My family and I Came in around 4 ish. We could sit where I wanted and was greeted shortly after…read more The atmosphere was inviting but the restaurant was smaller. I wanted a little bit of everything and that's what I got! I ordered crab wontons, the good time roll, and a chicken dinner bowl. My family ordered a cucumber roll with cream cheese, a dinner plate with shrimp (habachi style ), and a dinner plate with chicken (teriyaki style). The crab wontons were great! They were filled and a little sweet. It also came with a lot! The sushi roll I had wasn't my favorite but the chicken dinner bowl was YUMMMMY. So so tasty. I used a little "yum yum" that they provided and it was good but truly not needed. My family loved everything they ordered. I believe one also had a salad and said it was good just the dressing was not very gingery which they enjoyed. I definitely will Be back! I want to try some other rolls to get a solid opinion on the sushi , otherwise the dinner bowl was so tasty I could just eat that every time.

I've ordered takeout from Umi a handful of times now and they are a great option for takeaway…read moreJapanese. The hibachi steak with fried rice and veggies is a huge portion that I can get 2 or 3 meals out of! And it reheats so well! It's my favorite item so far. The hibachi chicken didn't have a ton of flavor, but the chicken pieces were moist and plentiful. I also wish their yum yum sauce had a little more of a spice flare, but that's just my preference. It's super easy to call and place an order over the phone. They are always very nice and super fast!! I've never actually dined in, but it's always crowded when I go in and they have plenty of tables for bigger parties. The sushi platters look beautiful and I'll definitely have to try them soon!

Great hibachi option in West Ashley! Placing our online order was very easy and I liked that they…read morewill let you do various add ons. Parking is easy in their lot as well. Pick up was quick and they do have a few booths if you decide to dine in. The hibachi was nicely prepared - a bit basic (not bland but just not a ton of extras) but really tasty and easy to spice up with the white sauce and some soy. The dumplings were tasty as well. The price point for the serving size was great.

Sushi was decent. Hibachi was inedible. Genuinely the worst food I have ever had and I eat…read moreliterally everything... no words for how bad this place is now.

family night fun night. all day long…read more quick service. salad. chicken. steak. ready for another day!!

This was a very nice lunch! I got the box with the shrimp tempura and veggies, spring roll, sushi…read moreand a delicious rice combo. This was perfect for a great service that accommodated 5 of us in a in-and-out required situation. Great parking as it's in the belle hall store complex. I will definitely go back to have that meal again!

Sushi amazing huge fresh beautiful!!! Hibachi very good…read more Portions could be bigger for price. Chef was super funny and engaging and catered to us on a personal level. Espresso martini was delicious! Place is clean and easily a new favorite spot. We even went back the very next day for lunch lol and that's what's pictured. There is an added 18% gratuity which is fine and is very well displayed at the front of restaurant and on menus.

Just picked up the $120 order. Sashimi Deluxe was tiny -…read morefor a $50 plate. Chef's choices were ok. Shrimp was not good. Waste of our time. Clam was chewy and missing a piece. Edamame was awful - looked and tasted like it was from Tuesday before. Really disappointed in portion size and quality. We would not use them again.

