Staff and owner are very rude each time I've dealt with them. Heaven for bid you asked to use their…read morerestroom or have a problem with their gas pump. We literally drive by this place at least once daily to go to Kum and Go or Shell in ROGERSVILLE. Never get rude responses from their staff. If I could give them no stars, I would!!!

After I asked politely for an employee to extinguish her cigarette near the gas pumps while I was…read morefilling my tank, she flipped it onto the ground, still lit, then picked it up and continued to smoke, in violation of federal law. The manager was very rude when I brought this to her attention.

I just found this Yelp app in order to post a review of businesses that I've had issues with. So I…read morewanted to post my review of Thompson propane which was formerly Garretts Propane in Rogersville Missouri. When I lived in Rogersville for 7 years I had Garrett's propane and had excellent service, no issues whatsoever. However when I subscribed and paid for service in advance with Thompson propane who had bought Garrett's out I had nothing but problems. The main issue is when I was moving from Springfield to Sparta Missouri and I had a tank in Springfield with propane that I had already paid for sitting there and they were supposed to set a second time in Sparta in a designated specific spot as set by the trailer park and then transfer that fuel from one tank to the other tank and then pick up the empty tank and take it away. I gave them two and a half weeks notice for this move as I was moving myself and my home from Springfield to Sparta as I said. The weather turned extremely poor and got down into the single digits and I went without heat of any kind for 7 days and the temperature was hovering around the six degree mark. During that week. I begged and pleaded to have the propane transfer over to the secondary tank to no avail. I've been had to threaten small claims court action in order to get the service moved over. Personnel with Thompson propane lied and said that they did not know where to set the secondary tank the propane line is buried underground in this trailer park and the tanks set side-by-side with each other so that statement is completely false and a lie. The propane that was in the tank in Springfield was already paid for in advance it was my fuel I wanted to have it moved over in some way shape or form but I was allowed to freeze for 7 days while they did nothing. I had to contact the main corporate office and negotiate out terms of transfer which was finally implemented when they brought in a vehicle from Buffalo Missouri to do the transfer which should have been done by staff down here requesting that a vehicle be sent from Buffalo down here to help out with their vehicle transfer breakdown. The fuel was then transferred the transfer fee was waived. But Nikki in Rogersville a technician there was extremely hostile from the get-go and the whole process left me feeling angry and upset. So I found another company Hood's propane they would take over the service they contacted Nikki in Rogersville to see about sucking out the rest of my fuel that again was paid for by me and she said that they had better not touch their tank and they could not access my fuel. She also said that if there was any fuel left in the tank when they came to pick up their tank she would charge me a $75 transfer fee. And she also said that I couldn't have my fuel out of that tank because somehow I went from having a zero balance to a $13 balance?! Which is why Hood could not suck out the remaining fuel as she said I had an outstanding balance of $13 which I have never seen or understood where I would have came from because the fuel was paid for in full and they waive the transfer fee so there should not have been any balance in the bill that I have in my possession shows a zero balance. So I went out there and opened up the valve and let the rest of the propane expire into the atmosphere. Leaving the tank empty! Hood's propane has been very diligence and faithful and kind and their service bringing me a replacement tank keeping my tank filled dealing with my payments from LIHEAP and being kind and gracious and I highly recommend them and I would never leave Hood's propane under any circumstances Tiffany and Leon have been far superior in service than anybody that I have ever met in any venue. There's something wrong with Nikki in Rogersville there seems to be a lot of anger and hatred and I don't know why it would have been directed towards me. This is why I am posting my response against them so that people could avoid them altogether.

I Would NEVER recommend their service to anyone. Their customer service is terrible. If you live…read moreanywhere outside the town they are located. They will take forever to get service to you. If you are an "on call" customer. They put you on the back burner. I call when we are at 30% propane. I only use propane to heat my house. I ordered 15 days ago and they still have not shown up. We have four kids. Ranging from 6 months old to 16y/o. When we called to see what was taking so long(now we are at 8%). Their response was. "We are not scheduled to service your area. We will be out in the near future". I asked if they could make a special delivery. They said it would be a $250 delivery fee. Then another $100 for a special trip. $350 in fee was more than the propane I ordered. I have asked to cancel their services in the past. At that time we had 50% propane(about 125gal.). They said they could cancel but would take the propane with the tank. The propane I HAD ALREADY PAID FOR. They were going to take and NOT reimburse me. I am about to take my loses and have another propane company come hook up a tank. At that point I will set their tank out by the curb. Tell them to come get their stuff. This is the most unprofessional, inconsiderate company ever. They cater to customers with monthly payments. For the monthly payments. Since i don't spend as much as other customers. Im not as valuable. They have the highest propane prices out of all gas companies. I recommend shopping around and going with a local company. If you want to run out of propane. Even when you call WELL in advance. Then this is the company for you. Save yourself the trouble. DO NOT USE Mountain Country Propane out of Sparta, Mo.

From the owner: Mountain Country Propane provides propane tank deliveries and installations, and residential and…read morecommercial tanks to South Central Missouri and Lake of the Ozarks.

We have been have been with J J propane about 9 years. Cannot say enough GOOD about this company …read more They are by far the most efficient and responsible propane company we have ever dealt with. They return calls within a reasonable amount of time no matter how busy they are in the winter months. To us, Kale is an outstanding employee!! He goes above and beyond to satisfy the customer. Thank you JJ propane!

Love this place! This RV park is peaceful and away from the city but close enough that you don't…read morehave to drive real far to get places. The new owners are really good guys and quick to help if you need something. Highly recommend a stay at this park if you're in the area. Do note however, there is no laundry or bath-house. They do fill propane onsite which is nice and there's a little general store that's open Fridays and Saturdays.

From the owner: Small RV Park right off of highway 60 for easy access. Fordland RV park offers large pull-through…read morespaces, full hook-up 50amp spaces with daily, weekly or long term monthly rates. The park is pet friendly and offers military and first responder discounts. Due to the quick access of highway 60 it’s a great place for quick overnight stays on long trips. A seasonal Ice cream shop is located inside the RV Park office. Soft serve ice cream, sundaes and floats, cold drinks, bagged ice and more! Propane refill station open for all. We offer fast service and competitive prices.