Having had multiple procedures here-- X-rays, MRIa on various parts, I highly recommend this…read morefacility! The staff is friendly and efficient. They get you in and out while taking the time to make sure you're taken care of. There is transparency in payment and appointments are easily scheduled.

I have been coming here for many many years!! it is always comforting, calm and relaxed in the…read moreladies waiting room! The breast imaging center here is top-notch! You are treated with dignity and respect regardless of the situation you are here for! They even have drinks and light snacks while you wait. I was well pleased when my doctor said that this was her preferred imaging location. I've known that for years, but now my new general practitioner is in complete alignment with me! Very quick and thorough in and out!

Overall my experience has been great for many years. pleasant staff, quick availability, prompt and…read morefast service. However, this year I have not been able to get them on the phone to schedule an appointment. I have called and left a message with no return call, as well as called and waited on hold for over 20 minutes with no-one ever picking up. Normally, I schedule the same day I get my orders to avoid 2 separate trips to Mt Pleasant, but not this year. Therefore, I will be switching to another facility. This is unfortunate.

I was referred here by my doctor for a standard mammogram. The breast center called right away to…read moreschedule an appointment. They have no email or text appointment confirmation system. When I asked about this, I was told they were working on it. I added to appointment details to my calendar. I show up for my 7:45am appointment and am told I must be mistaken because they do not start until later in the day that day of the week. After some discussion, it's determined I'm booked for the wrong procedure. The check in people have not arrived yet for the day. So after some waiting around, I'm taken back for my screening. The tech was great. Friendly and efficient. I then get a call From someone at the office that the doctor would like to see me for a follow up. I book an appointment. Two days prior the next appointment, I get a call confirming my appointment and my financial responsibility for the appointment which will be $800. After virtual no communication from the doctor about why the appointment was necessary and a lack of explanation upon booking the follow up about the increased nature of the expense, I decided to move the appointment. I asked to be emailed an estimate. It's been a day and I have not received it. Overall, they seemed disorganized. I'll take my business somewhere else where the communication is better and more thorough. Updating my review from three to four stars. I called back and spoke directly with a tech. She was very helpful in explaining things to me. She reconnected me with the finance department. The gal there remembered talking to me, apologized for the email not getting sent, and was very helpful in getting me the info I needed.

When I discovered that I needed some imaging, specifically an MRI of my femur. I decided to do…read moresome research on the options available in Mount Pleasant. After doing an extensive cross check of cost American health imaging was by far the cheapest option. My experience today was such a pleasure from the moment I walked through into the office to the end of my procedure. The staff of courteous kind very professional and made sure that I was well aware of the procedure itself and the cost involved. I have to say I was super impressed. I work in the medical field myself and American Health Imaging supersedes any experience I've previously had with traditional hospital facilities, and of course cost.!! The procedure took 35 minutes, I was supplied with headphones, blanket, and iPads, along with music of my choice to listen to. it made for a very comfortable experience. At the end of the procedure, I was given a disk with my information on it. I am highly recommending American Health Imaging for any of your radiology needs. Excellent all around.

I have had 2 studies performed at this center, a CT scan and an MRI. In each instance the center…read moremanager and the CT/MRI techs were super kind, patient and accommodating. Should I need additional imaging, I will contact them first as I feel they place the needs of the patient first and do not make you feel rushed or more/less important than the person before or after you. I am also a provider and will happily send my patients to this facility for studies in the future.

Very friendly staff. Dr. Goltra took the time to explain in terms that I could understand what my…read moreissues with back pain were and how he could help. i have been able to avoid surgical intervention and am so happy to have found him to treat my back pain.

