I always get excellent care here. I love my doctor and wouldn't go anywhere else. The majority of…read morecomplaints that I see on here were during the COVID crazy period. Yes, everything, everywhere sucked back then. Glad we have all moved on!

Normally this is a 4.5 star facility, but in 2020 it has a few challenges. I've been going to a…read morephysician here for about 6 years. I like that's it's close to work and home, my doctor is great, and the lab on-site makes it easy to get an annual physical with blood work done in one visit. My insurance requires some weird paperwork and this office has been really accommodating to get me the documentation I need. And I've always been able to get in for an emergency appointment when needed. The biggest downside during normal times: While they will take you back to get weighed and put you in an exam room really fast, I always end up waiting a long time in the exam room. There are more cons now during COVID, most notable being that the lab is not open. When I went for my annual physical three different people tried to take my blood and couldn't get a vein. I had to go to a separate, much busier Mercy facility the following day which was absolutely not my first choice in the middle of a pandemic. I really don't get the logic here--why close the lab? You're making patients expose themselves more by not having this service on site anymore. Also, the woman who checked me in was not wearing a mask. She was behind plexiglass, but there are holes in it for paperwork and the temperature check, and also, just, really? Not something I anticipated facing walking into a healthcare facility.

I have been in pain for over 3 months and because I get Xanax they say I can't have any pain…read moremedicine that I know will help. I have been to my primary doctor a orthopedic doctor and now waiting on my insurance to ok me to have therapy. I have been taking over the counter medicine this whole time and it only helps a little. Plus you can't tell me taking them usually 4 times a day is good for my body. Plus I know people who take Xanax or Valium and still get their pain medicine. It's not like I want it forever. Just to get some relief while this is going on.

This review is for the adult primary care physicians, not the pediatricians who I could not have…read morebeen happier with. The adult group is made up of four male physicians, a male physician assistant and a female nurse practitioner. I am female and and saw one of the male physicians for a new health issue (I saw him a total of two times). I do feel he proceeded with the appropriate tests, etc. The problem is with lack. One of test results was alarming and I had basic questions. My physician was off that day, which was fine, so I asked the clinical staff to have the on-call physician return my call of which he did not. I found out later, my personal physician called the staff and asked THEM what my questions were and that he would follow up with me via MyChart. He did follow up via MyChart answering one of five questions. I asked via MyChart (that is their preferred method of communication - no one every calls you) to be transferred to another physician. within the practice for care. I was instructed (via MyChart) the transferring physician denied my request for transfer. Clearly I made the physicians angry and the physicians took my request personally.

This company misdiagnosed a life threatening interaction of medication and then told me not to go…read moreto the hospital. They then treated it with more medication, which ultimately came close to killing me and when I questioned this, they gaslighted me and offered to discharge me due to a lack of "trust". It has taken five years and counting of life changing medical complications and I will never completely recover. Dont trust your family with this practice!

If you're seeking an alternative to the assembly line style treatment you're receiving from your…read morepresent Primary Care Physician I'd encourage you to check out Integrative Family Care. What did it for me was attending one of their regularly scheduled info sessions. Imagine your doctor sitting with you 100% of your scheduled appointment instead dipping in to pronounce judgment after interpreting a report prepared by a nurse or physician's assistant. Imagine the focused care you'll receive. I feel as if I now have a partner focused on helping restore and maintain my health rather than a relative stranger giving me their best guess from a few clues. I was a bit of a wreck when I first visited IFC. Although I have a way to go I now view my health and prospects for preserving it much better than I may ever have.

Dr. Craig is an excellent physician. He is knowledgeable and caring. He is the best! His nurse Kim…read moreis also very kind and caring.

My entire family loves Dr Craig. He is the best general practitioner I could ever hope for. Caring,…read moreintelligent, and takes the time to figure out what's wrong. He is amazing. I have seen him for ten years and would never switch.

I followed Dr. Rose from Tri-Health and I could not be happier with that decision. Dr. Rose is a…read moreskilled doctor and kind person. I welcome this change to a private practice because it gives him more time with patients, and I am sure generally a much nicer experience for all. The fee is annoying at first but once you experience the difference I think it is well worth it.

GREAT DOCTOR I…read morewanted to continue my care with Dr. Rose when he went out on his own. Previously when he was with Queen City Physicians it was difficult to get in when I was sick. Now he is very flexible when seeing me for issues or just a simple question. The time spent with me was so much more detailed and meaningful. Although there was a charge initially for the first 4 years I felt my health was worth it in the long run. I feel he is great at listening and even better in his care and ethics.