FIRST OFF, RESIDENT DOCTOR JESSICA KRANDAL TOLD MY MOM WHILE SHE WAS IN THE HOSPITAL TO JUST DIE,…read moreNO ONE WANTS HER ALIVE!!!!! MY MOM TOLD ME THIS OUT HER OWN MOUTH. THEN SHE TELLS MY MOM'S FIANCE HE CAN STOP COMING TO THE HOSPITAL BECAUSE MY MOM ISN'T MAKING IT OUT THERE ALIVE. HERE'S THE STORY BEHIND ALL THIS. I will start off with the latest occurrence when my mother died. My mom was diagnosed with double pneumonia (both lungs) back in July 2024. She went to Trident and they treated her. They sent her home a week later. The nurse that came by her home checked her hemoglobin levels and it was at a 0 a few days later. She told my mom to rush to the hospital asap or she could die shortly. Since she lived about a mile from Trident she went back. She kept complaining about the IV they gave her in her arm. She said the IV kept hurting. Apparently, they put the needle in her arm, into the bone. I have attached a photo of how bruised her arm was when they finally removed the IV the next day, and many calls to the nurse. After about two weeks, they sent her home. None of us knowing , they never cured the pneumonia. One day at home she said she couldn't breathe, so she went to Roper in Summerville, they moved her to the downtown Charleston location. She stayed there for about a week. They sent her to rehab to get her strength back for walking. While at rehab she started having chest issues, and they sent her back to Trident. While there, they said the pneumonia was not getting better, or worse, it was stagnant. We thought they got rid of the pneumonia this whole time. One day she would do good, the next day she would do bad. They put her in ICU and called us and told us to come see her because she only has hours to live. We had the whole family there to see her. The next day, she was laughing and talking. Another doctor we haven't seen before said she has about 48% lung capacity left, due to COPD and Emphysema, and of course, the pneumonia. He said his goal was to have her breathing on her own so he put her on a nasal tube to have her breathing. She would talk to us and use her phone. The next morning, we get another call from a different person stating she isn't doing well and she will likely pass that day. We went to see her and stayed with her for hours. For two days she was on the mask to help her breathe. The next day, she was back on the nasal tube. Laughing and trying to talk, but her voice was weak. We kept getting calls in the mornings saying she isn't doing well, but the night time, she would do well. We couldn't understand it. One doctor said she is moving in the right direction, and the other doctor would say the opposite. One day while I was there visiting my mom a resident Dr. named Jessica Krandal came in. She was staring at my mom weirdly. I didn't understand why. A day or two later my mom tells me the Resident Dr. Jessica Krandal told her to, "just die, no one wants her alive!" We told the nursing station about the situation and they said they would not allow her back in my mom's room, and contact her boss. A day later, she's back in the room, telling my mom's fiance that my mom is not getting out the hospital alive and he can stop coming. The day of my mom's passing, a few days later, the doctor calls me on the phone and tells me to come down there because she's not doing well. Then she proceeds to put Jessica Krandal on the phone, after all this, they put her on the phone. This was a slap in the face. ....another incident involving my then 16-years-old son. He woke us up at 4am saying he can't breathe. We sent him back to bed and again, he woke us back up, saying he can't breathe. We took him to Trident, and they said he has anxiety. My wife argued about what does he have to cause that much anxiety. They did a test on him and found out his heart was beating irregularly. They rushed him to MUSC where he was diagnosed with myocarditis. Please, avoid this place if possible.

Having to deal with a hospital, a LOT more often than not will evoke a feeling of anxiety or worse…read more That's why it's important to know up front the type of care and facilities are abundant and their reputation. For the record, I've had to deal with hospitals in six states for 13 surgeries, 10 procedures, 8 ER visits as well as having to attend to family members who were in critical or relatively bad condition so I have a pretty large sample size to draw comparisons. That leads me to this review for Trident Medical Center which isn't very good. I'll be factual and leave emotion out of the review as it's important to be fair and balanced. First off when I drove to visit my family, there was a huge pothole in the main road leading up to the hospital. It took weeks to fix and when I asked the nurses about that and they giggled as if it's an ongoing joke. It has since been repaired but it gives pause that a hazard at a hospital isn't repaired in expedited fashion. One of my loved ones was transferred from their satellite facilities to this one located on Medical Plaza during an emergency situation. The records and/or information either wasn't fully documented or properly received thus slowing down the treatment at the main center. I'm very disturbed how the first hospitals findings can summarily be waved in favor of restarting the root cause efforts of a critical patient. Next the doctors without consulting my mother called in a specialist doctor for more input. The next of kin are required to be consulted when bringing in other medical professionals. Moreover, this doctor only reinforced what the initial satellite facility had originally suggested. I completely understand the effort to give fast and quality care however if an initial doctor makes a diagnosis based on tests why redo the same efforts? As for the nurses they were great in almost all aspects of their respective jobs. They gave us good communication, were accurate with their needles (trust me, I've had really bad experiences will less than stellar nurses) and attentive to the patient. As for their demeanor they were pleasant but worked with efficiency to ensure the comfort of the patient. There is one small issue as another loved one had a do not resuscitate order and this was made clear in the paperwork and my brother. The acting staff then encouraged my family to keep him alive "and all he had to live for." The severity of the situation dictated otherwise; thus these needless conversations only make the process inconvenient for the family and prolong the patients suffering as care was and wasn't administered until this was resolved in the eyes of the hospital. Finally, I'm not sure who cleans the hospital as every time I've stayed at a hospital, the rooms are cleaned daily. This hospital wasn't and I'm not sure why. Therefore, my mother would often clean the room while she remained with my dad. As far as records are concerned, there is a level of deceit that is being practiced here. After my father died, in accordance to law, copies of the records are to be handed over to the next of kin, spouse, etc. For more than 2 years Trident has refused to hand over any info stating the records now have to be filed with a judge. This leads one to suspect there were issues that they don't want the us to know about. Overall, my two prolonged experiences at this hospital were less than stellar when compared to, well any other hospital. Doctors tread over each other's test results, they aren't quick to release records of a patients stay, the upkeep both outside and inside the hospital isn't a high priority and a family's desires aren't always considered. If one is to have a choice, I would advise continue looking however in the unfortunate situation should arise and this hospital is where you end up, make sure you have informed loved ones taking charge on your behalf. While I don't believe the doctor and staff are incompetent, they don't inspire enthusiasm.

