. On the 23rd I got sick and called her office at 3 pm to cancel the surgery and had it rescheduled for September 11, 2019. Two weeks before my September surgery she had someone in her office call to tell me that they were canceling the surgery because she spoke with my nephrologist and they preferred to do it at a university hospital. What? After 5 months you're changing your mind. So I got to work. I called my nephrologists and she hadn't spoken with them at all and said they already given permission. So I wrote her a MyChart letter asking for an explanation. She told me she spoke with a urologist at the hospital and they were uncomfortable being in the surgery with a kidney transplant patient. My question is this. Why had she not asked this question back in May before agreeing to do the hysterectomy.? Why didn't she ask before the July 24th surgery date? Why did she wait 5 months to ask this question? Ovarian cysts cause severe pain which I've been having for 6 months. Now I have to find a new doctor affiliated with a different hospital. Have another consultation and then set a new date. All this could have started 5 months ago if she had asked the urologist at the time instead of waiting five months. What if I didn't get sick on the 23rd?. Would I have gone to surgery on the 24th and then been told nevermind I can't get someone to come in with me? This kind of negligence is ridiculous. I'm getting a new Dr.

The staff are lovely but the whole system is completely disorganised and the doctor has a major ego…read moreand is totally inflexible and inhumane in his treatment of patients.

Dr. Woo tried to retire a couple of years ago but his patients were so upset he didn't. That speaks…read morevolumes for the quality of his care and for how much he is loved. I originally went to see him after my kidney cancer surgery but my kidney was doing well and I didn't need him. It's not doing as well now and I've returned. I hope he and his nurse practitioners have luck getting to the bottom of it.

He always listens and cares about his profession. He truly loves to help the sick. Top notchread more