These guys know what they're doing, and that's what I look for in a repair shop, my vehicles are…read moresome of my most expensive assets, so I like to have a knowledgeable team service them. This team hits all the marks

I suggest everyone compare the parts prices quoted by theses folks to other sources. In my case…read moreindividual parts were marked up 200% to 1000% over what I was able to purchase retail from reputable autoparts sources. They also toss in 'flat rate' service items that essentially double bill their hourly rate. I AM glad they were so greedy that it sent me shopping and saving about 50% with another shop and about 85% if I do it myself. Go Youtube!

I took my car to AutoPro Transmission because I noticed a transmission fluid leak, and I'm so glad…read moreI did. They had my car fixed in just one day, explained everything clearly, and were extremely professional. Great communication and excellent service--I'm very satisfied and would highly recommend them.

Transmission repair: Pros: very good communication with…read morecustomer, fast turnaround on repairs, up front about price of repairs Cons: cost of repairs. I found the price for transmission repairs was very high compared to other transmission work I have had. I hope that the quality of work is worth the price. But I still recommend this local business.

I took my car to them because it wouldn't go into reverse and it was shifting in and out of gears…read morein forward. After having it for a couple weeks, he said it was the transmission control module and would be about $1000. He replaced the transmission control module, but it was still doing the same exact things as when I brought it in. He then told me I would also need a new transmission for another $5-8000! I told him I couldn't afford that and he told me I would still have to pay the almost $1000 for the transmission control module, even though it didn't fix the problem! I asked him to remove the new part, since it wasn't the problem. He refused and refused to release my car until I had laid the $1000! Dishonest!!! Don't take your car there!

Iam a broke single mom so any kind of auto repair is hard on me. My transmission started slipping…read morein third gear. Had a friend of mine look at it and he said i would defiantly need a new transmission. I spoke with Jon and Dail and they agreed. They fixed it and kept me updated on every step they did. Most transmission jobs are costly but they kept it as cheap as possible. Since then,i have had no problems. Thank God for them and all they did.

Well once again Alex saved the very frustrating day when he was able to diagnose my van and get it…read morestarting and running like new again. Give this place a try if you need anything automotive. They are good and don't just throw parts at it until it runs, they actually figure it out first and just do what is needed. Good honest shops are hard to find.

Dreaded Chk Engine Light was on. They diagnosed the problem & replaced a sensor. 2 days later Chk…read moreEngine light comes back on, took it in and they found the air flow filter wiring was faulty. Replaced wires and no further issues. Got me in and out in an hour. Great customer service and auto technician work. M &R gained two clients from my interaction with them & the quality service they provided me. Thanks M&R for supporting USA Military Veterans thru discounts!

They recommended to replace 2 catalytic converters several months ago, approximately a 4,000 dollar…read morerepair. We were skeptical since the car ran fine, but a sensor was lit up. Turns out the converters were fine, sensor turned off on its own. The sensor light was the result of bad gasoline, once that cleared out the light went off. We researched failures of catalytic converters and the failure rate on modern cars. This is a rare event according to the major manufacturer of converters. We were really disappointed in this very expensive recommendation, as this business had great reviews.

I've taken my SUV here a handful of times. I always get a call to explain the issues before they…read morestart the work. They quote me pretty modest prices every time. And they complete the work same day or next day. All in all I can't complain. They're polite and professional. And they haven't tried to jerk me around and charge me an arm and a leg.

Amazing service! Jim was very responsive and communicated with us very well. He's honest and…read moredependable and I highly recommend him! Great experience!

Jim is honest and incredibly knowledgeable…read more I called him asking about a transmission service on my GMC Sierra after being recommended a transfer case and transmission service at 40k miles. He explained why this was not necessary and the potential negative effects it could have on the life of my transmission. He instead offered his data backed recommendation for a free inspection and potential BG Transmission fluid service between 50-70k miles. Family Auto is not looking to make a quick buck, they're looking to educate people and keep their vehicles on the road! Thanks, Jim!

This is an excellent place to have your car repaired. I broke down and was towed here. Jerry gave…read moreme an estimate that was reasonable, was able to fix it as promised and the facility was a pleasant place to spend several hours. Would recommend it to everyone

Nobody more knowledgeable or honest. The only person I let work on all my cars is Jason at…read moreAutomotive Works.

Always great service and stays on schedule. Given I've never had them do a…read moreMajor repair but for the basics this place is convenient and consistently good

I trusted them until lately. The last time I took my jeep in. They mis diagnosed it,failed to…read moretighten a very important nut on my steering, and then charged me like $140 for one drill and $120 for another. I questioned it 3 times and never got a straight answer and never got reimbursed for it. The end result was over $3000 spent and it's still not drivable. And I was lucky I wasn't killed due to there lack of quality control . Do yourself a favor and take your vehicle to the shop down the street.

Verry knowledgeable and fare priced ,I come all the way from Caldwell Tx to use him. Best to make…read morean appointment because he is very busy .

Really don't recommend. I swear they are deleting reviews because there is no way they have a…read moreperfect 5 stars. Took my car in to get looked at two weeks ago, paid for an inspection to get done and got a description and pricing on everything. Couple days later my car started wiggling BAD when I stopped or accelerated including my steering wheel. It never did that before I took it in. They told me it was my suspension and it was cost well over $2500, which is ridiculous. I went to get a second opinion turns out it wasn't my whole suspension but it was just the control arms and it was a security risk for me to continue driving. This blows my mind because they saw me walk in with my three babies and didn't say a word that at any minute I could have a blow out and possibly die or my three little ones could be killed. Also they are over charging folks because it's costing me $1000 LESS to take it to the dealership to get fixed. At least the dealership mechanics knows their vehicles better than this place. If my review isn't here it's because they deleted it to pretend they have a perfect 5 stars. Will be screen shotting this for proof.