Friendly and efficient staff, clean and well maintained facilities and equipment, couldn't ask for…read moremore. Had a lot of laughs with the ladies at the front desk.

I recently got a CT-Scan performed here and I am very pleased with the office staff. The office…read morepracticed social distancing with the spaced out seats and hand sanitizer. For the customers convenience, we filled out forms on an I-pad device which was cleaned in-between patients. The check in process was quick and efficient. I signed in, paid my fee and waited for my tech to arrive and wheel me to the radiology area. I requested a wheel chair since I don't trust myself on crutches. Office Staff : 4.5 CT-Scan Technician: 5 Office Staff Covid CDC Procedures: 5 Prices: 3 (Expensive) Decor: 5 Location & Parking: 5 Once the technician(Stanley Harrold) came to get me, he was very pleasant and explained to me what he was doing while reassuring me that everything would be OK. He did explain his findings and told me that I didn't have 3 broken bones. I had 6 broken bones and Spiral fractures along the sides of my calf. I recently had fallen twice while using crutches so I knew additional damage was caused to my injured foot. My pain has been excruciating and relentless. The images explained what I had suspected all along and my heart sank. Tha technician Mr.Harrold spoke to my husband and I. He reassured us that everything would be fine and that I was in good hands. He also went on to say that my physician Dr.Johanesmeyer will explain to us my injury, his intended goal in regards to my Ankle repair and exactly what to expect afterwards. Quite honestly, I became overwhelmed, devastated, shocked and in disbelief at the magnitude of my injury. Overall, I am very satisfied with this radiology office. It's easy to drive here, there's plenty of parking, and I was treated very well. Everyone in this office was compassionate and helpful. I highly recommend .

They take good care of the patient, the staff was friendly,…read moreFrom the check in , radiology, and the doctors

Coming into this building, it's a little confusing because they don't have large, bold signs…read morestating which office is which, so it took me a second to find which office I need to go to. Once I found where I needed to go, I entered the door to the waiting area and there was no one at the front desk. After I signed in, the receptionist came out and she was very friendly. The medical assistant that I met with first was nice and informative. The doctor that I saw seemed nice and made sure I understood everything. Overall, a good experience.

We were there from out of town. This is a really bad place. I would not recommend. The doctor came…read morein said we can't help and we should have gone else where. Bed side manner was poor at best. OMG it was so bad. Doctor was a straight up ass. He must have been related to the person who signed his diploma Stay away from this place.

went in @ 5a & was out by 5:40a. all staff were very friendly. would highly recommend this ERread more

My family's experience during pregnancy care and delivery here was deeply mixed. There were…read moreindividual caregivers who were exceptional, but the overall system and process left us disappointed and, frankly, shaken. During high-risk screenings, we raised specific concerns about potential complications. Rather than feeling heard and evaluated in a focused way, the process felt standardized and procedural. We were given strong reassurance that certain conditions were not present, only to discover immediately after birth that one of those exact conditions was, in fact, present. Communication during follow-up screenings was also confusing. Important findings were shared casually and without context. We were moved through additional monitoring without clear explanation of what was being evaluated, what the risks were, or why certain decisions were being made. The experience felt checklist-driven rather than patient-centered. After delivery, the lack of coordination and condition-specific knowledge became more concerning. We received confident assurances about feeding and care approaches that later proved unrealistic given our child's medical needs. Some staff were clearly trying their best, but others spoke with certainty about issues they did not fully understand. Our newborn was handled and examined at times without meaningful explanation or discussion. For a family navigating unexpected medical complexity, that lack of clarity adds unnecessary stress. There were also smaller but telling process issues. For example, the hospital seemed unprepared to accommodate a vegetarian diet. Food orders were repeatedly incorrect despite clear communication about dietary preferences. While this may seem minor compared to medical care, it reflects broader coordination and communication gaps that were noticeable throughout our stay. That said, I want to clearly recognize the caregivers who made a meaningful difference. Emma, Lauren, Melisa, Susana, Suzi, Emily, Holly, Riley, and Jenn were compassionate, patient, and professional during an incredibly vulnerable time for our family. They treated us with dignity, listened to our concerns, and approached our baby with gentleness and care. Their empathy and steadiness did not go unnoticed. Kerstin, the occupational therapist who worked with us on feeding challenges, was exceptional. She was knowledgeable, calm, and deeply invested in helping us navigate a complex situation. She listened carefully, adjusted her approach thoughtfully, and demonstrated humility and genuine curiosity. That mindset made a profound difference in our experience and reflects what patient-centered care should look like. What ultimately left a lasting impression was not a lack of technology or medical capability, but what felt like a systemic process issue. Too often, the experience felt driven by routine protocols rather than individualized listening and critical thinking. When hospitals rely heavily on standardized workflows without tailoring them to patient concerns, families can feel unheard and underserved. There are clearly compassionate professionals working here, and several of them had a very positive impact on us. However, the broader communication and coordination gaps significantly affected our trust. I hope this feedback is received constructively and used to improve transparency, individualized care, and condition-specific preparedness for future families navigating high-risk pregnancies and unexpected diagnoses.