Are you having back issues or neck pain? Hip issues from sciatica pain? Give The Southeastern…read moreSpine Institute a call! The SSI in Mt. Pleasant, SC, offers patients the very best in spine health expertise, technology and procedures. They have a wonderful physician staff, which includes spine surgeons, neurosurgeons, sports medicine orthopedic specialists, non-surgical rehab doctors and pain management specialists. My Mom has degenerative disc disease and Dr. Steven Poletti has successfully done two back surgeries on her. She has sung his praises for years to so many family members and friends. Unfortunately, he (or SSI) will not see her anymore because she has Humana Insurance or because my Mom's plan changed under Humana. I just know, if she goes there, they won't accept her insurance. She's 84 now, so I'm hoping she continues to do well. I went to SSI in June of 2024 and saw Dr. Timothy Bryan. Dr. Bryan sent orders downstairs to their surgical center for me to get an injection by Dr. Levin. Two days after getting the injection, my arthritis/sciatica pain was completely gone. No nicer group than the ones in the surgical center. Thank you, Dr. Levin!! Beautiful, clean, new building Wonderful, on-site surgical center MRIs done in the same building The Surgical Staff is the nicest! Only thing I could suggest.... The lobby is so huge when you walk in on the main floor. Maybe a snack cart, or vending machine to sell snacks or drinks? If a patient is seen up stairs, then goes to get an MRI, then they are sent to get a shot, your wait time could be longer than expected. Your driver may need a drink while they wait on the patient, too! **If you visit, take a drink and a snack, especially if you're a diabetic.

Poor follow up and lack of communication. Some of the nurses…read morewhere I got my injections were extremely rude!!

Finding this place ain't easy but the lady at the main lobby was good about directing us to find…read moreElevator F that took us to the fifth floor where this office is located. Once there is just a matter of checking in and waiting for the nurse to call you and take you inside. This office basically do Bone Marrow biopsies, needed in order to find out how healthy the production of blood cells in your body is by taking a sample of the bone marrow from the hip bone. Also to determine if cancer has migrated to the bone marrow. Procedure takes about 5 minutes but prepping takes 2 hours and recovery only one hour. All professionals that work here are very caring. Doctors and nurses are an example here, so anyone else coming here be confident things will go in the right direction with first class attention to details and knowing that these people know what they are doing with the latest in technology and state of the art equipment. For such a delicate procedure to take only 5 minutes they really use the latest equipment, don't let the age of this building fool you to think otherwise.

I had a procedure scheduled here today and the folks I encountered really laid out the red carpet…read morefor me and walked me through the entire thing. Then everything went just as they said. Or better. These folks don't often get their due. I want to say Thank You!! You are appreciated. Latoya started it all off with a beautiful smile and a perfect ending with parking validation. Hope more people start writing about their health care experiences as these folks are some of our unsung heroes!! Three cheers!!!

Parking is a nightmare here! Came in for my appointment and staff was really pleasant! I really…read moreenjoyed my doctor visit with the ENT And audiologist!

I came here for my first COVID-19 vaccine, and MUSC has the process down. Signs tell you where to…read morego, and the desk is staffed that you don't have to wait to check in. I arrived to my 2:40 PM appointment about five minutes early. As soon as I checked in at the desk, the receptionist directed me into an exam room to get my shot. The nurse, Norine, was upbeat and positive. She asked a few questions- the usual consent to receive the vaccine, and that I had not tested positive for COVID recently or received antibody treatments. Norine said she'd been giving COVID-19 vaccines every day since February, and she was a pro. I barely felt the needle. My second appointment is in three weeks, as I got the Pfizer vaccine. I waited for 15 minutes before leaving, which is standard for COVID-19 shots. There are no magazines in the waiting room, so if you don't want to be on your phone, take a magazine or book. Parking is free in the large lot, and I only spent about 20 minutes total (shot + wait) here. The one side effect I experienced was soreness at the injection site, for about a day. The only thing that could've improved my experience would be a fun band-aid or a sticker, but alas, I got a shot of hope for returning to normal in the future.

Roper Hospital Diagnostics - James Island on Folly Road on James Island is a reliable place for all…read morethings diagnostics and MRI services. The professionals here are caring and knowledgeable and work hard to make sure that everything is taken care of. They make the process of getting in and out very easy and efficient.

This is the same as the one Downtown Charleston but much more convenient because parking for…read moreRadiology patients is right next to the main door, no walking, no parking ticket fee. They give you a passport with a bar code to check in so during the course of the treatment all you do is scan the pass and the personnel knows you are in the building so the process starts right away. Treatment is scheduled for the same time every day for the entire length of the process. Treatment itself takes a few minutes but the amount of radiation you get is far greater than that at the dentist so time spent at this facility is only about 15 minutes and you are on your way. Like all the other MUSC facilities that are directly related to cancer the personnel working here have an incredible positive attitude and the care and compassion they shine on you make the process go smoothly. Will be coming here daily for wife's treatment for the next few weeks