We spent thousands of dollars on a large project in our backyard. The soil they used was FILLED…read morewith rocks... EVERYWHERE you step... rocks. They would not respond to emails for weeks and it took 6 weeks for them to come out and "fix"the rock issue. We are beyond disappointed and want to warn everyone whose looking for a landscaper... we did have a lot of rain however we do now have ANY pebbles to run off into the grass. Also pitched the yard wrong leading to water pooling in the center of our yard which we discussed SEVERAL times we wanted it towards the back... SAVE YOUR MONEY.

Excellent customer service and beautiful work! I had a few quotes for replacing a wood tie…read moreretaining wall with block/rock. Went with Giglio because they had great communication and very competitive pricing. Andrew was ALWAYS available for questions, and I had a ton! Very quick to respond to emails. The guys that did the work were fast and very clean and did a great job. There was some miscommunication about where some plants got replanted and the guys were out the same day to fix it. I would highly recommend them! The pictures don't do it justice for what the final product looks like!

Travis and his team did all the work needed at my condo complex in one day. They are professional…read moreand very knowledgeable. I would highly recommend using them.

I was very impressed by the work done - quality and timely. Competitive pricing too. The workers…read morewere very nice and left my yard better than prior to the work being done. I was in constant communication through out the job. I am thrilled with the work and will definitely use them again .

Excellent service from start to finish! Quick to communicate, professional, on time, and did a…read morethorough job repairing our chimney. Highly recommend!

Chris Giglio and his team are amazing! We have had nothing but wonderful experiences with them…read more From lawn maintenance to taking down some trees, they have come through every time and did not disappoint! Excellent from the responsive phone call to the finish of the job. I highly recommend Giglio Landscaping and we will continue to use them in the future!

I had an unusable backyard. I called four contractors. two never return my call and the other two…read moredid but only one Forrest Dump came out the same day. I had no idea how I could salvage my yard until Brandon took the time and drew some plans. he turned an overwhelming experience into a joy. Now I have a beautiful,usable and safe yard. many thanks

Did a fantastic job removing granite and building a retaining wall for a pool. Ripped a chunk of my…read moregarage roof off with a bulldozer but repaired it the next day. It took him a month after he said he'd finish laying sand to actually come to our house and do it. When he was done, the sand was at a fairly steep angle. When, I told him I needed the land level, he said he made it angled on purpose to drain water. I asked him to level it and he said that no where in the contract did it state that the area for the pool had to be level. He just came and got his equipment after 2 weeks of leaving it in my yard, and he left all of the huge sand bags that he used. I joked with my girlfriend that even though I put the sand bags right in the bucket of his equipment he would probably just leave them in our yard which of course, he did. He also put a road in to get his equipment up to the pool area and left it in. That road now dumps water on to my driveway which freezes. He said he could fix that problem for another 6 thousand dollars. One day he was smoking marijuana on the job which might explain why he took out a piece of my garage and threw a tantrum where he was yelling at and kicking his trailer. I would not use this company again. I showed my Supervisor who needed some landscaping done, the work he did and he thought it was really nice. Then I told him the down side to using this company and instead of driving business to this company, I unfortunately had to strongly advise against using them.

Can to trim branches, missed the 2 obvious dead branches…read more Nick lied to me twice. He said I will come back to cut the 2 dead hazardous branches, he never did. 5 minute job. Very poor business, un professional.

Nick's crew was phenomenal!! I needed two big oak trees cut down over 40' tall. They had it done in…read moreone day and after all set and done I had no idea they were even here amazing work!!

I had two trees cut by them in April during the day when I was working. They drove on my yard and…read morecaused extensive damage with their trucks. When I came home and confronted them, they acted like it was not a big deal. I asked why they didn't call me at work to tell me about the damage, they said they called many times and texted me but I had no messages or calls from them about this. When I asked to see the calls on his phone, he said that he didn't have it with him. They worked on the lawn but it still has tracks from the tires. They have been very rude about resolving the issue. I would not recommend this company. They did good work for me previously but something has changed for the worse.

Very prompt and professional. We used this company to remove several trees in our front yard…read more After negotiating a price, they were at the house the following week. We were not at home and they texted pictures of the finished job to me. They cleaned up everything and left the area looking great.

