Best customer service I've had from any company in a long time. Very easy to work with, quality of product very high, respond to my needs fully and without hesitation. I will come back whenever I need this kind of product. Sales Manager Alysha is a dream! read more

Easy o work with, good advice, prompt and efficient. Prepared my item very quickly. Loved them!

I got this mug as a gift, love it! It's the perfect size for my coffee, great for work. The engraving is really well done. read more

Mr Trophy - Got this mug as a gift, love it! It's the perfect size for my coffee, great for work. The engraving is really well done. - Trophy Shops Near Me - Hartford, Connecticut

I came to Mr. Trophy to place an order for a retirement plaque. The process was very easy. Kyla was very nice and helpful. The place is very clean, and they have a variety of things to select from. I needed the plaque in a week, and it was done in just a few days. I would definitely recommend going there for your trophy, plaque, medal needs. I will definitely be purchasing from here again. Thank you again Kyla for all your help. read more

Mr Trophy - Trophy Shops Near Me - Hartford, Connecticut

I've been a customer for years, purchasing plaques for achievements for our company as well as for personal. I've never had a problem before, but it had been a few years since my last purchase and so much has changed there in those years. This purchase was such a cluster of bad business, unfortunately I will never return. There was an issue with the payment, and the attitude I received from the sales manager, Alysha, was so off putting that I seriously questioned the whole purchase. I had paid for the order through an email sent by their online payment system, because I live an hour away (yes, I traveled an hour each way to have plaques made because my experience in the past had been excellent) I put it on a credit card for security/protection reasons because you can't be too careful with online purchases. The sale went through and I received confirmation on it from their online system, so I had assumed production would begin. Weeks later I receive an email saying that I needed to pay for the purchase. Confused, since I had already paid I contacted them, they said they hadn't received payment. I called the credit card company, they said payment was showing. After a couple of confusing back and forth's the sales manager stepped in. I again called the credit card company who told me the purchase was on hold because the company thought it was a fraudulent charge and flagged it. Ahhh, ok. A strange series of events but things happen. I paid for the order a different way. This order was to be a Christmas present originally ordered mid November. On December 23rd I called to check the status because I hadn't heard anything. I was told the order was in and ready for pick up. Why wasn't I notified? I had to re-arrange my work schedule to make a 2 hour trip to pick the order up (originally was going to be shipped due to the distance) in order to have the gift in time for Christmas...problems arise in business, I get that, the way in which problems are handled makes or breaks everything. In this case, a problem arose and I was met with attitude and obstacles at every turn, seemingly as if the customer is a nuisance in the sales managers eyes. All around a very unpleasant experience. read more

I belong to two professional organizations, and Mr. Trophy has flawlessly handled our need for engraved plaques since 1996. The staff is a dream to work with and have always been super pleasant to me. Whenever I walk into the store, I am always entertained just walking around and looking at the sheer number of different trophies, and plaques, and all kinds of trinkets. It's pretty conveniently located, just off the Brainard Rd exit on 91. Today, I dropped in to pick up an engraved plaque for one of our officers, they did a nice job with the engraving and with the logo. A very nice looking engraved plaque cost us around $40 - pretty reasonable for sure. No complaints whatsoever. read more

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Great, high quality work and really fast turn-around. Made an error on my order and corrected it right away and with zero hassle as soon as I let them know! Wouldn't hesitate to order from them again! read more

Mr Trophy is great! Wifey and I both ordered new name plates, since we are having some office changes and updates. Mr Trophy sent perfect plates with our names, exactly engraved, very nicely finished, with speedy arrival through priority mail. Reliable, fast, and highly recommended! read more

5 stars. This business produced exactly what I requested. I did an online order and needed to change a couple things. They were so accommodating and friendly. ​I would recommend this business to anyone. Plus I received my order right on time even with the requested changes. read more

Excellent service at all levels! Jaisha, Kyla and Mariana are wonderful!

First quality work, excellent customer service. Shipped my item within two days of the order. First shipment was lost by Post Office, they sent out another one at no cost to me. Highly recommend this business, I will definitely do business with them again. read more

This company did a great job on the trophy we ordered...it was even better than expected, and we received it in less than a week!!

Although my order was relatively small, Mr. Trophy was exceptionally responsive and filled my order promptly. The staff was friendly and helpful and were easy to work with. I recommend them. Tom O'Brien, Plainville, CT read more

Wow! Mr. Trophy staff rocks! COVID hit us all hard but hit the kids harder. I am the mother of a high school senior who was unable to play his final football season. Despite the loss, he and two of his teammates were able to secure positions with four year colleges to continue to play the game they love. To honor their hard work building themselves and a local youth football team "Hartford Wildcats" the organization decided to gift the boys their jerseys. Now you can only gift a jersey in a trophy form. We rushed a custom plaque order to the team at Mr. Trophy and they exceeded expectations. The looks on these boys faces said it all. They were proud. Thanks , Mr. Trophy. You guys are Wildcats for Life. read more

Mr Trophy - Trophy Shops Near Me - Hartford, Connecticut

I got a small engraved brass plate and the turnaround was very quick and the product came out really great looking. Would absolutely recommend this place. read more

Outstanding service, fair prices, & 5 star customer service! I work at a local University & each year we use Mr.Trophy for all our plaques & engraving needs! read more

Mr. Trophy is terrific! You won't find a better trophy shop when it comes to customer service, prices, and quality -- the three most important factors. I had a complex order, and not only were they happy to do the job, but they were also willing to ship the items across the country to Los Angeles. Throughout the entire process, they were exceptionally kind and patient, and paid great attention to the details that I was looking for. I am very happy with my interactions with Mr. Trophy and look forward to working with them in the future for other projects! read more

Mr. Trophy has supplied our ribbons for our art shows for many years. Very reasonable and convenient. They offer a wide variety of plaques, ribbons, trophies and awards. read more