Parking is a nightmare here! Came in for my appointment and staff was really pleasant! I really…read moreenjoyed my doctor visit with the ENT And audiologist!

I came here for my first COVID-19 vaccine, and MUSC has the process down. Signs tell you where to…read morego, and the desk is staffed that you don't have to wait to check in. I arrived to my 2:40 PM appointment about five minutes early. As soon as I checked in at the desk, the receptionist directed me into an exam room to get my shot. The nurse, Norine, was upbeat and positive. She asked a few questions- the usual consent to receive the vaccine, and that I had not tested positive for COVID recently or received antibody treatments. Norine said she'd been giving COVID-19 vaccines every day since February, and she was a pro. I barely felt the needle. My second appointment is in three weeks, as I got the Pfizer vaccine. I waited for 15 minutes before leaving, which is standard for COVID-19 shots. There are no magazines in the waiting room, so if you don't want to be on your phone, take a magazine or book. Parking is free in the large lot, and I only spent about 20 minutes total (shot + wait) here. The one side effect I experienced was soreness at the injection site, for about a day. The only thing that could've improved my experience would be a fun band-aid or a sticker, but alas, I got a shot of hope for returning to normal in the future.

After meeting Dr. Wilson & her amazing team for HRT I have felt better than I have in 12+ years…read more Dr. Wilson listened to my problems & asked relevant questions to solve my problem list. I had emergency surgery to remove my ovaries leaving me in full blown menopause with all the symptoms. Previously, my OBGYN would 'gaslight' me & tell me it was my eating habits causing my problems & not my lack of hormones. I knew in my heart it was my hormones & I just needed someone to help me find the answers. Dr. Wilson gave me back so many things I didn't know were missing. Things I had lived with for over 12+ years. I recommend everyone to her & her team. What are you waiting for ladies? Go get your life back & stop suffering!

From the owner: At Charleston Healthspan Institute, our experienced physicians are experts in bio-identical hormone…read morereplacement therapy. As early as their late 30's, women can become deficient in progesterone and testosterone, and men can experience testosterone deficiency at almost any age. Receiving bio-identical hormone replacement therapy to help your body function at an optimal level will lead to a happier, healthier life.

Care and concern for my injury was truly above and beyond. Staff was so patient and allowed me to…read moretake as much time as needed before leaving. I wish I remembered the nurses names who cared for me. So so appreciative of them.

I had a very concerning experience at East Cooper Medical Center in Mount Pleasant involving a…read morenurse who identified herself as Wendy. My cousin, a Puerto Rican American, came to the ER with severe abdominal/side/back pain and was visibly crying and in significant distress. She called me earlier that evening crying and asking for help. When I arrived at approximately 11:00 PM, I personally observed that she was still in severe pain and distress. What concerns me most is that it was not until after I arrived, spoke with the nursing staff, and requested that another nurse assist my cousin that she received medication from a different nurse. After that nurse, Nicki, administered the medication, I personally watched my cousin finally begin to get relief. She was able to sit up, talk to me, and most importantly, she was no longer crying and visibly suffering from the severe pain she had been experiencing. That made the earlier lack of relief especially concerning to me. I had also requested that Wendy no longer care for my cousin because my cousin had become uncomfortable with the way she was being treated. Despite that request, Wendy returned to the room. My cousin was asking reasonable questions about how long she would have to wait for her ultrasound. She was already extremely anxious and began visibly shaking. Instead of helping calm the situation, Wendy told her to "stop acting like a child and start acting like an adult." I found that completely inappropriate toward a patient who was already experiencing severe pain and distress. I was also concerned that medication was brought into the room without a clear explanation of what it was before my cousin took it. I believe patients should be clearly informed about medications they are being given. Eventually, another nurse came into the room and treated my cousin with kindness and professionalism. That nurse even apologized for what had happened earlier. The contrast between the two interactions was significant. To be clear, my concern is not simply that the ER could not immediately determine the cause of my cousin's pain. We understand that emergency medicine involves testing and uncertainty. My concern is how my cousin was treated while she was seeking care and particularly the fact that she remained in severe distress until after I intervened and another nurse provided medication, after which I personally witnessed a significant improvement in her condition. We are still waiting to submit a formal complaint to ask the hospital to review the entire encounter, including the medication administration record, nursing documentation, and staff conduct. If you visit this ER, advocate for yourself, ask questions about medications before taking them, and bring someone you trust with you if possible. Patients deserve to be treated with dignity, compassion, and respect when they are at their most vulnerable.