Yesterday, Grass Roots rang my doorbell. My husband answered and said he wasn't aware that we had…read moreasked for their service, asked them to call me and come back another time. The man left. Thirty minutes later he came back, didn't ask if he could spray anything, didn't ring the bell. And then sprayed pesticides all over my lawn and left. I never called Grass Roots. They obviously had the wrong address. I have kids and a dog. I called three times and left messages asking them to call back to tell me what they sprayed, and how long I had to keep my dog and kids off the lawn. And also to make sure the technician knows he should never spray pesticide on someone's lawn who never asked for their service. They have not called me back.... Update - over a week later they called me back and apologized.

My lawn has never looked better. Excellent service at a great price. I highly recommend John and…read morethe full team.

Recently worked with April & Jim of Earthscapes CT on extensive outdoor stone repair and…read morelandscaping for our 60 year old quirky home in New Canaan CT- outstanding finished results & attention to detail from the Earthscapes Team! The first observation you'll make with April & Jim is their ability to help you envision your "end results" with consultative tweaks along the way due to their extensive landscape design experience. The Earthscapes Staff worked efficiently and effectively in crafting and installing stone walls that complemented our rolling landscape and accentuating with additional shrubbery plantings- all while laboring through some tough stretches of summer heat. Earthscapes listens, absorbs, and collaborates to bring your ideas to an "earthly" form!

We hired Earthscapes to take over my property maintenance based on a recommendation from someone…read morewho was described by Jim Waters of Earthscapes as one of his best clients and one of his most lucrative accounts. There were some glaring warning signs that we overlooked during the initial process of hiring Earthscapes including Jim's serious attitude problem, which was my biggest issue with him and ultimately the main reason we terminated our relationship with Earthscapes. * We had a minor drainage problem that Earthscapes made worse due to their inadequate solution and poor quality of work. Jim Waters suggested a solution to keep rain water flowing away from my driveway to prevent a handful of mulch from washing on to the driveway in heavy rain, but he did not do the job correctly and it looks awful. * We also had Earthscapes replace all of the plantings in the front of our house and replace with new plantings as some of the plantings had become mature and it looked a little overgrown in some places. We were not happy with the quality of the plantings overall and his crew did an extremely sloppy job and left a mess when they were done. I had to go out there with a hose and broom to clean off my walkways etc when they were done. I complained to Jim that we were not happy with the quality of his work and the plants but he did not want to hear it. * Overall, our property looked awful under the care of Earthscapes. I asked Jim several times to have someone trim my hedges etc in my backyard as it was clear that he wasn't coming around to check on my property to see what needed to be done. The work overall when performed was sloppy and inadequate. The Earthscapes Landscaping crew has completely ripped up my yard with their mowing machines because they were using machines that were too big for wet ground (not to mention that my property has some sloping areas). Instead of spending an extra 15 minutes at my house making turns at a slower speed etc, the Earthscapes crew determined it would be better to rip up my yard and make my backyard look like a motocross track, which is exactly what it looked like in some spots. * Jim Waters made comments to the effect that he does not make a lot of money from my account and gave the impression that we were not important clients. So I helped Jim out and fired him two weeks later after I found someone new. Now he doesn't have to worry about this unimportant client anymore, not that he ever did. The long and the short of this can be summed up in the fact that Jim Waters has a major attitude problem and thinks he is a lot more accomplished than he is. But I suppose congratulations to him that his business is so successful that he can take on accounts from unimportant clients and treat their properties like they don't matter until they get tired of it and Jim thinking there are no consequences for this type of unprofessional behavior. It is important that people are able to see this type of treatment of a client by Earthscapes. Jim likes to talk a lot and will not listen to a thing you say. He will just shape the conversation the way he needs it to go and that's the bottom line. If you try and go back at him with any type of feedback he does not like, he gets a major attitude problem, which is surprising in a service business. He does inferior work and then tries to persuade you that he is doing great work and that he is doing you a favor in many cases. It is actually quite comical at times, but it is time consuming to deal with and in my case we had to pay a new company to fix a lot of the problems he created. And in reference to cost, several times Jim mentioned to me that he did things a certain way because he was trying to save me money. I never asked him to save me money, I asked him to make my property look nice and to tell me how much it will cost to do that. In my experience, any time someone says they are trying to save you money it is usually the complete opposite of that. I do not need a guy like Jim Waters to worry about saving money for me, I needed him to make my property look nice and to show a little respect for my property and his client overall. This is not something he is able to do for his unimportant clients so be aware of this in case you fall into this category.