Wait time for lab work 1.5 hours. Soooo ridiculous ! Not a lot of folks waiting either.read more

Finding this place ain't easy but the lady at the main lobby was good about directing us to find…read moreElevator F that took us to the fifth floor where this office is located. Once there is just a matter of checking in and waiting for the nurse to call you and take you inside. This office basically do Bone Marrow biopsies, needed in order to find out how healthy the production of blood cells in your body is by taking a sample of the bone marrow from the hip bone. Also to determine if cancer has migrated to the bone marrow. Procedure takes about 5 minutes but prepping takes 2 hours and recovery only one hour. All professionals that work here are very caring. Doctors and nurses are an example here, so anyone else coming here be confident things will go in the right direction with first class attention to details and knowing that these people know what they are doing with the latest in technology and state of the art equipment. For such a delicate procedure to take only 5 minutes they really use the latest equipment, don't let the age of this building fool you to think otherwise.

I had a procedure scheduled here today and the folks I encountered really laid out the red carpet…read morefor me and walked me through the entire thing. Then everything went just as they said. Or better. These folks don't often get their due. I want to say Thank You!! You are appreciated. Latoya started it all off with a beautiful smile and a perfect ending with parking validation. Hope more people start writing about their health care experiences as these folks are some of our unsung heroes!! Three cheers!!!

They never get the correct info sent to the insurance company so claims get denied and they want…read moreyou to sign the waiver. They lie and say they tried to contact your doctor when they didn't. I've been here several times. It's a shame because the technicians that actually do the X-Ray and MRI are great. Just minimal effort by some employees that don't care and ruin it for everyone.

I had a decent experience at Tricounty Radiology. Making an appointment for the same day was quick…read moreand easy, once I arrived I was able to quickly feel out the needed information on their electronic paperwork, then after just a couple of minutes I was called to the back to get my x-ray. The technician was professional and I was able to get my x-ray done quickly; I just wish she had a more friendly personality. The whole process was quick and painless; took maybe 30 minutes in and out the door.

Having had multiple procedures here-- X-rays, MRIa on various parts, I highly recommend this…read morefacility! The staff is friendly and efficient. They get you in and out while taking the time to make sure you're taken care of. There is transparency in payment and appointments are easily scheduled.

I have been coming here for many many years!! it is always comforting, calm and relaxed in the…read moreladies waiting room! The breast imaging center here is top-notch! You are treated with dignity and respect regardless of the situation you are here for! They even have drinks and light snacks while you wait. I was well pleased when my doctor said that this was her preferred imaging location. I've known that for years, but now my new general practitioner is in complete alignment with me! Very quick and thorough in and out!

When I discovered that I needed some imaging, specifically an MRI of my femur. I decided to do…read moresome research on the options available in Mount Pleasant. After doing an extensive cross check of cost American health imaging was by far the cheapest option. My experience today was such a pleasure from the moment I walked through into the office to the end of my procedure. The staff of courteous kind very professional and made sure that I was well aware of the procedure itself and the cost involved. I have to say I was super impressed. I work in the medical field myself and American Health Imaging supersedes any experience I've previously had with traditional hospital facilities, and of course cost.!! The procedure took 35 minutes, I was supplied with headphones, blanket, and iPads, along with music of my choice to listen to. it made for a very comfortable experience. At the end of the procedure, I was given a disk with my information on it. I am highly recommending American Health Imaging for any of your radiology needs. Excellent all around.