OPEN LETTER RE COST OF FOOT XRAY RSFH…read more I wanted to warn everyone about an experience that I recently had at the Roper St Francis Healthcare system. After seeing a local doctor, I went to get an x-ray of my right foot. I had a written order in hand when I got to the St Francis branch in west ashley. After checking in, I was told to sit down. After some time, before the X-ray was done, I was called to see another lady who wanted more information. This was to determine whether I would be authorized to get an x-ray. I was told by this young lady that my co-pay for a simple x-ray of the right foot would be more than $118. I have a comprehensive Medicare Advantage plan that has minimal co-pays. When I questioned the amount of the charge, I was told that the full charge for a simple x-ray of the right foot would be $769, with my portion being more than $118. ........... I found this astounding! When I asked why this was so much, I was told that there was an extra hospital fee added to the Xray charge. This was despite me simply walking in from the parking lot and not using any other Hospital service. I was flabbergasted.....I asked the lady to double-check to make sure that was correct and she called one of the supervisors who confirmed the amount of the charge. Because I had been able to ambulate for a few days despite a likely broken bone in my foot , I declined the X-ray because I thought the charge was extortionate. I was fortunate in being able to seek an x-ray somewhere else, but I expect that the hospital applies this same process to everyone, many of whom are unable to decline. The next day, I called two different locations, and was quoted a cash price without insurance, ranging from $75 to $99. This was the total cost including the Radiologists charge. I understand that our medical system is now run by business and insurance people with the help of the government. The clinical people that work in the Hospitals and Clinics have little to no say so. When I think of our Medical system in the United States, the words shameful and obscene come to mind.

