I had to go to Charleston Imaging Center for an MRI of my lumbar spine. Before arriving for my…read moreappointment, I was in communication with Lauran H. on the phone and e-mail. She was very professional, ensured all of my questions were answered prior to my appointment, and she was very timely in getting back to me. It was nice to finally meet her on the day of my appointment. The MRI technician, Judith, was also very professional and kind during the day of my visit. I was nervous about my scan because I expected to be going in feet first instead of head first. Unfortunately, I had to go in head first (FYI, you can't go in feet first at that facility apparently), and my scan lasted approximately one hour. I told her I was nervous about this, and she ensured me that she would keep me comfortable. Judith agreed to talk to me and check in with me throughout the procedure, which she did. This made me feel so much more comfortable and at ease during the experience. She also made sure I was comfortable inside the machine, chatted with me about my dog, and kindly burned me a CD copy of my scan to keep on record. Overall, I highly recommend Charleston Imaging Center for any of your imaging needs. If I ever need imaging in the future, I will definitely go here. I came from 5 hours away in North Carolina. The drive was worth it, and I would do it again.

The Imaging center for MRI's is clean and tiny. The medical…read morestaff which handles the patients are very nice and professional. But the female receptionist is a matter of fact ice queen, with a rude disposition. We noticed this when we arrived early for check in. But it wasn't personal, she treated further incoming patients with her Stalin type welcome. After leaving said location, I realized I had not requested or received a doctors excuse for my child. I called back and requested one be faxed. She informed me my child had already came back in to retrieve one. Which was impossible, since my child was riding with me. She explained to me she was too busy with a patient to do it now. She would do it later. That's the same thing she told me when I entered the building for the first time. But it gets better. The fax never was sent. So once again I called in and was told it would be done by another person.It never happened. I called in again, and spoke with her once more, and she said she was busy with a patient and would call me back. I called once again and with a rasp voice she handed over the phone to a gentlemen. He tried to fax, technical errors first try. Which he called me. Technical errors I understand. I sent him a fax, and he received. So he re faxed and it was successful. The only issue here is one female desk receptionist with a bad attitude and a constant response of I'm busy with a patient, whether your their or on the phone. But in her defense, she doesn't just target one person. She's a joyful basket of sunshine for everyone. Not! Also I'm adding that the young gentlemen did call and confirm I received the fax, and he was courteous. His counterpart could learn a lot from him.

Wow. Outstanding. Very friendly knowledgeable staff. Answered all our questions. Never felt rushed…read more Clean. Easy to get to in Mt P.

The staff are very friendly and greet you as you come in. The overall atmosphere is relaxing. The…read moretype of care is for spine related issues.

I have received such great care from Dr Nemeth and his PA Zack! I've struggled with back and neck…read morepain for years as a result of a genetic autoimmune disease. This office is making is easier to go step by step versus right to an ablasion or surgery! Gentle care with the patient 1st in mind! Mostly wonderful staff as well!!

Care and concern for my injury was truly above and beyond. Staff was so patient and allowed me to…read moretake as much time as needed before leaving. I wish I remembered the nurses names who cared for me. So so appreciative of them.

I had a very concerning experience at East Cooper Medical Center in Mount Pleasant involving a…read morenurse who identified herself as Wendy. My cousin, a Puerto Rican American, came to the ER with severe abdominal/side/back pain and was visibly crying and in significant distress. She called me earlier that evening crying and asking for help. When I arrived at approximately 11:00 PM, I personally observed that she was still in severe pain and distress. What concerns me most is that it was not until after I arrived, spoke with the nursing staff, and requested that another nurse assist my cousin that she received medication from a different nurse. After that nurse, Nicki, administered the medication, I personally watched my cousin finally begin to get relief. She was able to sit up, talk to me, and most importantly, she was no longer crying and visibly suffering from the severe pain she had been experiencing. That made the earlier lack of relief especially concerning to me. I had also requested that Wendy no longer care for my cousin because my cousin had become uncomfortable with the way she was being treated. Despite that request, Wendy returned to the room. My cousin was asking reasonable questions about how long she would have to wait for her ultrasound. She was already extremely anxious and began visibly shaking. Instead of helping calm the situation, Wendy told her to "stop acting like a child and start acting like an adult." I found that completely inappropriate toward a patient who was already experiencing severe pain and distress. I was also concerned that medication was brought into the room without a clear explanation of what it was before my cousin took it. I believe patients should be clearly informed about medications they are being given. Eventually, another nurse came into the room and treated my cousin with kindness and professionalism. That nurse even apologized for what had happened earlier. The contrast between the two interactions was significant. To be clear, my concern is not simply that the ER could not immediately determine the cause of my cousin's pain. We understand that emergency medicine involves testing and uncertainty. My concern is how my cousin was treated while she was seeking care and particularly the fact that she remained in severe distress until after I intervened and another nurse provided medication, after which I personally witnessed a significant improvement in her condition. We are still waiting to submit a formal complaint to ask the hospital to review the entire encounter, including the medication administration record, nursing documentation, and staff conduct. If you visit this ER, advocate for yourself, ask questions about medications before taking them, and bring someone you trust with you if possible. Patients deserve to be treated with dignity, compassion, and respect when they are at their most vulnerable.

I went to Orangeburg's MUSC Women's Health Center for a mammogram. I went after a horrific…read moreexperience at Clermont's Radiology. I was told by the horrible receptionist at Clermont Radiology that MUSC would be worse and cost more. She was WRONG. It was by far the best experience I had. The staff was professional, courteous, and friendly. I went in October, and I am so sorry it took me this long to write this review. To all the staff, keep on doing what you are doing. You all are awesome!

This is the same as the one Downtown Charleston but much more convenient because parking for…read moreRadiology patients is right next to the main door, no walking, no parking ticket fee. They give you a passport with a bar code to check in so during the course of the treatment all you do is scan the pass and the personnel knows you are in the building so the process starts right away. Treatment is scheduled for the same time every day for the entire length of the process. Treatment itself takes a few minutes but the amount of radiation you get is far greater than that at the dentist so time spent at this facility is only about 15 minutes and you are on your way. Like all the other MUSC facilities that are directly related to cancer the personnel working here have an incredible positive attitude and the care and compassion they shine on you make the process go smoothly. Will be coming here daily for wife's treatment for the next few weeks

Parking is a nightmare here! Came in for my appointment and staff was really pleasant! I really…read moreenjoyed my doctor visit with the ENT And audiologist!

I came here for my first COVID-19 vaccine, and MUSC has the process down. Signs tell you where to…read morego, and the desk is staffed that you don't have to wait to check in. I arrived to my 2:40 PM appointment about five minutes early. As soon as I checked in at the desk, the receptionist directed me into an exam room to get my shot. The nurse, Norine, was upbeat and positive. She asked a few questions- the usual consent to receive the vaccine, and that I had not tested positive for COVID recently or received antibody treatments. Norine said she'd been giving COVID-19 vaccines every day since February, and she was a pro. I barely felt the needle. My second appointment is in three weeks, as I got the Pfizer vaccine. I waited for 15 minutes before leaving, which is standard for COVID-19 shots. There are no magazines in the waiting room, so if you don't want to be on your phone, take a magazine or book. Parking is free in the large lot, and I only spent about 20 minutes total (shot + wait) here. The one side effect I experienced was soreness at the injection site, for about a day. The only thing that could've improved my experience would be a fun band-aid or a sticker, but alas, I got a shot of hope for returning to normal in the future.