I have had 2 studies performed at this center, a CT scan and an MRI. In each instance the center…read moremanager and the CT/MRI techs were super kind, patient and accommodating. Should I need additional imaging, I will contact them first as I feel they place the needs of the patient first and do not make you feel rushed or more/less important than the person before or after you. I am also a provider and will happily send my patients to this facility for studies in the future.

I had to go to Charleston Imaging Center for an MRI of my lumbar spine. Before arriving for my…read moreappointment, I was in communication with Lauran H. on the phone and e-mail. She was very professional, ensured all of my questions were answered prior to my appointment, and she was very timely in getting back to me. It was nice to finally meet her on the day of my appointment. The MRI technician, Judith, was also very professional and kind during the day of my visit. I was nervous about my scan because I expected to be going in feet first instead of head first. Unfortunately, I had to go in head first (FYI, you can't go in feet first at that facility apparently), and my scan lasted approximately one hour. I told her I was nervous about this, and she ensured me that she would keep me comfortable. Judith agreed to talk to me and check in with me throughout the procedure, which she did. This made me feel so much more comfortable and at ease during the experience. She also made sure I was comfortable inside the machine, chatted with me about my dog, and kindly burned me a CD copy of my scan to keep on record. Overall, I highly recommend Charleston Imaging Center for any of your imaging needs. If I ever need imaging in the future, I will definitely go here. I came from 5 hours away in North Carolina. The drive was worth it, and I would do it again.

The Imaging center for MRI's is clean and tiny. The medical…read morestaff which handles the patients are very nice and professional. But the female receptionist is a matter of fact ice queen, with a rude disposition. We noticed this when we arrived early for check in. But it wasn't personal, she treated further incoming patients with her Stalin type welcome. After leaving said location, I realized I had not requested or received a doctors excuse for my child. I called back and requested one be faxed. She informed me my child had already came back in to retrieve one. Which was impossible, since my child was riding with me. She explained to me she was too busy with a patient to do it now. She would do it later. That's the same thing she told me when I entered the building for the first time. But it gets better. The fax never was sent. So once again I called in and was told it would be done by another person.It never happened. I called in again, and spoke with her once more, and she said she was busy with a patient and would call me back. I called once again and with a rasp voice she handed over the phone to a gentlemen. He tried to fax, technical errors first try. Which he called me. Technical errors I understand. I sent him a fax, and he received. So he re faxed and it was successful. The only issue here is one female desk receptionist with a bad attitude and a constant response of I'm busy with a patient, whether your their or on the phone. But in her defense, she doesn't just target one person. She's a joyful basket of sunshine for everyone. Not! Also I'm adding that the young gentlemen did call and confirm I received the fax, and he was courteous. His counterpart could learn a lot from him.

Rude, poor process, medically unprofessional. Needs new management STAT!…read more Phlebotomist needs to learn what patient care and greeting means.

Part two of a horrible experience after to the manager at the 9313 Plaza Dr. location that my…read moreprescription wasn't being called in and having to wait one month before it was... I received a phone call from her after 5:30 telling me. I should find another office because of all the issues I was having meanwhile it was their issues that they were having, and I was exploiting them rightfully..... not only is she a horrible manager to represent the office. My part two of the saga is I received a phone call just last week from a Liana apparently a nurse telling me that legally they have 30 days to write me one prescription before discharging me and guess what no one still has called in this office is an absolute joke and anyone who goes here should be very scared if they're worried about their health!!!!!!!!!!! needless to say I do not need them for any prescriptions nor do I want anything to do with this office or unfortunate Palmetto primary care anything no administration office is listed anywhere on anybody's website. They direct you back to the office itself and the office managers which run the office is like a joke. It is a complete circus!!!! This review making me leave at least one star to post a review they are negative stars!!!!! and all need new jobs not in healthcare!!!