Came here for a post op appointment since we were going to be in the Mount P area rather than…read morehaving to run across town. Check in was easy at the front desk and had to take the questionnaire with me to the second floor and waited for the nurse to call me. Appointment went well and Doctor was happy to see how well the incision is healing. 2022 is a medical year! Hope the second half of the year things go back to some normalcy This is one busy place, arrive early, plenty of parking

This is a satellite location for MUSC's Orthopedic practice and Storm Eye Institute. I've seen…read morespecialists here for both. There's plenty of parking and check in on the first floor is quick and easy. Several ophthalmologists perform cataract removal procedures at this facility. Each of my procedures, performed by Dr. Linda Poole Perry, were smooth and pre-op care was professional and proficient. Next day follow up was downtown at the Ashley Avenue location. I've also been seen by an orthopedic surgeon, Dr. Richard Friedman, on the second floor. This facility can perform X-rays but ultrasound and MRI are scheduled at the Midtown facility. No complaints!

We ended up at the ER after a very frustrating experience trying to get seen at an urgent care…read morefollowing a pretty hard fall down the stairs. I was in significant pain and honestly wasn't expecting much when we arrived. First, the not-so-great: getting to the ER entrance was a little confusing. The entrance isn't particularly well marked, and once inside, the facility is little dingy. The reception staff are tucked into what feels like a little hole of an office, and the waiting room is worn. The TV was blasting, and someone was watching videos on their phone without earbuds, so it wasn't exactly a peaceful environment--but it's an ER, so I certainly wasn't expecting a spa. What impressed me was the people. The reception staff were incredibly kind. The nurses were wonderful. The attending physician was attentive, professional, and reassuring. The X-ray technician was also kind and efficient. Every single person we encountered treated me with loads of care and patience. Most importantly, the care was prompt and well organized. I was evaluated, had the X-ray I needed, and we were out in about two hours. Probably under two hours. Thank you to everyone who took care of me. You made a painful and stressful situation so much easier.

I have had to deal with 3 different emergency rooms over the past week and this is by FAR the best…read morecare and most efficient! Their staff is friendly, considerate, attentive and efficient! Excellent care given and received both times here! From the registration to discharge they have great care hands down! Need a first or second opinion? Come here for sure!

Every time I go through the doors of this facility, I secretly wish all Americans who contributed…read moreto making this place great could avail themselves of the services. So I thank you all! I know, as a former member of the best armed service (Navy, thank you very much), that there are those who will under the best of circumstances, complain about anything and everything that doesn't suit the immediate need. I'm here to tell EVERYONE that the Ralph H Johnson VA medical center gives its all to serve the Veterans in Charleston. If you are a Veteran, engaged in your own healthcare, you WILL be impressed. But let's not disparage those who are less engaged; we don't know their circumstances. I digress. I'm impressed with the care I receive, even during the current pandemic. I've been able to appoint in a reasonable time with every needed service, and I have yet to be disappointed in either outpatient or inpatient care (yes, I have had to spend a few nights there). When asked, "Which VA Medical Center offers the best care? Top 5 answers are on the board", the #1 answer is....Ralph H Johnson VAMC !

Great service!!! Every time I have an appointment, things run smooth, parking is a little crazy,…read morebut what do you expect for a big facility!! The staff very friendly! Everything went by very smoothly!! Great job to all the staff!! Special thanks to Dr McFadden and his team!!

I'd been dealing with some health issues and been brushed off by my primary care and a specialist…read moreand told that all i needed was to be consistent and I'd reach my goals. My first visit with Melissa Altman she listened, took my concerns seriously, and made sure that I got to ask any questions I had. She was very thorough in her review of my initial questionnaire and in her follow up questions based on my responses. My second visit was just as great and I was extremely satisfied with the lab results and the treatment plan prescribed. The rest of the office staff are so friendly and welcoming. I had to bring my toddler with me and he is all over the place and they were so understanding and tolerant of him. They accommodated my son and me and I am so grateful. Will definitely continue to see them. I highly recommend Merge Medical. Especially if you're struggling to get to the root cause of issues you're having and feel like you're not functioning at your best!

I think under normal circumstances I would have loved to proceed with a treatment here but when I…read morewalked in, the first worker I met there at the front desk was not wearing a mask. For a medical center that has signs posted on their front door claiming they are taking precautions against COVID, I was alarmed the office was not promoting mask use. I thought this misfortune would end at the door, yet when Melissa Altman RN then met me for my appointment and was also not wearing one at all, she told me I could take mine off if it made me feel comfortable which obviously it did not and she didn't put on a mask to meet my comfort level displayed. I can't proceed with a medical treatment by professionals that are not even taking the virus seriously. Otherwise I think I would've continued with Merge Medical.