My family's experience during pregnancy care and delivery here was deeply mixed. There were…read moreindividual caregivers who were exceptional, but the overall system and process left us disappointed and, frankly, shaken. During high-risk screenings, we raised specific concerns about potential complications. Rather than feeling heard and evaluated in a focused way, the process felt standardized and procedural. We were given strong reassurance that certain conditions were not present, only to discover immediately after birth that one of those exact conditions was, in fact, present. Communication during follow-up screenings was also confusing. Important findings were shared casually and without context. We were moved through additional monitoring without clear explanation of what was being evaluated, what the risks were, or why certain decisions were being made. The experience felt checklist-driven rather than patient-centered. After delivery, the lack of coordination and condition-specific knowledge became more concerning. We received confident assurances about feeding and care approaches that later proved unrealistic given our child's medical needs. Some staff were clearly trying their best, but others spoke with certainty about issues they did not fully understand. Our newborn was handled and examined at times without meaningful explanation or discussion. For a family navigating unexpected medical complexity, that lack of clarity adds unnecessary stress. There were also smaller but telling process issues. For example, the hospital seemed unprepared to accommodate a vegetarian diet. Food orders were repeatedly incorrect despite clear communication about dietary preferences. While this may seem minor compared to medical care, it reflects broader coordination and communication gaps that were noticeable throughout our stay. That said, I want to clearly recognize the caregivers who made a meaningful difference. Emma, Lauren, Melisa, Susana, Suzi, Emily, Holly, Riley, and Jenn were compassionate, patient, and professional during an incredibly vulnerable time for our family. They treated us with dignity, listened to our concerns, and approached our baby with gentleness and care. Their empathy and steadiness did not go unnoticed. Kerstin, the occupational therapist who worked with us on feeding challenges, was exceptional. She was knowledgeable, calm, and deeply invested in helping us navigate a complex situation. She listened carefully, adjusted her approach thoughtfully, and demonstrated humility and genuine curiosity. That mindset made a profound difference in our experience and reflects what patient-centered care should look like. What ultimately left a lasting impression was not a lack of technology or medical capability, but what felt like a systemic process issue. Too often, the experience felt driven by routine protocols rather than individualized listening and critical thinking. When hospitals rely heavily on standardized workflows without tailoring them to patient concerns, families can feel unheard and underserved. There are clearly compassionate professionals working here, and several of them had a very positive impact on us. However, the broader communication and coordination gaps significantly affected our trust. I hope this feedback is received constructively and used to improve transparency, individualized care, and condition-specific preparedness for future families navigating high-risk pregnancies and unexpected diagnoses.

Was a smooth check in and very quick in and out! They even did something extra for me I didn't go…read morein for which I was happy about!

An exceptional, affordable, efficient friendly option for urgent care(or primary). I had a knee…read moreinjury I needed looked at before Christmas. I checked in online and paid $97. Drove over and was seen immediately- no wait or paperwork. That single fee covered 3 X-rays, all basic vitals check, blood work (w instant results)for infection, my knee being wrapped, and my prescription. I was out in only 20 minutes!10 out of 10 service. Great people and business. Highly recommend.

I came here due to major sinus/allergy issues during an out of town work trip. it was one of only a…read morefew places that was open after normal work hours and could get me in; however, I wish that I hadn't gone. The healthcare provider asked what I was doing to try and fix the problem: I said that I was taking Zyrtec, drinking water, and using eye drops and that none of it was working as I was getting progressively worse. She then told me all about how I should follow up on having high blood pressure because my numbers were slightly out of range. I appreciate her looking out, but that had nothing to do with my sinus issue. She then put together a treatment plan, which consisted of...Zyrtec, drink water, use eye drops, and a prescription nose spray that "maybe" would help. so the only thing different from what I was already doing and getting worse was the nose spray that would "maybe" work. it didn't. Two weeks later I got my $141 bill on the mail, I guess for getting a wonderful lecture on blood pressure and a treatment plan not very different from what I was already doing. I would NOT recommend this place.

Do not come here unless you would like to wait for well over an hour in an empty waiting room…read more There is 0 urgency nor customer service. Better off just waiting it out.

I am so grateful for Deeper Healing. One must truly understand where they are in their journey, and…read morefor myself, I am at the end of a six year battle with Lyme Disease and coinfections. I had already healed from the major pathologies before coming to Deeper Healing, and my purpose here was to stay in healing and focus on rebuilding my gut, brain, adrenal, and endocrine systems. My expectations have been met in every way. True healing is a journey. Chronic illness is like peeling an onion, layer after layer, and it takes work, patience, and real commitment from the patient as well. You have to understand the process, be invested, and be all in if you want to get better. Hard work never comes easy, but it is worth it. I also have to say that my favorite part of the entire experience has been ART. I adore Dr. Klinghardt, who is a pioneer in the Lyme world, and seeing his work applied so precisely and effectively has been incredible. I am finally feeling hope, strength, and clarity again. Deeper Healing has been life changing, and I cannot recommend them enough.

He's extremely rude and unfriendly! Worst of all I do not feel like he didn't anything to help me…read morewith the the medical issues I've been experiencing.