Their system of organization for the endocrinology department is the worst I have ever seen. I am…read moreunable to get ahold of anyone, ever. When I need to speak with a doctor or nurse for important medical questions, it takes days to get ahold of anyone. I am constantly hung up on, transferred phone calls, or left on hold for an extensive amount of time and need to hang up because I have things to do and cannot wait for hours. At this point I'm wondering if calling 911 is the only way to get someone to help me. Reaching the right offices is also nearly impossible. The phone number listed on the website gives a pre-recorded call that says that that specific line will be deleted 3 YEARS ago. Every time I call I have to just ask someone to transfer me to the correct line, only to sit and wait on the phone for another hour and not get helped. Unfortunately I cannot trust these people to deal with my life threatening medical condition, as it takes day for a response within MyChart too.

I love Dr Bullard and Carly, CNP, they always take the time to answer questions and look at the…read moreissues. It does mean that they can run late, but I know they won't rush me either. They have walk in services in the morning, in case you need something before work. They do offer virtual

I made an appt. to speak with Dr Bullard about a test result. I was told that I could not have a…read morevirtual visit or phone chat. I arrived on time and waited 35 minutes to be taken into an exam room. The nurse asked if I was OK with the nurse practitioner and then wanted to take my blood! I declined both and then waited for an additional 30 minutes in the exam room. When I asked how much longer it might be, I was told there were still two patients ahead of me. At that point I had been in the office for over an hour and I left. I asked to speak with the office manager ( conveniently his wife, Paula). My response was a letter in the mail stating that "our patient-physician relationship is terminated"! If you complain, you're out...no loss to me.